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Miva is a versatile eCommerce engine that caters to both B2B operations and businesses of all sizes. Users appreciate the platform's high …
Overview
What is Miva?
Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.
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- Order processing (6)7.777%
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What is Miva?
Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.miva.com/miva-ecommerce…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Shopify?
Shopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.
What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
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What is Miva?
Miva is an ecommerce platform which provides businesses with a flexible website and fully-customizable catalog and checkout system with control over the look, content, and functionality of their online store.
Miva is invested in its core competency as an ecommerce platform provider, continuously developing solutions to modern merchants’ most pressing needs. The vendor states Miva excels at supporting businesses whose complex product catalogs or specialized industry requirements have proved too challenging for other ecommerce platforms to handle. With over two decades of experience serving businesses that sell everything from aftermarket parts and fresh-caught seafood to custom diamond rings and swimming pools, Miva invites sellers to bring them the problems other platforms can’t handle.
How Miva Supports a Ecommerce System:
- Interface provides web management for non-technical users
- Platform designed to enable B2B and DTC sales on a single website
- Extensive native functionality minimizes the need for third-party apps and plugins
- Unlimited product variations for high SKU count (from thousands to millions) catalogs and dependent SKUs
- Managed ERP integrations with Miva Connect
- Back-office integrations through Miva’s JSON API
- Built-in subscriptions and reordering for frictionless repeat purchasing
- Online sales quotes help sales teams automate their sales processes
- Custom product builders help customers bundle products into kits and custom orders
- Advanced shipping logic supports complex shipping and compliance requirements
- Smart pricing options for customer and rule-based pricing
Miva Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: Online Sales Quotes
Miva Video
Lotus Sculpture outgrew Yahoo Stores and moved to Miva to keep his business on track.
Miva Integrations
- Mailchimp
- Avalara
- QuickBooks Desktop Enterprise
- QuickBooks Desktop Premier
- QuickBooks Desktop Pro
- PowerReviews
- Authorize.net
- Visa Acceptance Solutions (CyberSource)
- ShipWorks
- PayPal Payments Pro
- Endicia
- ShipStation
- Affirm
- Chase Paymentech
- PayPal Express Checkout
- PayFlow
- UPS
- FedEx
- USPS
- Canada Post
- StoneEdge
- 4psite
- King Webmaster
- FirstData Global Gateway
- Intuit Merchant Services
- AccurateTax
- eBridge Connections
Miva Competitors
- Shopify
- Volusion
- WooCommerce
- BigCommerce
- Magento Commerce Cloud (formerly Magento)
Miva Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | All |
| Supported Languages | English |
Miva Downloadables
- Marketview Liquor was struggling using a custom in house shopping cart that hindered their business. They chose Miva to unlock their online sales potential.
- Crown Automotive is a Business to Business specialist selling Jeep parts, they needed to expand online and only Miva could handle all of their unique requirements.
- Coolest Shoes in California ran into lots of problems with open source PrestaShop and switched to Miva to streamline their operational issues and keep them focused on their business.
Frequently Asked Questions
Miva Merchant is a point-and-click, online store development and management system that allows merchants to build their online store through a web browser, and lets developers provide aftermarket enhancements for the online store.
Reviewers rate Order processing highest, with a score of 7.7.
The most common users of Miva are from Small Businesses (1-50 employees).
Miva Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 90% |
| Mid-Size Companies (51-500 employees) | 8% |
| Enterprises (more than 500 employees) | 2% |
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(29)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Miva is a versatile eCommerce engine that caters to both B2B operations and businesses of all sizes. Users appreciate the platform's high level of customization, allowing them to tailor the customer experience and backend connections to their specific needs. This flexibility extends to design and code adjustments, making it easy for users to optimize their sites for SEO and Google snippets. Miva prioritizes security by ensuring compliance with PCI/PDA-SS requirements, giving customers peace of mind when it comes to protecting their data. The platform also seamlessly integrates with popular third-party services like PayPal, Power Reviews, Shipworks, and Authorize.net.
Miva Merchant goes beyond being an online cart and offers a robust templating system and powerful customization capabilities using Miva Script. Customers find it to be a cost-effective choice for comprehensive e-commerce systems that provide all the necessary functionalities at an affordable price point. The platform has gained popularity among developers for its ongoing development, responsive support, and active community. One of its standout features is its user-friendliness, even for non-tech-savvy individuals, thanks to its intuitive interface and excellent customer service available 24/7. With Miva, users can create functional and user-friendly websites that remain under their control while striking a balance between ease of use and customization options.
The platform's configurability allows businesses to overcome security and SEO challenges effortlessly, while its ability to handle high traffic loads without issues ensures seamless operations even during peak periods. Miva serves as a reliable backend sales platform, providing modern front-end interfaces for retail and wholesale customers while offering integrations to automate various processes. Users value Miva's exceptional customer support, with knowledgeable staff delivering timely and insightful responses. Many online companies rely on Miva Merchant for merchandising and content management, particularly those offering a wide range of products.
However, some users have encountered challenges such as MAP pricing implementation, inventory management with POS systems, and integrating live data feeds. Despite these hurdles, Miva Merchant has been successfully utilized to create and launch ecommerce websites, providing wireframe design, strategy, implementation, and ongoing support. Users appreciate the platform's powerful and customizable nature when building online storefronts for clients. They have managed over 1000 products seamlessly through Miva Merchant, allowing customers to place orders, track shipments, and create accounts. The flexibility and customization options of Miva Merchant have received praise for facilitating unique online store designs and streamlined workflows. Its extensive community of developers enables the creation of custom templates, giving stores a unique look and feel. In addition to the built-in scripting language and modules, users have found that Miva Merchant offers further customization options to meet their specific needs.
The exceptional assistance provided by Miva's support staff, online documentation, and user community has been commended by users. This level of support is particularly valuable for users who may be new to the platform or facing technical challenges. Miva Merchant has proven to be a cost-effective and flexible choice for many businesses seeking an ecommerce solution.
However, it is worth noting that some users have experienced reliability issues with hosting, as well as a lack of critical management features and delayed updates when compared to other ecommerce platforms. As a result, some users have chosen to migrate from Miva Merchant to alternative platforms like Shopify and Big Commerce, citing cost and feature considerations as key factors in their decision.
Despite these challenges, Miva Merchant continues to come recommended by service providers due to its flexibility, cost-effectiveness, and feature set. The platform remains popular among developers and businesses alike for its ability to create and manage online catalogs and ecommerce projects effectively. With its customizable design options, secure infrastructure, powerful integrations, and ongoing development support, Miva proves to be a trusted solution for those seeking full-featured ecommerce systems.
Limitless Customization Options: Users appreciate the platform's limitless customization options, with several reviewers stating that they can fully customize their store design and functionality to accommodate any design elements. They find it convenient to use external API options via XML and JSON, which adds even more flexibility to their customization capabilities.
Easy to Learn and Use: Many users find the platform easy to learn and program, specifically mentioning PHP, JQuery, and other programming languages. Some reviewers have praised its user-friendly interface and intuitive features, making it effortless for them to navigate and utilize the platform effectively.
Solid Architecture and Reliable Performance: The solid architecture of the platform is highly appreciated by users who find it reliable. Several users have mentioned that they trust the platform's performance as the company invests in its future development, ensuring a stable and dependable experience for their businesses.
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User-Friendly Admin Area: Some users have found the Miva admin area to be not very user-friendly and outdated in terms of its user interface UI. They have expressed frustration with navigating and using the admin area, which can make managing their online store more challenging.
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Limited Theme Engine: Several users have mentioned that the current Miva Merchant lacks a clean and standards-compliant theme engine like WordPress, making it less desirable compared to other options. This limitation restricts their ability to customize the look and feel of their online store according to modern design trends.
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Cumbersome Page Content Editing: Users have pointed out that editing page content in MIVA is a cumbersome and old-school task, lacking a WYSIWYG editor. This means they need to rely on manual HTML coding or use external tools for editing content, which adds complexity and time-consuming steps to their workflow.
Based on user reviews, the most common recommendations for Miva are to consider its power, affordability, and functionality. Users highly recommend it for businesses with unique needs and coding knowledge. They suggest investing in support and customization, including hiring expert programmers or development teams. Users also emphasize the importance of attending Mivacon conferences, engaging with documentation and forums, and taking advantage of Miva's robust support services. Additionally, reviewers advise evaluating the size of the business and desired level of control before choosing a platform. They recommend comparing features, exploring hosting options, and considering costs to ensure Miva's flexibility meets specific business requirements.
Attribute Ratings
Reviews
(1-22 of 22)Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
- Customer support
- Customization
- Documentation
- Flexibility
- Integrations
- Usability
- Wholesale sales
Score 10 out of 10
Vetted Review
Verified User
- Customization of the platform is limitless
- External API options via XML and JSON
- Easy to learn and program (PHP, JQuery, etc)
- Solid Architecture - Reliable
- Invests in the platform for the future
- Native Integrations
- Mobile App
- Passwordless Login / Wallet
July 26, 2022
Easy for Beginners to Use, Powerful Enough for Larger Businesses, Flexible Enough to Meet Specialized Needs
Score 10 out of 10
Vetted Review
Verified User
- One of my clients sells online professional training courses. I wrote a module for him that lets customers take their exams on the Web site. It saves their work, computes their score, and even prints out a diploma when they pass.
- Miva Merchant has built-in support for the most common payment processors ( PayPal Authorize.net, etc.) and shipping carriers (UPS, FedEx, Post Office, etc.). But if you want to use one that they don't support, I can write you a module for that. Or I may have one already that will work for you; I've written a lot of them.
- Miva Merchant isn't just for online shopping. Some merchants use it to handle telephone orders, or for purchases in their brick-and-mortar stores. I've written modules to help with this.
- As a software engineer, I find their technical documentation to be sketchy and hard to use. But that's only a problem for those of us who write modules or do other deep dives into the internal functioning.
June 04, 2022
Review from a "non-tech" business owner
Score 10 out of 10
Vetted Review
Verified User
- customer service
- tech support
- diverse retail platform
- some integrations are limited or difficult (apple pay, etc.) but I have not found these to impede the functionality
June 03, 2022
Innovative Company
Score 7 out of 10
Vetted Review
Verified User
- We are more than happy with Miva Merchant's support team, they are excellent at responding to any inquiry and ready to help on the spot.
- Also, Miva Merchant's online resources to facilitate the proper and most effective use of its product are priceless.
- Miva Merchant is a responsible, reliable, and innovative company that takes care of its customers in the best possible way!
- Miva Merchant has people dedicated to supporting you with ideas and suggestions to make your website a success.
- I guess it could have more tools to categorize and classify products easier and be able to add or cut some features on the listings in bulk. I have been having a bit of trouble with that.
- I do believe Miva Merchant is a costly product for medium businesses. A bit more than what it should be.
May 30, 2022
Powerful Built-in Features & Extensibility
Score 10 out of 10
Vetted Review
Verified User
- Robust and logical admin interface
- Great templating system and scripting
- Excellent documentation and support
- Lots of features may initially challenge some users who are used to carts with basic functionality and drag and drop design, shortcodes, and the like
- Some editing of the website will require tech-savviness. For example on some larger updates templates will need to be edited to enable some new functionality
- Most add-on modules provide bigger system functions to drop in, occasionally again with some tech savviness or professional installation or configuration possibly required. Some often requested smaller functionality has to be custom developed probably because the module developers focus on the bigger products. For example, I see frequent requests for the ability to buy products by dimensions, or someone wants to add a date and time stamp of some sort. If they either self-developed or subsidized development or had some other way to foster the development of smaller drop-in blocks, modules, or templates that might be something useful to consider for the future.
October 11, 2021
Why Linentablecloth.com left Miva Merchant
Score 1 out of 10
Vetted Review
Verified User
- Rock Solid Hosting
- Great Support
- Good Shopping Cart Platform
- Far too costly compared to alternatives
- Not easy to learn or use
- Limited integrations to other popular services like: Trust Pilot, Google Shopping, etc.
- [In my experience, ]company management is stubborn and deaf to customer input
January 18, 2016
Miva Merchant Review
Score 10 out of 10
Vetted Review
Verified User
- Streamlined software updates without breaking existing design/functionality.
- Totally flexible front end UI – the sky is the limit – we haven’t run into anything we can’t do on the Miva platform
- PCI/PA-DSS compliance/certification of the platform – in lieu of recent events (Target, etc.) this is definitely a strong point of the Miva merchant platform
- Integrated social capability is currently lacking (can be added, though)
- Automated feed services to third parties is missing (again – can be added as an add-on)
- Admin could be more user friendly (I hear that will happen in PR9)
December 23, 2015
One of the best ecommerce shopping carts available
Score 10 out of 10
Vetted Review
Verified User
- Expandable Functionality: Store functionality (gift certificates, coupons, shipping,etc) can be customized via code on the page templates, or third-party services/modules can be integrated to add features. Even better is that more and more of the third-party features are being built into the core features with new releases!
- Design: The store design can be fully customized to accommodate almost any design elements. Access to the page template code allows you to make customizations such as adding third-party code snippets (order tracking, live chat software, etc), adding if/then logic statements for dynamic customization, or to add a full custom design to the entire store.
- Security: PCI/PDA-SS compliant - There are not a lot of carts out there that are fully PCI compliant, and this is especially critical now (credit card companies are really beginning to crack down on this).
- The Miva admin area hasn't been the most user-friendly in the past. However, the admin in the the upcoming new Miva Merchant 9 Release has been completely revamped, is VERY user-friendly, and is formatted for desktop as well as mobile devices.
- Some fairly standard ecommerce functionality like Gift Certificates, Coupons, Sale Prices, etc have previously required third-party modules or template customization. However, many of these features are being built into Miva Merchant upcoming releases.
April 29, 2015
MIVA Merchant. Almost Perfect.
Score 8 out of 10
Vetted Review
Verified User
- Ongoing development. MIVA has, over the years, added features and functions to the platform that keeps it both secure and feature-rich. With recent releases, for instance, MIVA is PCI compliant and many of the most used 3rd party modules have been incorporated.
- MIVA Support. Support is responsive and can be very technical.
- Active forum of developers. This is a great resource for those times when a client has asked for a function I've not seen used in MIVA. Developers on the MIVA forums often have suggestions or solutions to share.
- The internal search function is somewhat basic. Ideally the a search would potentially use multiple data fields.
- Selling digital items for download isn't yet an option.
- MIVA isn't responsive so that it reduces nicely on mobile devices.
April 08, 2015
Miva Merchant Review
Score 1 out of 10
Vetted Review
Verified User
- It has a user friendly experience when purchasing and checking out.
- It was easy to teach the client how to upload products to their site.
- It had many options for payment gateways.
- Miva Merchant has it's own language which had a high learning curve for me to understand.
- Customizing the template to match a html/css static site was difficult because you needed those Miva Merchant code pieces to be in the correct places.
- It used to let people store user's credit card information and process the payment later, which, when hacked, is really bad.
Score 1 out of 10
Vetted Review
Verified User
- General versatility, though changes commonly require the aid of a true Miva developer to implement
- Compatible with many payment gateways and a fair assortment of third-party services
- Developers employed directly by Miva to handle merchant projects are personable and responsive to most requests
- Prospective and established merchants considering the Miva platform should be warned that they've recently implemented an onerous new fee when more than one person accesses the store admin area at any given time. Specifically, Miva merchants will now be on the hook for $50 per additional simultaneous user per month. If we had remained on Miva, this would have increased our annual costs of using the platform by at least $3,000, perhaps more. The president of Miva claims this is standard for SaaS e-commerce platforms, but I know of none that do and this change makes their platform incredibly unattractive for merchants who expect their business to grow in the future. Furthermore, certain third-party services can be detected by the Miva HQ tracking system as admin users, also triggering an additional seat fee.
- Exorbitant pricing for adding some basic features that feels like a petty cash grab. For instance, we opted for the $1,000 mobile optimization package and received a bare bones mobile-friendly site with no appearance refinements aside from crudely plopping our logo at the top. They forgot to optimize a few key pages, like the product search results, and it seemed like whoever did it rushed through the work in an hour or two. Other projects they helped with went better, but there's frequently minor coding errors we've had to clean up ourselves.
- Features released with updates practically always require developer assistance to test and properly enable.
- Issues that should be treated as bugs are instead left for third-party modules to correct. For example, if a wholesale customer adds items to their cart before logging in, those items retain the standard retail price when the order is placed. We informed Miva tech support of this, expecting that they might look into fixing the problem, but were instead told that we should buy an add-on module that forces a cart recalculation at checkout. Why should this be the responsibility of an extra module to correct? It should be noted that a year or two ago Miva purchased the Emporium Plus plugin catalog, including the cart recalculation module, yet that is still omitted from the core platform.
February 04, 2015
Miva Merchant, a solid and affordable platform for e-commerce
Score 10 out of 10
Vetted Review
Verified User
- The ability to quickly change the look and feel of any given page in the store. The storefront, category, product description, and all checkout pages are easily customize-able using simple HTML language.
- With minimal effort, more sophisticated changes and behaviors of the store can be modified using MivaScript, the language Miva Merchant is built upon.
- New features are very easy to add using a huge selection of 3rd party feature modules that typically sell for less that $100. Miva has so many features already built in, but if there is a major common feature not already in the code, it's almost a sure bet that there is a affordable and easy to install module that will meet your e-commerce business requirements.
- Miva corporation provides a high level of free support 7 days a week and 24 hours a day.
- The system could really use a better order reporting and management system
- Robust shipping functionality for UPS, USPS, and Federal Express should be included in the system if possible.
- Softgood/secured content delivery would be a welcome added feature.
December 15, 2014
A bit long in the tooth, but still a solid option.
Score 7 out of 10
Vetted Review
Verified User
- The ability to use commercially available modules is a big plus for MIVA Merchant. It has helped me create websites that have more advanced features such as rewards programs, custom shipping settings and checkout fields.
- MIVA Merchant has been around for a long time and it has a very helpful community.
- The software is very stable - I've run into very few problems with upgrades.
- The user interface (UI) of the admin area is quite antiquated. There have been some slight improvements in recent years, but this really looks like an app that has been around since the 1990s.
- While designing a website to use MIVA Merchant isn't terribly difficult for an experienced designer, it has been surpassed by just about everything else out there. It doesn't have a clean, standards-compliant theme engine like WordPress, etc.
- MIVA has moved hosting for their software to their own service, which isn't cheap. And their hosting accounts come with very little disk space (although it is PCI compliant).
- This is not a content management system (CMS). For anything that a client wants to update, I usually try to pair MIVA Merchant with a WordPress powered main site. Editing page content in MIVA is a very old-school task. It doesn't even come with a WYSIWYG editor, though you can buy one from their module store.
- Doesn't appear that too many new modules are coming out these days.
December 09, 2014
Miva Merchant - in it for the long haul
Score 9 out of 10
Vetted Review
Verified User
- Based on a templating system. Almost every part of a page is built from templates, that can not only be customized, but contain HTML. JavaScript and a subset of the Miva Script language for powerful and responsive dynamic page experiences.
- PCI compliance and overall security. Miva puts significant effort into the security of their platform.
- Room for growth. A business can start out using only base capabilities, and fairly easily add more as their business needs grow.
- Training and documentation. Miva Merchant is fairly complex, and while they continue to make good progress in providing resources for all levels of expertise (beginner to expert), there are still a number of gaps. To take the step beyond the initial levels of online storefront requires expert assistance for most businesses (unless they have some substantial IT/technical resources available).
- Market for add-on and add-in products. (Note: this is significantly biased by our own business experience selling workflow and feature products for Miva Merchant.) The long-term goal for Miva has been stated to essentially involve having integration partners (selling their time) and larger companion product partners (selling products that work with, but usually NOT within Merchant). There is clearly a gap of potential customer needs that they are attempting to build into the core platform. Of course, no one can cover all needs! While Miva Merchant is not hostile to third-party product companies, neither do they have an explicit place in their long term roadmap. It is my opinion that their strategy of minimizing third-party add-on developers may be throwing the baby out with the bathwater, and I shudder to imagine a time when all significant features only come from the developers within Miva. As good as they are (quite good) they suffer from the inevitable myopia that ALL companies have - they are NOT their customers!
December 04, 2014
A Shopping Cart Solution for Online Businesses of Any Size
Score 10 out of 10
Vetted Review
Verified User
- Miva Merchant is extremely robust and has very few limitations unlike most other shopping carts.
- Offers the most bang for your buck! You can run a multimillion dollar online store using their smallest package at $50 per month with ease. No joke!
- There are many 3rd party modules available for added flexibility.
- Support staff is great and you can find answers to many questions in their forum (where senior techs tend to hang out). Video tutorials are available too!
- There is a learning curve and newbies must have patience when setting up a new store out of the box.
- I was never a big fan of the mobile layout. Fortunately a Responsive design is now available (and rocks)!
- The ability to tie into 3rd party POS systems more easily would be a nice added feature (but I guess that would require the POS system to be integration friendly as well).
December 01, 2014
Why We Pick Miva Merchant
Score 9 out of 10
Vetted Review
Verified User
- Price Groups. This feature is beneficial to the developer and their customers because it allows creation of as many groups as needed. Developer can change the price of products based on membership in a group. They can also assign price change to all or certain products in a group. Registered customers benefit from membership discounts, which encourages customer loyalty.
- Availability Groups. This feature is excellent because it allows developer to control what categories and products customers see in the store based on membership in a group and only visible to customers who registered and are a member of that group.
- Manage Orders. End users like the Manage Orders features. Orders have various filters available such as Order Number, Date Range, Order Status, Batches and Batch Report. The most useful feature is the Batches which is a collection of orders, grouped together and given a name with just 1-click.
- Coupon capability. If end users want to offer coupon discount, they will have to purchase through a third-party. It will be an excellent feature to have.
- Product layout. The product layout from previous Miva Merchant is much better. Merchant 5.5, the product “Code, Price and Quantity in Basket” is at the bottom of the product instead of with “Colors”, “Size”, and “Quantity” on the right hand side. Custom image sizing does not display well.
- More Custom Fields/Dropdown options. Our end user has to purchase Addendum from a third-party to use the custom field.
- Some of our customers are having problem viewing our store after we upgraded to Miva Merchant 5.5. Our products page is empty.
March 28, 2014
Miva Merchant - A developer's point of view.
- Ease of use. Very easy to set up and use.
- Expandability. With the use of various Modules already available it is easy to expand Miva Merchant. If there is not Module available, there are third parties who can make one for you for your custom application.
- Miva Merchant will work for 95% of the target audience without the need of additional Modules.
- Miva Merchant should have built in Soft Goods Downloads.
- Miva Merchant should have a built in way to make a Subscription Site to serve videos and protected content.
- Miva Merchant should have a built in way to output to a PDF to support catalogs and flyers from Miva Merchant.
March 21, 2014
Miva Merchant makes sense for our business
Score 10 out of 10
Vetted Review
Verified User
- Ability to design the entire page from opening to close. We can implement any desired design into the package.
- A robust API that allows us to program additional features to work with the shopping cart.
- Excellent hosting capabilities, but without a requirement that users MUST host with them.
- A strong community of users who offer support and advice, as well as active participation in the forums by Miva's own employees.
- Currently there is no coupon capability out of the box. I'm excited to see this new feature that's expected to be in the upcoming release.
March 20, 2014
Miva Merchant - Superb.
Score 10 out of 10
Vetted Review
Verified User
- Easy to use by the customer.
- Easy to use by support staff
- Easy to configure for any situation with numerous modules and built in functionality. And - its always your data.
- Safe and secure - passes all security tests
- Honestly, I am aware of no areas that need improvement at this time. The crew at Miva are always working to bring enhancements.
Score 8 out of 10
Vetted Review
Verified User
- Customized the platform to suit our needs.
- Aided with ecommerce strategy with their immense experience
- Aided in integration with fulfillment tools
- Adhering to predetermined timelines more accurately, account for changes in plan
- Educate organization more of the opportunities available to serve custom messaging and test in order to help optimize conversion performance
March 18, 2014
eCommerce and Hosting with Miva Merchant
Score 7 out of 10
Vetted Review
Verified User
- Very flexible storefront design - You can use a standard Miva template or design your own. Miva dynamically produces all pages. You can add, delete, inactivate, and otherwise manage all products
- One of the things I always liked about Miva was the open API. This allows third party ISVs to create modules that extend the functionality of Miva. We used modules for coupons, gift certificates, gift messages, and advanced shipping options
- They also provide great hosting support
- There is a large community of Miva users and third party developers. There is an active forum
- Several of my customers wanted to be able to place one order, and specify products going to different locations (send the chocolate to Aunt Jean, the bath gifts to Aunt Sophie, etc.) Miva can't do this. Customers have to place separate orders for each shipping address