Mitel MiCollab doesn't stack up to the mighty Microsoft Teams
- Easy access to company phone and voicemail, no matter where you are working
- Instant messaging worked well for quick questions/conversations with colleagues
- Screen share feature worked well
Cons
- Initial configuration and set up was a bit painful
- Mobile app was not useable. Lost connection and log-in too many times.
- Lack of user customization
- I'm not privy to the overall ROI from the enterprise perspective, but our organization switched to Microsoft Teams a couple years ago, if that is an indicator
- Microsoft Teams and Slack