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MobileIron has become the go-to solution for over 300 organizations seeking to effectively manage and control their mobile devices for …
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What is Ivanti Neurons for MDM?
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.
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What is Ivanti Neurons for MDM?
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.
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What is Ivanti Neurons for MDM?
MobileIron, acquired by Ivanti, supports enterprise security with a mobile-centric security platform for the Everywhere Enterprise. In the Everywhere Enterprise, corporate data flows freely across devices and servers in the cloud, empowering workers to be productive anywhere they need to work. To secure access and protect data across this perimeter-less enterprise, MobileIron leverages a zero trust approach, which assumes bad actors are already in the network and secure access is determined by a “never trust, always verify” model.
MobileIron’s platform combines unified endpoint management (UEM) capabilities with passwordless MFA (Zero Sign-On) and mobile threat defense (MTD) to validate the device, establish user context, verify the network, and detect and remediate threats to ensure that only authorized users, devices, apps, and services can access business resources in a “work from everywhere” world. The vendor states that over 20,000 organizations, including the world’s largest financial institutions, intelligence agencies, and other highly regulated companies, have chosen MobileIron to enable a seamless and secure user experience in the Everywhere Enterprise.
Ivanti Neurons for MDM Competitors
Ivanti Neurons for MDM Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | system agnostic |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry |
| Supported Countries | Global |
| Supported Languages | Global |
Frequently Asked Questions
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.
Workspace ONE Unified Endpoint Management (UEM) and IBM Security MaaS360 are common alternatives for Ivanti Neurons for MDM.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of Ivanti Neurons for MDM are from Enterprises (1,001+ employees).
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
MobileIron has become the go-to solution for over 300 organizations seeking to effectively manage and control their mobile devices for business use. Users have found that it tackles a wide range of challenges, including compliance, security, deployment, and administration. One of its main strengths lies in its ability to deploy line of business apps as well as third-party apps to all devices, ensuring both device security and the deployment of required applications. This feature has been highly valued by organizations managing fleets of iPads and other mobile devices globally. Furthermore, MobileIron assists with better control over access, security, compliance, inventory, policies, and enrollment by providing remote management capabilities and facilitating document pushes and application installations from a single point. These functionalities are particularly beneficial for pilots, aircrew members, sales teams, field support personnel, and other mobile-focused workforces who require secure government data handling or easy management of operational devices. Across various industries, MobileIron has proven itself as a reliable tool for managing mobile devices' applications, security policies, provisioning across multiple countries, and adhering to NIST standards for security and compliance. It has successfully provided secure access to corporate email, calendars, custom-built applications on mobile devices across multiple offices while maintaining password controls and synchronizing contacts and calendars with Lotus Notes on BYOD phones. As businesses increasingly adopt BYOD policies or manage mixed fleets of managed devices and BYOD scenarios, MobileIron provides features like kiosk mode integration with Android Enterprise to overcome associated challenges. It ensures the safe handling of data and attachments while preventing unauthorized sharing and enables convenient distribution of applications company-wide. The software's asset tracking capabilities have been commended for helping organizations keep tabs on phone numbers, installed apps, and the overall security status of their devices. Not only does MobileIron excel at securing company cell phones but it also efficiently manages user access to business resources while ensuring encryption for emails. This level of device management is crucial when securing company-issued smartphones or managing mobile phones and iPads across an entire organization. MobileIron is trusted by hospitals and colleges to guarantee compliance with HIPAA regulations and provide secure access to email and internal mobile apps, streamlining registration processes with its dedicated support team. Additionally, it serves as a valuable MDM tool for organizations looking to develop and maintain their enterprise mobile applications securely. With a primary focus on providing enhanced security for mobile devices and maintaining secure connections with company servers, MobileIron has been successfully implemented in various industries, adding an extra layer of protection for mission-critical data.
Attribute Ratings
Reviews
(1-25 of 53)Companies can't remove reviews or game the system. Here's why
November 25, 2021
Mobileiron, a good platform for the price
- Standardize and regulate apps on the phones
- Useful actions such as remote wipe phone, remote unlock, etc
- Set standards for security such as forcing an unlock pin
- Ironing out bugs - occasionally, Mobileiron will report that a phone successfully does a remote wipe when it has not been wiped and becomes unusable due to this.
- Their documentation is missing a lot, especially after the Ivanti acquisition.
- Impossible to chase down support, all of the support avenues now lead to dead ends after the Ivanti acquisition.
July 22, 2021
MobileIron in a Nutshell
- Easy management of Apple/Android devices
- Offer a BYOD portal so that the end user can bring in their own device and not compromise your network
- Security management of devices to ensure they comply with security guidelines.
- Application Deployment, they can deploy apps but it just doesn't work as well as other vendors in my eyes.
- User device tracking, It use to exist in previous iOS versions but apple took away that functionality so now we cannot track devices and Mobile Iron still hasn't offered a solution to fix this.
- Reporting needs to be revamped, Running any report there usually has to be done though back end tools and no nice gui interface
- Alerting and advanced alerting doesn't work as they advertised. You again have to use back end tools to accomplish this.
July 06, 2021
MobileIron provides security and protection
- Ability to separate business apps from personal apps on devices
- Provides secure access
- Eliminates passwords to limit security breaches
- User interface could be updated
September 17, 2020
Mobile Rusty Iron
- With complete honesty, nothing.
- Support.
- Better Help/FAQ section.
- Specific descriptions of what fields/settings do.
- Specific descriptions of what settings will affect.
- Better onboarding process.
- Actual training and orientation sessions (PLURAL), not 1 hour of talking and send us off with well wishes while they take our money.
July 21, 2020
Great MDM for a mixed Android and iOS environment
- Easy to use management interface.
- Very strong control of iOS and Android devices.
- Easy integration with Microsoft Active Directory for authentication.
- Support - Current support tickets route to India and you have to wait 24 hours to get a response asking which time zone you prefer.
- Time lag between application pushes and deployment.
- Technical expertise of support is lacking until you reach the final level of escalation that can easily fix your problem.
- Support site for documentation/knowledge base is below average. On several occasions, links are provided to pages from technical support would have been impossible to find as self-serve.
- Wiping devices.
- Force device check-in.
- Dashboard for large amounts of devices.
- Instant app distribution.
- Dashboard of installed releases.
- Contribution with Google Playstore.
May 22, 2020
Using MobileIron basics for easy management
- Securely delivering email.
- Enforcing phone security policies.
- Providing management and visibility of mobile devices.
- At this time, we have had users have issues with their devices checking the servers only if they use cellular and not WiFi.
- Getting into additional features beyond the basics is not as intuitive as we would like.
- Notifications and notification conditions could be broader to allow more types of alerts.
May 19, 2020
MobileIron Core: Easy Device Management
- MobileIron has a very clean and simple to use interface. I have used other MDMs throughout my years and MI is the most intuitive of the bunch.
- iDevice management is well done. Though all MDMs have the same access as the others, MobileIron makes it easy to implement with clear descriptions of what each option does.
- The technical support is, for the most part, very professional, friendly, and helpful. There are still many things that I do not know how to do with MobileIron, but I am confident I can find an answer with the help of their support. The same cannot be said for other products within this realm.
- Documentation is hard to find. Most of MobileIron's (MI) documentation can only be accessed through an MI account. This, in itself, is not a problem. The problem is locating specific information. Typically with other MDMs, a quick google search will point you to the location of the documentation within the official website. The way MI has their documentation locked down, I cannot find anything I'm looking for through a google search. Also, there were times documentation is locked by permissions and links provided by support are inaccessible to me due to these restrictions.
- Sales - The sales team can sometimes come off as not genuine. I understand the purpose of sales is to sell and make money for the company, but the approach sometimes feels artificial; they say they have to company's best interest in mind, but the push for a sell like a car salesman.
- Many of the automation options are not explicitly available into MobileIron Core. I have to use a special scripting language to make MI do the things I need it to do, such as automatically retire devices that have been inactive for 60 days.
May 12, 2020
Mobile Management Made Easy
- Security is excellent. We are able to manage and protect corporate information and it integrates with our existing requirements and practices. Enforcing secure passcodes and device lock/location services enables us to track all assets.
- User experience is much improved as we can easily migrate users to new devices and there is consistent branding and app availability. When a user enrolls, their assigned apps are automatically deployed.
- With iOS devices, zero-touch deployment and configuration is a reachable goal.
- MobileIron provides excellent sales and post-sales service. In addition, their support model is excellent and we've never had a significant down.
- The Core product's UI is very much in need of a refresh, but it doesn't get the love because most customers choose the cloud product, which looks entirely different.
- Splunk integration does not work well and requires a lot of manual intervention. The Splunk MIApp doesn't work out of the box, at all.
- There is no longer a mobile app for system management. It existed once upon a time, but is strangely missing in a platform that is all about mobile management.
January 10, 2020
MobileIron for all your MDM use cases
- Remote wipe capability
- Application management
- Support services
- Could use more capabilities in the wifi security space
September 09, 2019
MobileIron: A valuable tool for mobile device asset management.
- App management
- Device management
- User experience management
- Location services are not always accurate, often not reporting in a location in over 72 hours. Enabling "lost mode" should force the device to send its location with each subsequent check-in but it does not.
- Managing tags could be improved.
- Note the above problems may not be totally the fault of MobileIron, as our devices are 100% Apple, which doesn't always allow vendors full access to the devices.
September 07, 2019
MobileIron Review
- Reliability and speed of the MI support staff.
- The online portal is extremely responsive, easy to use, and clean.
- Apple DEP integration and configuration is easy to setup and use.
- Setup and registration for users are intuitive and any issues are easily identified and resolved.
- Looking for a way to secure certain apps and have a clear separation between business and personal information.
- The troubleshooting and log analysis process needs tuning. Requiring users to send log info that should be tracked innately is problematic.
- Docs@Work needs better reporting, we have been trying to figure out how many users utilize it to no avail.
- Cost
September 06, 2019
MobileIron is an easy to deploy MDM software that will meet your security/compliance needs.
- MobileIron has a very easy to deploy architecture. We reviewed other products before making our business decision to deploy MobileIron, and one of the reasons we selected MobileIron was due to the ease of deployment, the low footprint, and the ease of configuration.
- MobileIron has a broad range of customizations and add-on products that make it an ideal product for a number of additional use cases. None of these use cases got business backing at BH Media, but Docs@Work and Apps@Work are two features that would make MobileIron an ideal tool for a customer who needs to allow BYOD or company devices the ability to access documents or applications without VPN.
- MobileIron is supported by a large number of devices and their operating systems. In a company which allows BYOD devices, you can't always control what device a user is going to bring in. MobileIron has support for older devices and OS versions and is also quick to adopt newer devices, so a new device isn't shut out in the cold waiting for a vendor to update their software.
- During upgrades to the Core server when a device loses contact with the Core, the MDM profile is removed from the phones and when installed back unique user customizations are lost. If a user has unique customizations this should be stored in the Core DB so that when redeployed, the customizations are added back too.
- Android devices do not have the best mail container. The email+ feature is an add on. If this is selected then a user must rely on the native mail app for androids which is often difficult to use. iOS and other devices do not have this required add-on. This android add-on should be native to the software.
- Android devices have a hard time handling user password changes. The passwords are cached on the android (natively) and MobileIron will quickly lock a user's AD account out. This causes our Enterprise Service Desk a headache dealing with these devices. If MobileIron flushed the credentials from an android or injected the new credentials into the android cache (which it appears to do for iOS) this would not be a headache.
August 31, 2019
MobileIron deployment in an existing infrastructure
- Ease of application deployment across multiple platforms
- Advanced security policies to lock down mobile devices
- Flexibility of deployment profiles and policies
- Some applications lack flexibility in deployment options. This could be related to application developers themselves but some essential and popular applications like Outlook for mobile are still very hard to configure compared to others like Gmail.
August 31, 2019
Good MDM for Business: MobileIron
- Pushing security policies and email configuration is the main example of what we do and it always works great
- Creating different labels and push needed application is very convenient, works fast.
- Locating devices and locking them when lost, sending messages helps to locate lost devices.
- Distribution of paid apps through Mobileiron works with some delays and you need to have Gold licenses for this option that cost 50% more. If we need something urgently installed, we just buy, for example, Bluebeam Revu app through Apple VPP and get codes to install manually.
- It is good to have some pop-up notifications like, "your Apple development license expires soon" on such day so we do not have to look for why it is not working and we can not enroll devices, same with updates
- Have to work on billing/purchase of licenses through a third party, AT&T in our case and they forget to apply discounts sometimes.
August 29, 2019
A Simple Review of MobileIron
- Easy configuration of iPhone using Apple DEP
- Ability to control what apps are allowed on phones as well as pushing required apps
- Securing devices by requiring a password and data encryption for access to corporate resources
- Android set up could be more streamlined like Apple DEP
August 27, 2019
MobileIron Review
- Reporting - between Assemble and the newer updates they do a really good job on reports
- Updates - usually when a new version of iOS comes out they support it quickly and efficiently
- Custom searches - I enjoy the capabilities for custom search of devices or users since we get some different requests for each company we support
- Ease of use - compared to AirWatch, MobileIron is a little hard to use and view, but it has improved
- Cloud instance doesn't have the same settings as on-premise currently
- Even with the cloud instance you need something on premise to support connecting to some Microsoft products
August 24, 2019
Review of MobileIron
- It is easy to push apps and other content to devices.
- It is nice to have different permission groups for different devices.
- I wish that you could track the device's location easier and see where they are located when you want to disable them.
August 23, 2019
MobileIron is the safe way to go!
- Secures emails on my phone.
- Works well with other applications like Tiger Text.
- Have to contact a systems administrator to remove the application.
- Not as easy to install on an android as it is on an iPhone.
August 14, 2019
UEM solution
- MobileIron does a good job of inventory reports.
- Pushing profiles across our company.
- The user interface is not very intuitive and seems dated.
- We are also in the process of migrating to AWS and it appears that we can not transfer our current environment.
July 16, 2019
MobileIron: best MDM solution
- Removes only corporate information and apps when retiring devices
- Device registration is intuitive and robust
- App deployment is simple and unique
- Ability to limit user control over corporate installed apps
- Location services for lost or stolen devices is limited
- More separation between corporate and personal information
May 22, 2019
Secure your mobile devices!
- Maintain a secure mobile environment
- Keep all devices on the same iOS version
- Provide access to mobile apps across the organization
- Upgrading of the system is some times rocky
- Difficulty of DEP not working when certain things are set up in iCloud
- VPN tunnel logs are lacking
May 20, 2019
MobileIron
- MobileIron Sentry provides a simple way to tunnel application traffic back into the organization.
- The upgrade procedure for MobileIron appliances is fast and simple.
- Tunneling of all applications does not work in my experience.
- The prioritization of configurations is not intuitive.
May 18, 2019
MobileIron Review
- We can easily manage the devices.
- Security is high: preventing unauthorized access, even though in the case of a lost device.
- We can restrict users from unwanted usage and apps.
- If we install MI Cloud on iPhone devices the already saved contacts are missing/syncing with the email contacts. Then, if we remove MI Cloud all the contacts wiped away. I had a case with MI Support before and this is something needs to be addressed by the developers.
- Secure.
- Streamlined setup.
- Good user experience without compromising the security.
- Requires detailed documentation for troubleshooting and log analysis.
- Requires more features for Android devices.