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Mitel MiCollab

Mitel MiCollab

Overview

What is Mitel MiCollab?

Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.

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Pricing

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What is Mitel MiCollab?

Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

What is Miro?

Miro provides a visual workspace for innovation, where distributed teams can build the future together. Miro counts more than 90 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.

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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

5.5
Avg 7.7

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

6.4
Avg 7.9

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

6.3
Avg 7.9
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Product Details

What is Mitel MiCollab?

Mitel MiCollab Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.

Reviewers rate Integrates with Gmail and Google Hangouts and Integrates with Outlook and Video files highest, with a score of 8.

The most common users of Mitel MiCollab are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

(1-1 of 1)

Mitel MiCollab doesn't stack up to the mighty Microsoft Teams

Rating: 6 out of 10
January 29, 2021
Vetted Review
Verified User
Mitel MiCollab
5 years of experience
Our organization used to use Mitel MiCollab as a soft-phone, team collaboration solution, but we have switched to Microsoft Teams a couple years ago as our collaboration solution. MiCollab was used across the entire organization and the main purpose for it's use was to couple a user's phone with their laptop, instead of a hardwired desk phone. This enabled employees to have access to the company phones when working from home, or hot-desks. It supported a flexible work environment.
  • Easy access to company phone and voicemail, no matter where you are working
  • Instant messaging worked well for quick questions/conversations with colleagues
  • Screen share feature worked well
Cons
  • Initial configuration and set up was a bit painful
  • Mobile app was not useable. Lost connection and log-in too many times.
  • Lack of user customization
Mitel MiCollab is fine for a softphone and collaboration solution. Instant messaging and screen sharing works well for team collaboration. MiCollab should suit any mid to large sized corporation looking to unify communications. The mobile app is not reliable, so if the company relies on cell phone use, then this might not be the best solution. If VoIP only, then MiCollab is servicable.
Project Management (7)
34.285714285714285%
3.4
Task Management
70%
7.0
Gantt Charts
N/A
N/A
Scheduling
80%
8.0
Workflow Automation
N/A
N/A
Mobile Access
30%
3.0
Search
60%
6.0
Visual planning tools
N/A
N/A
Communication (8)
40%
4.0
Chat
80%
8.0
Notifications
80%
8.0
Discussions
80%
8.0
Surveys
N/A
N/A
Internal knowledgebase
N/A
N/A
Integrates with GoToMeeting
N/A
N/A
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
80%
8.0
File Sharing & Management (8)
21.25%
2.1
Versioning
N/A
N/A
Video files
N/A
N/A
Audio files
N/A
N/A
Document collaboration
70%
7.0
Access control
70%
7.0
Advanced security features
N/A
N/A
Integrates with Google Drive
N/A
N/A
Device sync
30%
3.0
  • I'm not privy to the overall ROI from the enterprise perspective, but our organization switched to Microsoft Teams a couple years ago, if that is an indicator
MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors.
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