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monday sales CRM

monday sales CRM

Overview

What is monday sales CRM?

monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 22 features
  • Customer data management / contact management (50)
    8.6
    86%
  • Task management (47)
    8.1
    81%
  • Pipeline visualization (47)
    7.9
    79%
  • Workflow management (50)
    7.3
    73%

Reviewer Pros & Cons

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Pricing

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Basic

$12

Cloud
per month per seat

Standard

$17

Cloud
per month per seat

Pro

$28

Cloud
per month per seat

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://monday.com/crm/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per seat
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

7.2
Avg 7.7

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

7.7
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

7.2
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

7.1
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.4
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

8
Avg 8.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

6.2
Avg 7.2

Platform

7.9
Avg 7.5
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Product Details

What is monday sales CRM?

monday sales CRM is a dedicated sales platform that enables business owners, sales teams, and RevOps to manage the entire sales cycle from pre- to post-sales — managing all customer data in one centralized place. It is used to capture leads, manage contact communication, automate manual processes, and track every deal status so that no opportunity slips through the cracks. Then, sales processes can be analyzed using real-time data in customizable dashboards.


Once a deal is won, all post-sales activities can be managed directly from monday sales CRM. This connects all company stakeholders, like finance, legal, and account managers to all relevant information, to ensure smooth billing, contracting, and onboarding.


Key CRM features available on monday sales CRM include:

- Mass emails & HTML Editor

- Shared email inboxes

- AI email generator

- Funnel chart

- Leaderboard

- Mobile CRM experience

- Deal stages


monday sales CRM integrates with most sales apps and tools to ensure work is done as efficiently as possible.

monday sales CRM Features

Sales Force Automation Features

  • Supported: Customer data management / contact management
  • Supported: Workflow management
  • Supported: Territory management
  • Supported: Opportunity management
  • Supported: Integration with email client (e.g., Outlook or Gmail)
  • Supported: Contract management
  • Supported: Interaction tracking

Marketing Automation Features

  • Supported: Lead management

CRM Project Management Features

  • Supported: Task management
  • Supported: Billing and invoicing management
  • Supported: Reporting

CRM Reporting & Analytics Features

  • Supported: Forecasting
  • Supported: Pipeline visualization
  • Supported: Customizable reports

Customization Features

  • Supported: Custom fields
  • Supported: Custom objects
  • Supported: Scripting environment
  • Supported: API for custom integration

Security Features

  • Supported: Role-based user permissions
  • Supported: Single sign-on capability

Integrations with 3rd-party Software Features

  • Supported: Marketing automation

Platform Features

  • Supported: Mobile access

monday sales CRM Screenshots

Screenshot of Sales Pipeline - Ensuring leads do not slip through the cracks.Screenshot of Sales Analytics - Used to build dashboards in real time with no development help, to gain insights into where deals stand, expected revenue, team performance, etc.Screenshot of Automations - Automates sales processes including automatic assignment of leads to reps, reminders for upcoming activities,  and notifications when a lead opens an email.Screenshot of Email Capabilities - Automatically logs sent emails, keeps track of interactions, and enables mass emails with personalized email templates.Screenshot of Activities Logging & Tracking - Displays all past and upcoming sales activities in one organized timeline.Screenshot of Post-sales Management - To help users build lasting customer relationships once the deal is done or stay on top of client projects, with collection tracking.

monday sales CRM Videos

Testimonial: Ray White
How-to video
monday sales CRM demo
Closing deals and automating the rest with monday sales CRM

monday sales CRM Competitors

monday sales CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

monday sales CRM Downloadables

Frequently Asked Questions

monday sales CRM provides control over the entire sales funnel and helps users close deals faster by automating manual work and streamlining sales activities from A-Z.

monday sales CRM starts at $10.

Pipedrive, HubSpot CRM, and Salesforce Sales Cloud are common alternatives for monday sales CRM.

Reviewers rate Single sign-on capability highest, with a score of 9.2.

The most common users of monday sales CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(134)

Attribute Ratings

Reviews

(1-25 of 60)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Customization
  • Easy to use interface/dashboard
  • Visual Sales Pipeline
  • Predicting sales, and analyzing how we're doing
  • Adding notes/updates to leads
  • Better calendar options/features
  • Mobile Experience
  • Advanced Reporting and Analytics
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Provides enormous flexibility compared to other CRM systems
  • Has a very simple and intuitive user interface
  • Allows updates to be posted via comment or email
  • User access control per record or group is a feature that's currently only available in the Enterprise version, which is out of our budget
  • Synchronization with Google contacts would be a very helpful feature
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Advanced Reporting
  • Allows us to Collaborate
  • Improves our Team Communication
  • Robustness - I don't expect it to be SalesForce of course but needs some more functionality so we can scale this as we grow
  • Need to distinguish between the three Monday products and make them act as they are designed - Example Workforce, Project Management and CRM are basically the same functionality just presented differently
Ian Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Allows us to track dates.
  • Tag other collogues to address them directly.
  • Sends notifications to us whenever we are pinged on a message.
  • Resends notifications even after a couple days it has been addressed.
  • Marks me as a viewer even though I sent the message out.
  • How it displays the entire pdf instead of just the link.
Hannah Lister | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Creating different boards for sales stages
  • Setting up automations for when an item moves to the next stage
  • The ability to tag different types of contact for reporting
  • Lots of functionality in the pro version that would be nice to have as standard
  • Ability to filter out specific boards in different views (i.e. only show 'completed' items)
  • Greater pricing flexibility regarding no. of users.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Creating timeline of communications with customers
  • effectively manage employees actions
  • Get realtime notifications of employees activities and
  • Make it easy to use for newcomers
  • Customer interactions
  • Creating new cards are sometimes little messy to understand
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Marking and sorting things by stages
  • Automation that gets rid of a lot of busywork
  • Visual cues and color coordination
  • Interconnectivity between the boards is present but not fleshed out - I'd love updates on one board to change things on another.
  • There's no "hide" feature - like, I do not want to delete this thing but also do not need to see it daily
  • Forms can add a new item but cannot update an existing item, which would be ideal - like with a drop-down to select the item in question? That would be so cool!
Marcello Arpino | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • You can manage leads that are not yet sales qualified
  • You can manage real sales opportunities with your team
  • You can analyse you efforts and results, so you can always improve productivity
  • I think that it could be more eficient on guiding the sales team to never have a deal without a task programed
  • It would be better if it had a direct connection with prospecting tools, such as Apollo.io
  • It would be interesting if it had a default board that automated the creation of a project board for services companies
Score 3 out of 10
Vetted Review
Verified User
Incentivized
  • Layout is simple
  • Easy to add / remove users
  • Board functionality allows to separate different use cases
  • Set up and implementation was very difficult, reps would not respond, I would have liked to have a customer service liaison just for me
  • Email integration is clunky and not always reliable
  • Automations need additional "when" actions
  • Automation for account vs contact level is very difficult
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • sales order
  • project engineer requests field
  • invoicing finance
  • to prepare engineer database
  • to understand work done by each employees
  • there should be like between sales order and sales order cost by default instead of doing it manually
  • it should help us to add the contract time period and send us reminders when the contract ends
  • for accounts it should add more features
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Integrates with numerous other programs, applications, software, etc.
  • Organizes data for various departments (including creating items in different departments when statuses change)
  • Automates processes
  • Provides multiple views of the customer data to effectively sort and organize for productivity
  • I love the ability to email from within the program, but it's a little bit clunky, sometimes mildly glitchy
  • It would be amazing if duplicate line items could be flagged and merged easily, but this is not currently a feature
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Tracks where an opportunity is in the pipeline with confidence for becoming a project.
  • Connects to other boards, sharing critical information quickly and removing duplication.
  • Displays visualizations of real-time data across departments and the organization.
  • I'd like to be able to create automations from twice-mirrored columns. Have some sticky work arounds that are cumbersome to build and maintain.
  • Being able to group by XYZ would save time and the several views required for all stakeholders that see into the CRM.
  • I wish the dashboard dates automatically updated themselves so that week to week I could look and see where we are in the pipeline, without having to manually adjust the dates each week.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Streamline processes.
  • Better communication.
  • More organization with customers.
  • Easier scheduling customers.
  • Easier integration with other software used.
  • Allowing other fields to populate with information already filled in.
  • Would like to see an easier Accounts Receivables board/area.
  • Unable to see e-mails when working from mobile app.
  • Would like the capability to text from desktop like you can when using mobile app.
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