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monday sales CRM

monday sales CRM

Overview

What is monday sales CRM?

monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 22 features
  • Customer data management / contact management (50)
    8.6
    86%
  • Task management (47)
    8.1
    81%
  • Pipeline visualization (47)
    7.9
    79%
  • Workflow management (50)
    7.4
    74%

Reviewer Pros & Cons

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Pricing

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Basic

$12

Cloud
per month per seat

Standard

$17

Cloud
per month per seat

Pro

$28

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://monday.com/crm/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per seat
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.2
Avg 7.7

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.7
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.2
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.2
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8
Avg 8.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

6.2
Avg 7.2

Platform

7.9
Avg 7.5
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Product Details

What is monday sales CRM?

monday sales CRM is a dedicated sales platform that enables business owners, sales teams, and RevOps to manage the entire sales cycle from pre- to post-sales — managing all customer data in one centralized place. It is used to capture leads, manage contact communication, automate manual processes, and track every deal status so that no opportunity slips through the cracks. Then, sales processes can be analyzed using real-time data in customizable dashboards.


Once a deal is won, all post-sales activities can be managed directly from monday sales CRM. This connects all company stakeholders, like finance, legal, and account managers to all relevant information, to ensure smooth billing, contracting, and onboarding.


Key CRM features available on monday sales CRM include:

- Mass emails & HTML Editor

- Shared email inboxes

- AI email generator

- Funnel chart

- Leaderboard

- Mobile CRM experience

- Deal stages


monday sales CRM integrates with most sales apps and tools to ensure work is done as efficiently as possible.

monday sales CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Interaction tracking

Marketing Automation Features

  • Supported: Lead management

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Integrations with 3rd-party Software Features

  • Supported: Marketing automation

Platform Features

  • Supported: Mobile access

monday sales CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

monday sales CRM Videos

Testimonial: Ray White
How-to video
monday sales CRM demo
Closing deals and automating the rest with monday sales CRM

monday sales CRM Competitors

monday sales CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

monday sales CRM Downloadables

Frequently Asked Questions

monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

monday sales CRM starts at $10.

Pipedrive, HubSpot CRM, and Salesforce Sales Cloud are common alternatives for monday sales CRM.

Reviewers rate Single sign-on capability highest, with a score of 9.2.

The most common users of monday sales CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(134)

Attribute Ratings

Reviews

(1-25 of 60)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We're using monday sales CRM to really smooth out our sales game and make sure we're staying on top of our client relationships. It's a game-changer for tackling stuff like keeping tabs on leads, seeing where they stand in our sales pipeline, and making sure our team's always in sync. What's cool is how we can tweak it to fit exactly what we need, making everything from chasing leads to forecasting sales way more efficient. Essentially, it's our go-to for making sure no opportunity gets missed and every client chat counts.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to create and fill the important data we look for in client prospects, group the prospects. To then create email templates that build a workflow that allows us to then automate and facilitate the process of contacting, following up, reviewing, measuring statistics and data to evaluate are sales and CRM progress as an organization.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We first found monday sales CRM when we were looking for a way to track opportunities and cases in our sales department. It proved so flexible and powerful, however, that we expanded the scope to include a variety of other data tracking applications within our company, from contacts, to insurance policies, to tracking sales tax nexus with various states.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using monday sales CRM for over a year. We have about 50 employees and this has been working out well for us. We have been using this mainly for workflows and operations. The product is very easy to use and it allows our employees to work together seamlessly. Being that we are a mostly remote workforce this is imperative.
Ian Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Monday to communicate any messages or updates that we may have on the status of our clients. Monday really allows for us to stay organized and keep track of everything in regard to the corresponding files. We use it every day to provide updates about our borrowers.
Hannah Lister | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a science outreach company. We go into schools and universities to present shows, workshops, and training. We use Monday.com to manage our ales contacts, diarising and invoicing. We have to manage both staff availability and resources as well as ensure that invoices are sent out post-event.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
monday sales CRM allows us to keep track of potential customers and create a pipeline of interactions so we can keep on top of who has been contacted and where we are on the sales pipeline. It has resulted in more conversions and less staff time wasted trying to determine where we are with the customer.
Gal Avraham | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We collect leads and quality them.
We also created a board that allow key users to vote and feedback on deals.
We use this for our pipeline.
It also gives us pretty good reports and we did setup automations to better support our business processes. In general, it is not sufficticated system. Easy to use,
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Monday helps us to manage efficiently sales process and do follow-up of communication with companies. It helps us to effectively track managers' activities, provide sales, and close sales. The main business problem that helps us solve monday is tracking managers communications with customers. Every communication with potention customers is tracked in monday account
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use monday.com for everything from onboarding new hires to tech support requests and projects to the CRM to manage our partnerships. Primarily, I build out processes within monday.com for other members of my team to use. Most recently, we've built out a training tracking board that is keeping the process of HIPAA and CyberSecurity compliance automated and up-to-date.
Marcello Arpino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's a great way to improve your sales by managing oportunities and helping your team to better develop the lead qualification process. It helps the pre-sales team as well as the sales team to get a better converting rate, helping getting track of leads that would fall behind otherwise, and with doing so. It also helps you to have better results of your marketing investments, not only by getting a higher convertion rate, but as well as getting more information for the marketing team to better analyse the results of the campaings and have ajustments then, as well as helping to create new campaigns focusing on new solutions or even rethinking the way you show your product or service to you ICP.
It gives you a great operational and management tool to improve your results in a lot of ways, and you can even customize it.
So, in the end, it all up to you to make the best results possible by having the right processes running on the right tool and managed by the right methods.
Score 9 out of 10
Vetted Review
ResellerIncentivized
I started my work on monday as a marketing manager in a large e-commerce company - we were looking for a flexible and convenient solution to manage the many departments in the system without affecting the management of customers and the various sales processes. I started working with monday and slowly I was drawn in and built a step and another step for the business until we introduced all the work processes. With the help of working with monday I canceled licenses for 7 different systems and we saved tens of thousands of dollars a year not only because of the systems I stopped using but because nothing fell through the cracks anymore.
March 10, 2023

Worth every bucks

Miyuru Ramanayake | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It helps to boost productivity and helps to manage the leads and our clients. Centralized communication helps to communicate on an effective way. Regarding the report of sales, Monday's dashboard makes the work easier with a widget like charts, and graphs it can be customized according to our needs and preferences.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
We use monday sales CRM to track patient referrals from key referral partners. We have a 30-day residential program, and we track each patient referral from military bases, and the individual contacts at each base that referred. We have another board that tracks incoming leads from google ads for our sales reps to reach out to
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use monday sales CRM to track our weekly, monthly and yearly sales. We are able to categorize our leads to determine whether or not they are hot leads in order to prioritize them amongst our sales staff. We also use monday sales CRM to track our equipment rental side of the business so we know when the equipment is due back as well as inventory so we know when we need to order more equipment. We also use it to schedule our warehouse deliveries so they know which equipment needs to be packaged up for delivery and what day it needs to be done by. I also use it to track our social media and email marketing so I know whether or not things are working or need to be changed. We also use it to track our demos so we know when our traveling salesman has availability.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We track leads and buyers within our Monday Sales CRM for both our live events and online business.
Monday allows us to:
  • Grant product access in Kajabi via Zapier connections
  • Track payments and account status
  • Update account information in Kajabi (Zapier)
  • Track and assign incoming emails from our buyer's list to the appropriate team member to ensure quality customer care
  • Monitor customer contact and flag customers who have not been contacted within a set date range
  • Track product fulfillment for various products and services within a purchased package (including start and end dates that are unique to each customer)
  • so much more...
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it as a lead tracker and to keep our team informed. We have a lot of leads that come in, and organization is critical in making sure our operation runs smoothly. It also helps to keep all parties informed because of its auto features, like the emails it sends out. We also appreciate the reminders letting us know when to follow up.
Yair Cohen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Monday.com CRM has been the best choice for a startup of our size, allowing us to efficiently manage the relationship with hundreds of organizations through our first year. As opposed to other CRM tools, the onboarding time was short, and the engagement metrics of our internal team were super high.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to track both leads and opportunities (throughout the entire lifecycle). The CRM is the first board in a series of connected boards and automations that we refer to as our "monday Ecosystem". This interoperation has allowed us be able to track a project from opportunity to close (Sales Team --> Project Team --> Partner Success Team). The CRM also connects to the invoicing board so we can pay the correct sales rep their commission; connects to the project assignments and high-level board so project team members can access contracts, budgets, and scopes unincumbered.

Prior to the CRM we were using spreadsheets, and it didn't give us the Macro level insights needed on a quarterly basis to make projections for the company that then inform my departments hiring. Having monday has paved the way to more expedited and confident decision making that can be felt throughout every level of the org.
Kari Baker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use monday to track our regular sales cycle and our renewals sales cycle. We've set up connections between these boards in monday, so that once a prospect becomes a client they are shifted into the renewal cycle. monday made this much easier to manage than our previous software and allowed us to set up the custom automations we needed regarding these pipelines. We have also incorporated our onboarding checklist details into a board to make sure that nothing falls through the cracks. We like seeing our Sales Pipeline as a Kanban board and find the multiple board views very helpful. We also keep track of all of our contacts in monday and have them categorized by multiple different searchable factors.
Ken Flickinger, Jr. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is used to track all sales opportunities and contacts. Once projects are awarded, it is used to help project incoming commission cash flow and accrued revenues. Each product line that we represent is tracked separately and contacts associated with the opportunities and/or projects are tracked as well. All new potential customers are added to the database and it is used by our marketing organization to create marketing/sale outreach campaigns.
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