Mimecast Cloud Archive Reviews and Ratings

Rating: 9.4 out of 10

Score

9.4 out of 10

Community insights

TrustRadius Insights for Mimecast Cloud Archive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Efficient Email Search: Users have appreciated the quick email search capabilities, facilitating efficient retrieval of specific emails.

Secure Data Protection: Reviewers valued the archive and data protection features which include cloud archiving and secure digital vault for data storage and recovery. These security features have helped enhance data security.

Easy Integration and Accessibility: Customers lauded the integration with existing email systems, good web interface, mobile client, unlimited archive capability, comprehensive search options, simplified data recovery process, anytime access to secured digital data memory vaulting, practical search-saving capabilities, comprehensive usage logs for monitoring purposes, and acting as a backup to regular email in case of failure for easy access to execute functions efficiently.

Reviews

26 Reviews

Mimecast Cloud Archive Review

Rating: 8 out of 10

Incentivized

July 29, 2025

Use Cases and Deployment Scope

We use Mimecast Cloud Archive to archive historical emails. Users can search for and recover old or deleted emails. We also us Mimecast Cloud Archive to perform case reviews for legal searches.

Pros

Search of historical emails
Integration with Outlook
Creation of cases for legal review

Cons

Support during implementation was minimal
Process to copy archived email to Mimecast Cloud Archive was difficult

Likelihood to Recommend

This is a good solution if you have time for the migration of data from existing platforms. Sync'ing new email was simple but copying historical data took months to complete.

Verified User

Director in Information Technology (501-1000 employees)

Vetted Review

3 years of experience

Mimecast Cloud Archive one of the best email archive solutions

Rating: 7 out of 10

Incentivized

July 25, 2025

Use Cases and Deployment Scope

Mimecast Cloud Archive is our archive solution for all our email and has been for years. We have unlimited archiving with Mimecast Cloud Archive and regularly refer back to emails that are months or even years old. This solution is fairly easy to use, but can still take a bit to get used to.

Pros

Archives emails
easy searching of archives
easy retrieval or archives

Cons

searching for emails across mailboxes and making them easily accessible for others can be challenging

Likelihood to Recommend

Mimecast Cloud Archive is great for archiving once it is setup and configured. It can take some time to get it setup properly, but once that is done, we have had very few issues. I think Support has probably gone downhill a bit, but still way better than many other companies that are out there.

Verified User

C-Level Executive in Information Technology (501-1000 employees)

Vetted Review

7 years of experience

Mimecast Archive enables integrity and insights.

Rating: 9 out of 10

Incentivized

July 25, 2025

Use Cases and Deployment Scope

Mimecast Cloud Archive ensures that we have an immutable standalone copy of all email inbound and outbound. This can significantly increase our speed in responding to requests for evidence or reviewing potential threats. We've found that by using Archive, we can set more aggressive retention rules and reduce the amount of data stored within Microsoft Exchange Online.

Pros

Immutability
Fast search.
Prompt access to evidence.

Cons

Notification where archive ingest trends change.

Likelihood to Recommend

Where a business believes they need to hold email for some time with high integrity, particularly where there is repeatable requests to access historic email.

Verified User

Manager in Information Technology (501-1000 employees)

Vetted Review

6 years of experience

Mimecast Cloud

Rating: 10 out of 10

Incentivized

July 18, 2025

Use Cases and Deployment Scope

We use Mimecast Cloud Archive as a secure, scalable, and compliant email archiving solution across our entire organization. It plays a critical role in our data retention, eDiscovery, and compliance workflows by providing a tamper-proof repository of all inbound, outbound, and internal emails. It helps enforce retention and deletion policies automatically across the organization. The archive is searchable via Outlook and the Mimecast web portal, allowing employees to retrieve historical emails quickly without needing IT support.

Pros

Seamless Integration with Microsoft 365
eDiscovery & Search Capabilities

Cons

Customization of Retention Policies
Search Result Management and Export
User Interface

Likelihood to Recommend

Legal Investigations & eDiscovery Requests

Legal team is alwyas looking for mitigation email

Email Retention for Regulatory Compliance

Complience is a big thing. We have goverment contracts that require very tight complience rules.

Office 365 Mailbox OptimizationDisaster Recovery and Business Continuity

Accessiblity during M365 outage is paramount to our business

Ed Gorenyuk

IT Manager in Information Technology at Western Global Airlines (201-500 employees)

Vetted Review

10 years of experience

Efficient and Customizable Email Archive Solution

Rating: 9 out of 10

Incentivized

April 30, 2025

Use Cases and Deployment Scope

As a law firm it's imperative we maintain an email archive that's easily searchable for eDiscovery and case management purposes. Beyond that, we've used Mimecast Cloud Archive many times to retrieve lost or mistakenly deleted messaged. The Archive search allows for granular searching based on time frame, words, phrases, and attachments which has been extremely helpful.

Pros

Granular searches
Quick response times
Ability to easily forward and download messages

Cons

More efficient preview panel

Likelihood to Recommend

We've had multiple instances of needing to pull messages relating to eDiscovery for cases that Cloud Archive has always been able to take care of. We've also utilized the solution to go back and review departing employees' messages to identify data exfiltration. We'll often receive requests from employees who may have missed messages to provide copies.

Verified User

Director in Information Technology (1001-5000 employees)

Vetted Review

9 years of experience

To the point, assessment

Rating: 8 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

We recently applied segregation on the account management level and successfully deployed it to all our business groups. Overall, I love the product itself, i.e., Mimecast Cloud Archive, but I had a few issues with account management and PS teams, which I raised with them directly.

Pros

Mimecast Simply Migrate.
Mimecast Sync & Recover.
Archive for Microsoft Teams.

Cons

GUI interface for searching.
Mimecast Supervision.
Integration with other tools.

Likelihood to Recommend

So far, we are happy with it.

Verified User

Manager in Information Technology (201-500 employees)

Vetted Review

6 years of experience

Customer review

Rating: 10 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

For archiving purposes,

Pros

Email protection.
Protection from malware and phishing attacks.
Assist in domain spoofing.

Cons

Sometimes phishing emails are released and not blocked.

Likelihood to Recommend

The solution it is working alright.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

9 years of experience

Mimecast Cloud Archive always delivers

Rating: 9 out of 10

Incentivized

April 24, 2025

Use Cases and Deployment Scope

We have used Mimecast Cloud Archive for nearly 10 years now and it has helped in so many ways. First and foremost it allows us to maintain lean mailboxes, even since moving to cloud based mail platforms our users know they can delete emails and know they are backed up for 99 years!

Secondly, we have a large staff turnover and in our industry work happens via email. The amount of times we have had to search the archive as an admin to retrieve critical information pertaining to a job or client which has helped clarify an issue or dispute has been paid for the service many times over!

Our work is guaranteed for a lifetime so keeping all emails exchanged in the business is a must.

Pros

Quick and easy searching
Easy to access as a user via outlook or weblogon
Integrates well with Mimecast security

Cons

Integration with new version of Outlook and outlook web
Easily delete spam emails that don't need to be stored

Likelihood to Recommend

If your business deals thousands of emails a day across clients, vendors and employees then ensuring strict policies around retention is important in allowing communication to be always stored.

Large turnover of staff also helps in ensuring that previous communications when people take over roles can be searched and stored for the long term.

Integration in older versions of outlook has also worked well for ease of searching.

Fabio Fusari

IT Manager in Information Technology at Summit Homes (501-1000 employees)

Vetted Review

10 years of experience

View profile

Fantastic Tool! Easy to use, super loading times

Rating: 8 out of 10

Incentivized

January 17, 2025

Use Cases and Deployment Scope

Prior to the inception of Mimecast Cloud Archive, we as a company were heavily reliant on PST files for over 500 colleagues to self-manage. These files are exceptionally large, taking up a significant amount of on-site storage space, which in turn came with additional costs for storage space. PST files equally, are notoriously volatile and can create problems for the service desk team, trying to recover, repair or manage these for users. By use of Mimecast Cloud Archive, we addressed the issue with onsite storage, the difficulty for end users to manage their data, reduced the workload of the service desk team and ultimately, increased overall productivity for the business. This is due to the ease of use Cloud Archive possesses and the stability the platform possesses.

Pros

Ease of use, by filtering and keyword search to really pinpoint what you need, as you need it.
Removal of a volatile solution in the way of PST files.
Stability, the platform is almost always available.

Cons

The search bar, when using the Outlook add in, can blend in a little bit with the outlook search, making this a little easier to notice would be a major improvement.

Likelihood to Recommend

- reduction of tickets sent to a service desk team, as they no longer need to support corrupted PST files. <div>

</div><div>- reduced waiting times, traditionally when searching an archive in outlook it can become exceptionally slow and a long, drawn out process. Cloud Archive speeds this process up and removes frustration when working to deadlines and needing to find key information. </div>

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

5 years of experience

Mimecast for business usage in-house

Rating: 10 out of 10

Incentivized

January 16, 2025

Use Cases and Deployment Scope

<div>We make use of Mimecast Cloud Archive to ensure that we do not lose any of the emails sent or received in our environment. </div><div>

</div><div>It provides a form of security while also offering the peace of mind when deleting and or archiving emails.</div><div>

</div><div>It also assists in reducing storage space as emails can be deleted without the fear of not being able to retrieve or access them

</div>

Pros

Archive
Email Processing
Data Retention and retrieval

Cons

Provide the option to select the home screen/page
Provide the ability to search only using a time range in the case where no keyword or sender can be remembered (can limit search period to 3-6months)
Allow the user to be able to reset their own password themselves

Likelihood to Recommend

<div>I was surprised by the amount of data/emails found within Mimecast. I believe that it is perfectly suited to archiving data securely without the fear of loss or experiencing difficulty retrieving any old, lost or deleted emails.</div>I cannot think of any environment where Mimecast will not be appropriate especially with the norm of mistaken deletion - that's before we even consider small mailboxes.

Zaynudeen Mansoor

IT Manager in Information Technology at First Care Solutions (201-500 employees)

Vetted Review

4 years of experience

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