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MindTickle

MindTickle

Overview

What is MindTickle?

MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a…

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Recent Reviews

TrustRadius Insights

Users have reported that the installation, purchasing, and configuration of this tool are straightforward. They have found the platform to …
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Educational Videos

9 out of 10
February 14, 2020
Incentivized
MindTickle is a training program used by our organization. It gets us up to speed with how we are supposed to be using our ATS. It …
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MindTickle Review

8 out of 10
February 03, 2020
Incentivized
We are using MT for training and updates to current tools we use as a business. It helps us educate all teams from the first 90 days to …
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MindTickle Review

10 out of 10
January 15, 2020
Incentivized
It is used company-wide as a learning tool for training as well as how to use other technologies in our field. It's really helped with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is MindTickle?

MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

MindTickle!21 Demo

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MindTickle! Demo

YouTube

New Hire Onboarding Gamification Saas Product from MindTickle

YouTube

The Science of Sales | Mindtickle | Be Ready

YouTube
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Product Details

What is MindTickle?

MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.

MindTickle Competitors

MindTickle Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Gong, Highspot, and Seismic Learning are common alternatives for MindTickle.

Reviewers rate Support Rating highest, with a score of 8.6.

The most common users of MindTickle are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(42)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported that the installation, purchasing, and configuration of this tool are straightforward. They have found the platform to be transformative for their organizations, enhancing productivity and providing professional guidance during sales sessions. MindTickle is widely used for training purposes, catering to both new hires and existing employees by covering various job aspects. It plays a crucial role in onboarding, continuous training, and addressing employee development needs. Users highly appreciate the support provided, especially through the ChatBot feature. The platform is employed to introduce new staff members to the technical aspects of the recruiting business, offering comprehensive information. Additionally, it serves as a valuable resource for sales training, product updates, and knowledge testing. MindTickle facilitates the delivery of up-to-date content to a global workforce, accelerating onboarding processes and safeguarding intellectual property. Furthermore, it aids in training and certifying the go-to-market team by identifying knowledge gaps and prescribing actionable steps for improvement. The platform functions as a primary learning management system for sales learning and supports ongoing education and development within the organization. MindTickle is widely used across departments such as sales, client success, customer support, engineering, and marketing. This centralized approach ensures standardization and ease of use for all sales-related materials and enablement items. Moreover, it simplifies internal training on technologies, products, methodology while serving as a hub for accessing related information. By educating teams effectively and maintaining consistency across departments, MindTickle saves time and addresses training standardization concerns. The platform also finds extensive application in sales enablement training across different departments with specific focuses such as security. Regardless of the department or role in the organization, MindTickle is utilized company-wide to facilitate training efforts and promote familiarity with other technologies in use. As reported by users, MindTickle provides a helpful medium for creating videos that explain operating systems and demonstrate their usage effectively. Sales teams have found value in using MindTickle to train their members and store crucial sales material, including competitor information. Lastly, the platform has proven to be an effective onboarding tool for new employees, helping them quickly acclimate to the company and its offerings.

Helpful graphical representation: Many users have praised the tool's graphical representation of data, as it has been instrumental in understanding the sales readiness program and new processes. The visual presentation aids comprehension and facilitates better decision-making.

Interactive training with well-organized modules: MindTickle offers interactive training with well-organized modules, which enhances the learning experience for users. This structured approach ensures that learners can easily navigate through different topics and engage actively with the content.

User-friendly interface: MindTickle's user interface is highly appreciated by reviewers for its simplicity and ease of use. The intuitive design caters to both tech-savvy individuals and those who are less familiar with technology, making it accessible to a wide range of users.

Missing Answers: Some users have expressed frustration and wasted time due to the software's inability to provide unique answers to queries. They often find that the system frequently misses questions, resulting in a lack of accurate responses. For example, users have mentioned encountering multiple instances where MindTickle failed to provide the correct answer for their queries, leading to frustration.

Template Issues and Lagging: Users have reported occasional issues with templates and system lagging. These problems can hinder their overall experience with the software, causing delays and interruptions. Reviewers have noted that there are times when templates do not load properly or take a long time to load, which disrupts their workflow.

Quiz Skipping: A number of users have experienced quizzes skipping answers, leading to missed responses. This issue can be disruptive to their learning progress and may require them to repeat quizzes or seek additional clarification. Users have shared instances where quiz questions were skipped without any input from them, causing them to miss out on answering those questions.

Users commonly recommend MindTickle for its ease of use and integration capabilities, especially with SFDC and Google. They highlight that it is a great and user-friendly tool. Users also appreciate the simplicity and well-designed interface of MindTickle, making it easy to implement training modules. Furthermore, users find MindTickle better than previous tools used for training courses.

Another common recommendation is to add mobile support to MindTickle. Users suggest adding a mobile app to enhance accessibility and convenience for completing internal training. They also mention the need to make the mobile app more user-friendly.

Users highly recommend MindTickle as a comprehensive platform for training resources and ongoing learning. They find it intuitive, easy to use, and effective in maintaining an inspired workforce. Users also appreciate the coordination among peers and the ability to create engaging videos for increased employee engagement.

Overall, users recommend keeping up the good work with MindTickle, as it is considered one of the best programs for corporate training and development. They encourage users to try out MindTickle for its great user experience and its ability to rally teams and companies around learning initiatives.

Attribute Ratings

Reviews

(1-21 of 21)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our sales organization used Mindtickle to provide a centralized place for all of our sales related and enablement items during the onboarding process. This inclued product trainings, attestations, policies, and sales trainings. This application was used for all incoming sales reps (SDRs through Account Executives). Our sales enablement team were the admins and developed/manage these trainings.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Mindtickle for all new hire onboarding, ongoing training, and certification, content management-specific programs (i.e. leadership training). Mindtickle helps us train and certify the go-to-market team in a consistent manner. It also helps us understand gaps in understanding and prescribe specific actions to close those gaps. Ultimately, this will help salespeople ramp faster and be more productive.
Olivia Taylor | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
This tool is very easy to use and I have not faced difficulty in its installation, in its purchasing and even its configuration is very easy. This tool has brought revolutionizing our organization, as we have become more particle in our working approach. Through this tool, I am capable of arranging various sales sessions and guiding my team in a professional manner, about how can we enhance productivity together. It is a completely great platform with efficient services.
February 14, 2020

Educational Videos

Score 9 out of 10
Vetted Review
Verified User
Incentivized
MindTickle is a training program used by our organization. It gets us up to speed with how we are supposed to be using our ATS. It addresses training standardization. We all know what's going on and how we are supposed to be doing it.
February 03, 2020

MindTickle Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using MT for training and updates to current tools we use as a business. It helps us educate all teams from the first 90 days to new sales strategies. It helps us stay consistent with all information given and not having to take away time from other people's desks.
James Rodriguez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MindTickle is used to introduce new staff to the technical in's and out's of the specific recruiting business. It is used by the entire organization throughout different offices around the country. The training videos are highly informative, concise, and enjoyable to watch. There is an array of different specialties, organized by folders on which area a user should focus on. Overall, it is an excellent tool and helps provide new employees with detailed information.
January 15, 2020

MindTickle Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used company-wide as a learning tool for training as well as how to use other technologies in our field. It's really helped with being able to make specific videos about our operating system and how to use it. I watched a ton of MindTickle videos myself, and still use them now!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MindTickle is being used for training purposes for not only new employees, but employees who need to complete new trainings are rolled out. This is used across the whole organization, and it addresses all of the facets of the job that each and every employee must learn. It helps make not only the on-boarding process, but continuous training, easy and effective.
January 15, 2020

Solid honest review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is utilized for training for the entire Org. It helps solve the need for a direct ramp of certain subjects, such as company values, etc. It also introduces you to the aspects of your role and provide introductory training to the operations of your role. For instance, cold calling, prospecting, and many other best practices to conduct day to day operations.
January 12, 2020

MindTickle Review

Munish Dua | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently, MindTickle is being used across our Organization. The platform is used to address the development need of our employees. I have been using the platform for the last two years, and found it user-friendly. The best part is the kind of support Mind Tickle provides, especially through their ChatBot. I think the platform is evolving with time, and is helping us meet the needs of our trainees. My experience has been quite smooth.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
MindTickle is used to house most of our trainings and monthly updates. It is used across the whole organization, throughout the entire world. We are a company that is always changing and evolving, so it is important for everyone to stay up to date. MindTickle makes it easy for us to all be on the same page, and we are to the point where we know where to find the monthly update and keep up with it. When you're first hired, many of the online trainings you complete are through MindTickle.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The marketing department of my organization is using MindTickle as the platform to host a number of web trainings. Each week we are assigned trainings that we then complete on MindTickle. I'm not sure how it is used across the whole organization. For my department, it puts all the trainings onto one easy to use platform, rather than being scattered on different platforms as they were before.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
MindTickle is our official learning platform to deliver all internal training regarding our technologies, products, and methodology. Every time a new product is released or every update in our technology, software, or any product, we find in MindTickle a place to find content and take advantage of this platform to find all information related.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it across the entire organization, but it is also department-specific. Topics that were sales related would be taught at a sales level, and so on. It addresses issues such as security, and MindTickle allows us to learn new skills or new topics related to security.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We use MindTickle to help train our sales team and as a database to hold all of our sales material. Additionally, we hold competitor information in Mind Tickle as well. MindTickle is used to onboard new employees and get them up to speed on our platform and company as a whole.
June 06, 2017

Jack of all trades

Score 6 out of 10
Vetted Review
Verified User
Incentivized
MindTickle is mainly used to train our sales org. Occasionally, it has been used in our client success, customer support, and engineering departments. It is a large portion of our sales on-boarding program as well as an administrator of new content on a monthly basis.
Jim Burtt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have two instances of MindTickle, one for internal worker use and the other for partner use. The first instance is shared by a number functions. We deliver the most up-to-date content to our global workforce at any time and any place that they wish. MindTickle greatly accelerates our on-boarding learning curve for new-hires. It allows us to safeguard our IP. It enables managers to monitor their employees' mandatory training progress and suggest optional courses for supplementing their knowledge. Likewise, MindTickle enables us to safely share knowledge with our partners and keep them current with the latest product information.
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