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monday.com

monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Team Collaboration (2157)
    9.1
    91%
  • Task Management (2200)
    8.9
    89%
  • Workflow Automation (1914)
    8.3
    83%
  • Resource Management (1878)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$9

Cloud
per user

Standard

$12

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.4
Avg 7.4
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
monday workdocs are used to brainstorm, sync, and collaborate across teams without leaving the workspace. Communicate within the context of work by adding to a Doc — boards, and dashboard widgets.

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Team Collaboration highest, with a score of 9.1.

The most common users of monday.com are from Small Businesses (1-50 employees).

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(4691)

Attribute Ratings

Reviews

(1-25 of 2217)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At my company, we each have multiple projects to handle at one time, and all of these require collaboration. monday.com has allowed our team to prioritize our tasks both individually and as a whole. On top of that, we can subcategorize our tasks, which allows for an extensive amount of organization that was harder to come by before. It is easy to communicate directly & indirectly to the team by using monday.com to organize our projects.
  • It is so refreshing to be able to prioritize tasks and projects per person. This allows us to determine how much time is needed for a project on a daily, weekly, and monthly basis.
  • The subcategories for the tasks are amazing - I can't say enough about that.
  • Being able to leave comments on the projects so that everyone else on the team can remain on the same page is such an upside to using monday.com.
  • Maybe I have not tapped in to monday.com enough quite yet, but I truly have not come across anything that would fit in this category. I have found monday.com to be easy to use & extremely efficient.
monday.com is will suited for our company because of the organization that we can have with all of our projects. This helps us know how to delegate time & tasks, and where we might need some additional information to keep a project rolling.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com as a project management tool for our team members to stay in touch on a specific project. We all work remotely so this really helps us all stay updated on the progress of the project and collaborate together. Having all the information in one place has been a gamechanger for our organization.
  • We can all work on a document at the same time
  • We track our company OKRs
  • The visual boards give us a quick glance at information
  • It does not track time. We have to use another software solution for that task and it would be nice to have it integrated.
  • We use Salesforce for our CRM and I do not think this integrates together.
monday.com is great for us because we have several remote working teams. We really like how each member can log in and work on a project at the same time. We can edit documents together. This allows all team members to be updated on the project status at all times.
Rachel Whitman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use monday.com in our Company to track many different things, Including Sales Leads, Production, Reports and much more. monday.com has helped us streamline, and track our orders/sale leads more efficiently.
  • Very user friendly, everyone on our team agrees it is easy to use.
  • Customization options. You can really cater this to work for any company.
  • We are able to use monday.com for ALL of the departments in the company. Controlling who sees what, who is updated when. It's awesome!
  • Honestly we have not ran into anything that this software does not do well. It has been easy to use, and has more features than any other system we have tried.
We have benefitted most from monday.com by using it to track sales leads. Our desks were becoming so cluttered with notes and scattered files before we found this. Monday may not work for situations where you are needing to text/email/schedule customers etc. I am not sure if it has those capabilities?
Justin Aldrete | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com to track project development from bidding, to billing. I use the CRM, and I also use it for asset acquisition. I track PO's for equipment needs, I track job status, assign crews, and keep historical records for types of projects, revenue, and crew utilization. I did research back in college on PM software, and monday.com was who all of my research pointed to, so when it came to finding a software to assist me in my business' day t- day, its MONDAY every day!
  • customizations
  • record keeping and exporting to other programs
  • CRM tracking
  • Crew assignments
  • Customer service
  • learning assistance for usage
  • Automations (ease of implimentations)
  • price for buckets of users could be a little less.
  • stop making "upgrade" such a bright button.
Specifically this software is made to allow 1 manager to track what 3 or 4 managers normally would. Reminders are simple to set so that you can check back on whatever requires your attention allowing someone to multi task throughout their day. I have however, found that billing/ invoicing, and bidding are still going to be something that I am needing to spend particular attention to. We tried to meet with some developers within the monday.com group and it was more of a "round peg/ square hole" scenario.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com everyday in my work, as it is very helpful tool to ease my workflo0w and it helps me a lot with its diverse features and integration through the work. I use it for easier task monitoring, communicating with the team mates, tracking and keeping the all the records and monitoring deadlines, so I don't miss them.
  • increased efficiency
  • increased productivity
  • easier communication
  • notifications don't work sometimes
  • the website rarely shuts down and isn't accessible
I would definitely recommended monday.com to my friends, as it has been the best helpful platform to have everything in a single platform and have different boards with different purposes, communicating with team, introducing them with updates and keeping them to see it later for reminders. also setting the deadlines, so we don't miss any special date and everything would be on track.
Ľudovít Slemenský | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com every day. When someone gives me a task, I add it to my schedule in monday.com so I will not forget it. I also add descriptions and details for that task so I remember every important detail. It is as simple as that. My colleagues also use this because it is really helpful since we track each other progress via monday.com.
  • Track tasks and progress
  • Shared tasks
  • Planing projects
  • Communication between users
  • Add more customization (styles etc.)
  • Better communication like real-time chat, something like Microsoft Teams
  • Add reactions for Tasks
monday.com, for me is suited for everything. I learned about it at work, and i use it daily. Best use of this is in team of three or more people, but you can use it by yourself. I mostly use it for my task to do at work, because with this, I will not forget what to do including all details for that specific task. In my opinion it is the best Project Manager, I aslo use it in my free time as task planner.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a designer, I use monday.com software to optimize my work and efficiently manage projects. monday.com helps me in my daily routine. I can create and track production plans. I can store technical specifications of products and components in monday.com. Using tables in the monday.com software has been a fascinating experience for me. As someone who appreciates clear and organized information, tables have become one of my favorite tools within this software.
  • I monitor the progress of individual tasks and ensure adherence to set deadlines.
  • I effectively communicate with other team members.
  • Expanding integration options with other software tools, such as integration with CAD software for designers
For every person who works in the company with many colleagues and needs to write down all the tasks In the case of small teams using monday.com could be overly complicated and unproductive
Pavol Masaryk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Within our company, we use the monday.com solution mainly on the ticketing system for reporting malfunctions and suggestions for improving internal systems. That is, mainly as an IT ticketing system. We tested various solutions, but monday.com is exceptional in terms of ease of use, ingenious elements and excellent integration into other products.
  • Clarity and efficiency of controls.
  • Ease of integration
  • Intuitive control and setting
  • Currently, we do not register any deficiencies
The advantage of the solution from monday.com is its complete variability. If you currently need to deal with project monitoring, sales planning, or IT support, then monday.com has everything. For us, it is irreplaceable in the field of IT support - ticketing system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I am a member of a tech startup which offers unique projects that are difficult to keep track of. Our team has several levels of experience with using applications and the user friendly interface has all of employees engaging with our company's platform from day 1.
  • Friendly to non-technical folks
  • Allows for teams to interact on a workspace
  • Variety in the type of columns
  • Offering a IDE and marketplace for customization
  • The use of activity log not being able to be exported, some of our users added data to the activity log and as a result have accidentally created a data lake on the application
It is well suited for work management. It is not a good stand in for RDS or a traditional mySQL database.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As the international Programs coordinator at our university, we use monday.com to manage various programs and its aspects. We manage Erasmus application by recording the data on our boards. we also track the applications from students and monitor the deadlines, so we don't miss any opportunity and take action timely.
  • automation
  • record storing and tracking
  • deadline management
  • notification improvement - as sometimes it doesn't work
  • mobile version features - it is very confusing
  • "seen" time - would be better if I could see when the person has seen an update
monday.com is very helpful platform to have many functions and many features in a one platform and have everything in a single platform, including the data record, file storage, deadline monitoring, communication with the teammates, keeping and storing the updates, using the monday.com pulse feature to not miss anything, search feature where I can reach the required information easily. I would definitely recommend this to my friends.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com every day in my work, this is the platform that we have integrated in our work over a year now as we found it very helpful and convenient. I am working in the field of information technology, and this is the easiest way to assign tasks and collaborate with teammates, post updates and easily communicate any queries to them in live without any interruptions. the option of the automation, which sends the reminders on email, is very helpful to not overlook and miss anything, so working with monday.com has become very easy and productive.
  • management
  • automation
  • data record
  • collaboration with teammates
  • mobile interface
  • sometimes notifications don't operate
  • it would be great if I would be able to see when the person has seen the update
I would definitely recommend monday.com to my friends, because it is very helpful in my everyday work, the automations is very easy to use, you can create many columns of your preference. it is vey useful to create tasks on this platform and also create different boards with different themes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a project manager, and we utilize monday.com as a tool for project management to simplify our workflow, collaborate between team members, and monitor successful projects as well as due projects. many features that Monday has been very helpful in increasing efficiency and productivity through using them for projects.
  • Reminders through automation.
  • Data record.
  • Team collaboration.
  • Offline access.
  • Mobile interface is a bit complicated.
  • Customization limitations.
I would definitely recommend Monday.com to my friends, as this platform has significantly simplified my work. Integrating it to make my projects visually accessible in a single platform has been very helpful. Having the team members on a platform who can see the updates, records, files, etc., easily made the collaboration and communication between team members very efficient.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
we use monday.com for different purposes: to assign tasks and give the deadlines, to have an updates and to collaborate with the teammates easily and quickly. the option of the follow-ups and automation notifications gives us opportunity not to overlook and miss anything. it is also very good tool to monitor the tasks and projects, if they're done or not.
  • automation
  • monitoring
  • management
  • customizing columns
  • notifications sometimes don't work
  • it gets shut down occasionally
  • I would love to have an option where the boards will be linked to each other, and the information will update in sync
I would definetely reccomend monday.com to a freind as it is easier to have all of your to-dos and tasks in one space, it has very intuitive design and integrated AI tool is so helpful, however it still needs improvement. it helps our work-flow and helps us monitor the tasks and see of how many tasks are assigned to a person, so we can distribute them fairly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
monday.com has improved our work flow! During these years that we have been using monday.com, our workflow, organization and internal communication has improved significantly, not only because of the appearance of the boards, but it has meant that we all internally require using this platform to do our work daily.

Likewise, the big problem that monday.com solves is organization and time. These factors are important when having a Marketing Agency or an Audiovisual Production Company where every minute and every task counts; Having a tool that visually organizes all the work and what each person does in a work environment of this style is of great help. Also using it on various devices as an application or website helps a lot to adapt to each user who requires it.
  • Visual representation of organization and time
  • Share documentation in an organized manner
  • Work performance monitoring
  • AI implementation for dashboards
  • Google Calendar integration and sync
  • greater capacity to upload multimedia content
It is a great organizational tool for work systems that require constant monitoring of the order and timing of each task. A clear example would be its use for marketing purposes, software development, multimedia editing, editorial, photography, audiovisual production, digital animation and/or any digital employment that requires a similar system.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Project management, task flow / work-flow management and time tracking as well as a Key Performance matrix with a scorecard for each team member to record their own scores for performance management.
  • Simple and easy to use
  • Excellent support and how to video's and articles
  • Integration with Google is great
  • Ease of reporting and tracking - Export to Excel
  • Mobile app also easy to use and quick to update
  • Ensuring I have set up a Private board vs public board is not clear - it would be useful to have an additional alert when creating a board as I work with sensitive information. It will eventually be used in a team based environment but while I test the boards, they needs to be private.
  • Time tracking is clumsy, could be easier to record
monday.com has very clear default views that are easy to follow, simple to update and amend. Automations are really easy to set up, but you need a good idea of what you want to do and the order it needs to be done in. The options available on Automations are improving all the time.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
monday.com is very useful as it's a tool to be organized with my work, control the deadlines, control the tasks, cooperate with teammates and see the updates very quickly, also monitor if the person seen the update that you made for them. Being able to have different boards gives me an opportunity to have very organized work tasks or any date that I need to have on the platform. it is very useful to have every record of the communication of the email, the monday.com pulse tool is very useful and innovative.
  • deadline control
  • clients control and organized by months
  • different boards that gives an opportunity to have organized workspace
  • data management
  • record maintanence
  • sometimes it stops working
  • sometimes the person you tag isn't notified
  • it's interface is a bit complex and could be confusing for begginers
it is very helpful and useful tool to organize every your task in this platform. it is very appropriate for the businesses that deals with clients and needs every information in front of their eyes, for example it's good to control what stage are their clients, whether they paid the amounts or not, what time did they become the clients and etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Monday helps me manage and track my clients. I primarily use Monday to keep a historical record of optimizations and changes made for my clients. I also keep tabs on the time spent on each client so, this allows me to prioritize better. I'm also collaborating with different teams and love that I can communicate via email or by tagging others in a conversation.
  • Task Management
  • Flexible Communication
  • Ease of Use
  • Adaptable
  • AI Built Automation
  • Additional Subitem for the Subitem
  • Auto Update for Pinned Notes
Monday is well suited for project management. I have used Jira and Basecamp in the past and they are either too complicated or lack features. Monday fits right in the middle on ease of use. I enjoy being able to create boards and different tables; however, I would like to see reporting to be like Jira.
Score 9 out of 10
Vetted Review
Verified User
We use monday.com to track KPIs and OKRs. The business problem that was a big pain point for us was improving our operating productivity and gaining more tangible customer insights during our customer discovery process. monday.coms' solutions are so intuitive and easy to use and the tools are extremely comprehensive, allowing us to break down, track, and measure our KPIs and OKRs in a myriad of ways, to get the most robust and effective insights for our team!
  • Data granularity (drill down capabilities)
  • Very user-friendly and beautifully designed
  • Sophisticated reporting capabilities
  • Integrating with third party applications
  • The automations are clunky/hard to use and don't seem to work properly
  • Free plan is not designed for serious users
If you seeking a project management software for low-to-medium complex projects, then monday.com is for you. It is simple to use, but very powerful, and it has extremely robust tools for project planning (Gantt charts and kanban boards) and reporting. In addition, you can get very granular with the task tracking, data tracking, and performance measurement tools.

I would not use monday.com for complex-to-very complex projects, as it doesn't have the horse power. In addition, its automations and integrations are clunky to use and get working as you want them to work. Finally, I believe the pricing is poorly suited for users who want to try before they buy.
March 29, 2024

Monday Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
Day-to-day project management operations and resource management of people assigned to certain tasks and the status of that task
  • Status updates
  • Resource Management
  • Gantt charting
  • Cost is very high for small companies who utilize this software
  • "New" features haven't made up for this increased cost and seem to have minimal to no impact
Monday is a great project management tool to assign resources for tasks and convert to Gantt charts to more accurately share data and create dashboards for upper mgmt
March 13, 2024

Love Monday.com!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
To organize workload, primarily for HR
  • Organization
  • Automation
  • Easy to use
  • Some integrations unavailable
  • Access to chat help without the highest plan
It is really great for most scenarios, no matter what work you do, as each board is so customizable and easy to use. It may be more difficult to use in scenarios such as mapping planning - for example, we make signage plans and it is not suitable for that kind of work at all.
March 06, 2024

monday.com Review

Score 8 out of 10
Vetted Review
Verified User
We use monday.com as a project management/tracking tool. In general, we liked the usability and ease of use. I don't particularly use the "My work" area, I don't like the visualization and I think it lacks information. I tend to find it easier to go straight to the projects where I know I'm allocated. I miss a distinction for less complex subtasks.
  • Macro view of projects and teams.
  • Task notifications
  • Visualization filters
  • Option to customize the "my work" area
  • Calendar format view there which provides an overview of tasks and overhead
  • Information about customization possibilities
Jessica Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The use case is practically all marketing activities in our business. Business problems = too many spreadsheets, things being saved in different places, not having clear responsibility for each task required. Monday helps put it all in one place and assigns clear responsibility for each task. Another benefit of it being in one place is that it helps us to see where our resources can stretch, basically seeing how many activities will fall into one time period. This can be super helpful in setting expectations for projects.
  • Automation/integrations - Choosing from template automation or creating your own, integrate across platforms.
  • Dashboards - Different views i.e. kanban, gantt chart, tables, forms.
  • All info in one place - Add all of the necessary files for each task inside of Monday; don't need to go looking for ages in different folders on our internal system, add comments, and add assignees to each task—very content-rich way of presenting information.
  • I can't think of any, to be honest; it is a really good platform that I think we will be using for a long, long time.
For content marketers, I would 100% recommend Monday.com. Applications like Trello are OK for basic tasks, but I think Monday is superior when you're running campaigns alongside regular content plus ad-hoc tasks (or have more than one product to market). I can see it working well for different scenarios, like sales, customer service, and finance, but I can only speak for my industry.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to stay organized with the tasks that we complete on a daily basis based on everyone's role. We use automation features too and store very important information there. In my case, I use it just to keep myself organized with my tasks and to keep track of everything I do. I also like the notifications system very much.
  • Gives notifications of everything important with the ability to change those settings if necessary.
  • It is very useful to be organized with work tasks and to keep track of them.
  • It allows you to configure the cells and their information according to your needs: statuses, people, dates, files, links, etc.
  • The comments on each of the tasks and updates are super useful.
  • There's nothing I would change for now
monday.com is very well suited if you want to be organized and keep track of processes and tasks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use monday.com to process quotes and allow our account managers to see which quotes are being worked on and when they are sent off to the customer. In instances where we are able to convert a Quote into a PO, we are able to mark the quote as won and move it into our PO Log, this has enabled us to keep track of all quotes and POs we are able to process. This has helped tremendously.
  • Categorization
  • Data Entry
  • Filtering process
  • Load times
I would recommend this product based on the ability to have the board function how you wish. There are a lot of ways to set monday.com up for your organization to keep track of different data points, whether it be an Out of Office board, a quote log, PO log or even processing RMAs and credit holds. There are so many different ways to have monday.com function as a program.
February 20, 2024

I love monday.com!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com to manage nonprofit organizations that I handle for project management and nonprofit governance and development. The problems that I am able to address using monday.com are managing the overall scope and detail tasks for each project, maintaining a high-level view of progress as well as a detailed evaluation of tasks and team members who are responsible for the completion of tasks.
  • Integrations: There are several third party apps that are being connected to our monday.com project workspace which helps streamline syncing information.
  • Isolations: I manage multiple projects with varying team members. Some projects are restricted to executive management. I am able to isolate team members based on their respective responsibilities and protect confidential project information.
  • Templates: Monday.com also has simple to use CRM templates that have been extremely useful in donor management and volunteer registration.
  • I have only been using Monday.com for a few months so I do not have any feedback on improvements yet. If I do, I would be happy to provide that feedback at a later time.
monday.com has been very useful in sharing information about project status with volunteer committee members without jeopardizing the integrity of the project boards. I have not yet determined areas where the application is less appropriate. As I utilized the features more if I have feedback like that, I would be happy to share.
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