Modern Hire (discontinued) Reviews and Ratings

Rating: 8.4 out of 10

Score

8.4 out of 10

Community insights

TrustRadius Insights for Modern Hire (discontinued) are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Modern Hire - A HireVue Company is a versatile software that offers a range of features to streamline the recruitment process and improve hiring efficiency. Users have found great value in using Modern Hire for various use cases. For example, Spectrum, a telecommunications company, utilizes the platform to host interviews for both internal and external candidates in their marketing department, with potential application across other departments as well. Caravan Health, on the other hand, implemented Modern Hire enterprise-wide to enhance their recruitment process and reduce turnaround time.

One of the key benefits users have experienced is the ability to prescreen candidates and schedule interviews efficiently. This feature allows HR Talent Acquisition teams and hiring managers to save time by quickly assessing candidate qualifications before deciding on an interview. Additionally, Modern Hire's Event Scheduling capabilities eliminate the need for phone tag with candidates, allowing them to self-schedule interviews at their convenience.

The software's predictive analysis capabilities have also been highly regarded by users. By evaluating candidates' strengths and shortcomings through predictive analysis, companies can effectively forecast performance and plan accordingly. This feature helps organizations make informed decisions during the selection process.

Moreover, Modern Hire provides valuable administrative support in managing hiring needs. It assists with screening, evaluating, and scheduling candidates for interviews, reducing manual labor and freeing up teams to focus on other impactful areas of recruitment.

Lastly, users appreciate the technical and customer service support offered by Modern Hire. The software ensures that customers receive prompt assistance when needed.

Overall, Modern Hire - A HireVue Company has proven itself to be a reliable tool that optimizes recruitment processes for various organizations. From prescreening candidates and facilitating interviews to providing predictive analysis capabilities, Modern Hire empowers HR teams and hiring managers to make efficient, data-driven decisions while delivering a positive user experience.

Reviews

6 Reviews

Effective with Caution

Rating: 3 out of 10

Incentivized

December 10, 2022

Use Cases and Deployment Scope

We use Modern Hire to do some administrative support for our hiring needs. We use the platform to screen, evaluate, and schedule candidates for interviews. This has helped remove a large portion of manual labor. This has supported the team on being able to manage their time and focus on other areas where they can make an impact.

Pros

Screening candidates
Scheduling
Evaluating candidates

Cons

Data security
Interface
Customization

Likelihood to Recommend

Modern Hire has had some recent data breaches which can be difficult to manage in regard to client security and informing candidates about loss of information. My confidence would be much higher if they had a grasp of the security and worked on securing the data much better. This would be my main area of improvement.

Verified User

Team Lead in Human Resources (1001-5000 employees)

Vetted Review

2 years of experience

Modern Hire is a lifesaver!

Rating: 9 out of 10

Incentivized

May 26, 2022

Use Cases and Deployment Scope

I use Modern Hire to prescreen candidates and to schedule interviews for candidates and hiring leaders. I use Modern Hire on at least 90% of all of my openings. Modern Hire has increased my efficiency in the prescreening phase of the recruiting process. I am able to send out multiple text, voice, or video screenings to candidates and the candidates can complete their screening when it's convenient for them. With text screenings, most are completed within minutes of being sent out. Scheduling interviews is so much easier with their Event Scheduling capabilities - no more phone tag with candidates to schedule an interview. Candidates get an email or text with available dates for an interview and they self-schedule.

Pros

Prescreening - On-demand text, voice and video screening
Scheduling Interviews
Ability to review multiple screening at the same time

Cons

Exporting screening data to Excel

Likelihood to Recommend

I've been a recruiter for more than 20 years, and I simply can't imagine working without Modern Hire at this point. Modern Hire has greatly increased my efficiency, leaving me more time to build relationships with candidates and hiring leaders. I can focus more on the consultative part of my position as opposed to spending time on administrative functions that Modern Hire easily handles.

Sherri Morris

Sr. Clinical Recruiter in Human Resources at Humana (10,001+ employees)

Vetted Review

5 years of experience

View profile

Perfect Working Human Resource Managing Program, for Recruitment and Performance Assessment.

Rating: 10 out of 10

Incentivized

December 10, 2021

Use Cases and Deployment Scope

Modern Hire is a technological-based hiring and recruitment application, which evaluates all the strengths and the shortcomings of the candidates in a business before employment. Through the predictive analysis, Modern Hire forecasts the performance of every individual, giving the company a chance to prepare and plan. Besides, Modern Hire includes live interviews, which capture the requirements of the candidates and their possibilities of working with the company.

Pros

The existence of on demand and live interviews makes Modern Hire perfect.
The integration with the IT tools, more so for analytics and practical forecast.
Strict, fair, and friendly performance evaluating strategies.

Cons

The customization of Modern Hire is minimal, hence, more challenging.
The cost of Modern Hire is outrageous.
Other recruitment and hiring options are credible.

Likelihood to Recommend

Modern Hire controls the candidates that a business require in terms of their integrity, skills, and knowledge. Further, Modern Hire generates technological analytical possibilities, which increases the forecasting methods and results. Again, the remuneration of every individual is based on analytical performance, hence, there is justice and fairness. Lastly, the candidates acquire a preview of the job they might do, which is an influential factor.

Joy Loela

Assistant Team Manager in Human Resources at Woodforest National Bank (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Modern Hire Review

Rating: 9 out of 10

Incentivized

November 6, 2021

Use Cases and Deployment Scope

Modern Hire is currently being used to host interviews at Spectrum for both internal and external candidates. It is used currently in the marketing department but I believe that other departments are using it as well. Since it is an external platform it allows internal or external candidates to use the platform easily and we can assign anyone to interview by inputting their current email address.

Pros

Simple to enter meeting
Different ways to connect audio functions via phone or computer
Video is already connected
User friendly

Cons

Time out issues
Computer audio is not always ideal
Video quality is not always ideal, but could be webcam issue

Likelihood to Recommend

It is simple to use for both internal or external candidates and does not need to download an app is appreciated!

Amanda Winn

Recruiter II in Marketing at Charter Communications (10,001+ employees)

Vetted Review

2 years of experience

Think video interviewing is just a fad? Think again!... and think Modern Hire [formerly Montage].

Rating: 10 out of 10

Incentivized

March 9, 2018

Use Cases and Deployment Scope

Caravan Health introduced the use of Modern Hire [formerly Montage] (video interview technology) enterprise-wide in 2017. As a rapidly-growing start-up in the population health management space, we routinely had several departments with multiple positions open at the same time... creating a bottleneck both within HR/Talent Acquisition in completing initial phone screens with prospective candidates who appeared to be meet minimum qualifications at least by the resume & application submitted, and then within the hiring departments as the managers struggled to continue to meet routine business needs while also finding the time during "regular business hours" to then follow-up on those candidates forwarded to them by Talent Acquisition. Turnaround time was an issue, and we started to see a drop-off with very strong and highly-qualified talent as great candidates would receive final offers from competitors or others sometimes weeks before we could get to the final interview stage of the process. Modern Hire [formerly Montage] has helped to streamline the entire process dramatically, allowing both HR/Talent Acquisition and hiring managers to leverage the use of both recorded, introductory video and live video interviews to cut our average time-to-fill by nearly half. At the same time, we are able to effectively interview more candidates while cutting recruiting travel costs.

Pros

Allows prospective candidates to prepare for and submit recorded responses to established interview questions when it is most-convenient for their schedule (without having to take time off fro their current job, skip lunch, etc.).
Modern Hire [formerly Montage] offers the ability to conduct both recorded and live video interviewing, allowing the flexibility to adopt whatever approach best fits the culture of the organization, the specific role, etc. We are finding that recorded interviews are terrific for initial or screening, and are great to then share with a hiring manager if there needs to be any calibration between s/he & HR/Talent Acquisition. The live interviews allow us to conduct interviews with candidates who may be applying from outside reasonable driving distance to the nearest Caravan Health office, while still providing an ability to observe important nonverbal cues of candidates.
Customer support is strong, even offering a "concierge service" which is basically like having an extension of our IT department on the line/logged-in with us to ensure there are no technical issues during the interview.

Cons

While we are a fan of the concierge service, there have been a time or two where we have scheduled for it but the Modern Hire [formerly Montage] partner didn't log-in/dial-in in a timely manner and we were left trying to address technical issues outside our comfort zone.
The Modern Hire [formerly Montage] platform is solid, without question. That said, there are pieces of the interface for both the prospective candidate and the hiring manager which could be made far-more intuitive than they exist today. We all know that in hard-to-fill roles across the nation today, there are more opportunities than there are great candidates with which to fill them... so we need to do all we possibly can to make the candidate experience as simple, quick and painless as possible.
It would be great if the Modern Hire [formerly Montage] platform could easily interface with our ATS.

Likelihood to Recommend

While video interviewing is still considered too "unconventional" by too many small business HR people I visit with, the ROI can easily be found within 4-6 months (if the company is having to fly more than 3 or 4 candidates in for interviews)... so I would argue that Modern Hire [formerly Montage] is well-suited for organizations of all sizes. For best success, though, I would make sure that any HR leader seeking to implement spend the time to educate your leadership team on how the technology works and why it is a worthwhile investment (especially underscoring the risk mitigation provided against alot of frivolous EEOC claims, as the interviews are recorded and the records are yours to keep... meaning you have Exhibit A to share should you ever receive a Charge Notice, which demonstrates exactly what was asked by the employer and how the candidate responded).

Brad Holliday, PHR, SHRM-CP, CBM, MBA

Chief People Officer in Human Resources at Caravan Health (51-200 employees)

Vetted Review

1 year of experience

View profile

Definitely Worth a Try!

Rating: 10 out of 10

Incentivized

July 19, 2017

Use Cases and Deployment Scope

Modern Hire [formerly Montage] is used regularly for candidate interviews. It allows us to keep the process moving and control travel spend. They provide very good technical and customer service support.

Pros

Modern Hire [formerly Montage] is easy to use. Scheduling is intuitive.
It sends invitations with links directly to attendees Calendars...which streamlines the meeting scheduling process.
Technically easy to use and informative for all users.

Cons

Would like to see the Concierge service available for all calls. As a scheduler, would like to know my users are "in good hands."

Likelihood to Recommend

I have recommended Modern Hire [formerly Montage]. Its ease of use for all attendees makes it a great interviewing resource.

Verified User

Team Lead in Human Resources (1001-5000 employees)

Vetted Review

5 years of experience

Loading Reviews List....

Think video interviewing is just a fad? Think again!... and think Modern Hire [formerly Montage].

Rating: 10 out of 10

Incentivized

March 9, 2018

Use Cases and Deployment Scope

Pros

Allows prospective candidates to prepare for and submit recorded responses to established interview questions when it is most-convenient for their schedule (without having to take time off fro their current job, skip lunch, etc.).
Modern Hire [formerly Montage] offers the ability to conduct both recorded and live video interviewing, allowing the flexibility to adopt whatever approach best fits the culture of the organization, the specific role, etc. We are finding that recorded interviews are terrific for initial or screening, and are great to then share with a hiring manager if there needs to be any calibration between s/he & HR/Talent Acquisition. The live interviews allow us to conduct interviews with candidates who may be applying from outside reasonable driving distance to the nearest Caravan Health office, while still providing an ability to observe important nonverbal cues of candidates.
Customer support is strong, even offering a "concierge service" which is basically like having an extension of our IT department on the line/logged-in with us to ensure there are no technical issues during the interview.

Cons

While we are a fan of the concierge service, there have been a time or two where we have scheduled for it but the Modern Hire [formerly Montage] partner didn't log-in/dial-in in a timely manner and we were left trying to address technical issues outside our comfort zone.
The Modern Hire [formerly Montage] platform is solid, without question. That said, there are pieces of the interface for both the prospective candidate and the hiring manager which could be made far-more intuitive than they exist today. We all know that in hard-to-fill roles across the nation today, there are more opportunities than there are great candidates with which to fill them... so we need to do all we possibly can to make the candidate experience as simple, quick and painless as possible.
It would be great if the Modern Hire [formerly Montage] platform could easily interface with our ATS.

Likelihood to Recommend

Brad Holliday, PHR, SHRM-CP, CBM, MBA

Chief People Officer in Human Resources at Caravan Health (51-200 employees)

Vetted Review

1 year of experience

View profile