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monday.com

monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…

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Recent Reviews

monday.com Review

8 out of 10
March 06, 2024
We use monday.com as a project management/tracking tool. In general, we liked the usability and ease of use. I don't particularly use the …
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I love monday.com!

10 out of 10
February 20, 2024
Incentivized
I use monday.com to manage nonprofit organizations that I handle for project management and nonprofit governance and development. The …
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monday.com FTW

10 out of 10
February 09, 2024
Incentivized
monday.com sits perfectly in-between having a pre-built off the shelf program and building your own from scratch. It's flexible enough so …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Team Collaboration (2140)
    9.1
    91%
  • Task Management (2182)
    8.9
    89%
  • Workflow Automation (1896)
    8.3
    83%
  • Resource Management (1861)
    8.1
    81%

Reviewer Pros & Cons

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Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$9

Cloud
per user

Standard

$12

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.9
Avg 7.5

Professional Services Automation

Features that support professional services organizations

7.4
Avg 7.4
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
monday workdocs are used to brainstorm, sync, and collaborate across teams without leaving the workspace. Communicate within the context of work by adding to a Doc — boards, and dashboard widgets.

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Team Collaboration highest, with a score of 9.1.

The most common users of monday.com are from Small Businesses (1-50 employees).

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(4667)

Attribute Ratings

Reviews

(51-75 of 2199)
Companies can't remove reviews or game the system. Here's why
October 10, 2023

Case of the monday.com

Score 8 out of 10
Vetted Review
Verified User
I manage customer projects and timelines using monday.com We also create visual dashboards to display progress and metrics for our business.
  • Showing timelines
  • Assigning tasks to team members
  • Integrating other platforms and documents
  • Load times appear to be slow
  • Dashboard widgets could be better
I wouldn't be able to multitask the way I need for my job without a project management software platform such as monday.com
Andrew Bird | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work with a number of clients across a wide range of sectors, predominantly working on transformation and strategic innovation programmes as well as business turnaround and M&A work. I first came across monday.com around 3 - 4 years ago and loved its intuitive approach to collaboration across multiple, often complex workstreams. In the M&A world, these are frequently sitting in somewhat siloed environments and monday.com helps me to bring the teams together in a nice, simple, engaging platform. I particularly enjoy its ease of use and the capability to bring all OKRs and KPIs into a single, simple dashboard.
  • Dashboarding
  • Management of key dependencies
  • Allocation and monitoring of key deliverables
  • Lovely configurable UI and UX makes it feel bespoke
  • I'd like to see yet more configuration options for the dashboard
  • Add a risk matrix template
  • Add "knowledge packs' - things such as go to market strategy, pricing strategy. change management, BPO, etc. to give users a fully immersive "one-stop shop"
10 all the way. In around 95% of my client engagements in the last 3 years, I have insisted they use monday.com. I think that's around 15 clients during that time period. On every single occasion, the biggest single selling point is the dashboard view and ability to manage complex programmes via a simple, easy-on-the-eye interface. Every Board member I show it to buys it. Where most clients previously had reams of PowerPoint, Gannt charts, Kanban board, etc., they now have a single intuitive interface. It simplifies the process so much and permits the executive to focus on what is really important, as opposed to managing heaps of (largely immaterial) reporting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organisation is 100 per cent WFH. we have a small intimate team that works secluded and independent hours. monday.com means that teammates and colleagues can oversee and communicate on projects that have varied workflows and unique tasks allocated to individuals. We are transparent without ongoing tasks and we provide full visibility to other staff members about current and ongoing projects and where each team member is currently at with each project, it has significantly improved internal communications and transparency within the organisation and results in meeting deadlines, reduced missed jobs and significantly improved morale with many ongoing projects that are large, complex and exhausting.
  • Transparency of tasks and completion of jobs
  • Open-ended communication
  • Visibility of objectives and outcomes
  • Improved focus on allocated roles within a project
  • Email reminders
  • Too many reminders, or 'overviews'?
I have got the whole team (who were originally very unmotivated) to use monday.com because I feel like it helps communication and contributes to a sense of togetherness when working individually on task projects. When working form home, it gives a sense of being in the office or a shared space where are ideas and abundant and easily shared.
Jim Poole MD FAAP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Monday.com is an integral part of our team approach to developing our on line service as we expand into workshops and programs. This service allows me to see what others are doing, timelines required, when others review the progress of the team, and see the overall picture in a nutshell. I also utilize it to keep other projects in one place, which is great for someone like me who is FastBraiin!
  • Keeps projects in one place
  • Allows others to see developments
  • Allows me to see what everyone else is doing and how they are progressing
  • Ease of use could be improved
  • Going to different boards of other members
Well suited in a start up and to go add on other projects within the main project.
Score 9 out of 10
Vetted Review
Verified User
Oh, there is no case. We simply use it to keep everything in one place, where information can be accessed by everyone. This makes it less confusing and it's been nicer with organization since we started to use it. I simply like it because I am ADD and dyslexic. This helps me so much! I confess, I am still learning as I go so I cannot give it 10 stars. People like me just have to concentrate a little harder and this CRM makes my life so much better!
  • helping with keeping track of last dates I checked something.
  • the boards have sub-boards that you can add additional information to
  • Can make your to-do list
  • can collaborate with everyone at the same time (real time)
  • I am still learning the board, simple, easy instructions could be broken down better.
  • could add a private journal section for a worker to be able to privately vent.
  • I have been frustrated with the "help" section.
It's suited for projects that different departments can use and still use one or two other boards as the real-time company board. I like the kaban boards and the to-do lists so I can remember online without looking for a list. I still prefer writing it down, but I have also been using this board in order to keep track of things personally, and also for others to see what projects are still in process or closed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
monday.com is our primary platform for Project Management in our company. We use the boards for a range of project types including evaluation, software implementation, Vendor Due Diligence, and existing system improvements.
  • UX/UI is visually appealing and is easy to understand
  • The experience is user focused
  • The platform continually innovates and integrates with other tools
  • Connectors into other project mgmt tools. We constantly work with vendors who don't use monday.com and, for obvious reasons, will only use their tool. We need a bridge between the two. Not just one way, update on the side, let it update something real-time on our monday.com board. MS Project and Wrike are examples.
It is perfect for the beginner in PM but also for seasoned professionals that work with project teams that are not used to PM models or software. Making it easy and user-friendly is important.
September 19, 2023

Game Changer!

Eduardo Nuñez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
monday.com is my daily activity tracker. It keeps me on the loop of the most recent updates of my team and future projects as well. We run every project here, 1:1 and also items for discussion on the agenda
  • Keep track of evert single item
  • Automations that are a game changer
  • Intercommunication between different boards
  • Customized notifications
  • Keep everything in 1 place
  • Automations are limited to updates it woud be nice to update any siingle column if needed (tags for instance)
well suited

The creation of items on more than 1 board at the same time is helpful.


less appropriate.
not all columns are automatically updated
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Organizes our quarterly goals in addition to to do lists that need to be accessible to all employees within respective departments.
  • Manages clients and where they are in the process
  • Manages hires and interview processes
  • Organizes projects
  • Allows cross departmental collaboration
  • Takes a long time to set up a page
  • No incognito to view other pages and not be recorded
Hiring employees and onboarding/maintaining clients.
September 18, 2023

Love monday.com!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The problems we tackle with monday.com are reaching goals and timelines by connecting with other departments that need creative needs such as graphic design or video from our department. We receive weekly request from each department and monday.com allows us to organize it in such a fashion that prioritizes what is requested first and highest priority
  • Organizing task
  • Communicating with requester and other team
  • Can sometimes micromanage people
  • Every comment is looked at as “viewed” maybe provide this as an option
monday.com is an effective tool allows you to collaborate with different departments, so that you can also ask her the desired outcome of high level of excellence for the entire company. monday.com’ll ask you to add statuses of each project so that everyone is on the same page.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company like every other companies was using of spread sheets for handling various tasks from each group - was harder to compile & keep live updates of different projects
monday.com addressed all these hardship & able to maintain & keep live all the updates of the projects at one place.
  • Tracking the tasks
  • Workflow
  • Project Management
  • Live updates
  • Visualization can be made better
  • Table contents looks clutter - sometimes
  • More Charts similar to MS spreadsheet needs to implement
For us, monday.com is exclusively used for Project Management with multi functional usage in Engineering, Sales, Marketing, Supply chain, Document control, areas for tracking the tasks, workflow, time keeping, project status & Very useful tool for team collaboration - Application eliminates using lot of spreadsheets by different team & E-mail notification is a plus point of the tool.
September 14, 2023

monday.com Honest Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yesterday was a breeze because I hopped onto Monday.com. It's like a super-friendly helper on the computer that makes our teamwork smooth. I visited the website and there, I sorted out who was doing what in our project. I also told the digital buddy when our tasks should be wrapped up. It's like having a smart plan on the computer that keeps us all on the same page and makes teamwork feel like a walk in the park!
  • File Organization
  • Task Tracker
  • Project Management
  • Customer/Client Relationship Management
  • Automations
  • Board Tools
  • Widgets
I've been using Monday.com for a while now, and it's been a total game-changer for project management. It's like a digital command center where you can effortlessly plan tasks, assign them, and track progress. If you're looking to simplify teamwork, give it a try – it's made my work life so much smoother!
September 13, 2023

I love monday.com

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com to plan projects, create marketing calendars and project management. We are currently rebranding, so there is a lot going on and everything needs to be set & completed in order. monday.com enables me to see what needs doing, by who and when for. You can amend timescales, link to other programmes and chat with team members as you go, so it is great for communication.
  • Project manage
  • Link to other software
  • Notifies other team members
  • Very visual with coloured tags
  • Linking the same tags on different boards
The marketing calendar is fantastic to map out social posts. If we are working on a large project, we can break it down into smaller sections and assign areas to be completed by different team members. Being able to chat & comment on work completed by our team has been very helpful.
September 13, 2023

3 Weeks in and Loving it.

Mark Carter II | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using it first in our service department. As a way to introduce it to our organization and see if it helps us improve: communication within the department, tracking completion rate and open service items. I have used other products, but after three weeks, this seems a better fit. We have purchased a monthly subscription and will continue to utilize it for the next 6 months. Currently, we log every address with an open service need, then add individual tasks with eta of completion. Each task has tags that can then be sorted by type of work to be done. Allowing us to determine if in-house service is going to be used or hiring out 3rd party subcontractors.
What has worked well for us is ease of use and a very low learning curve. The monthly subscription makes the entry point low enough to avoid a drawn out budget conversation.
  • Easy to create, track and share tasks
  • Turn tasks into a calendar
  • Assigning tasks to other team members
  • Easier use of automation for common groups and items
  • Possibly a column option for each item that shows the last time it has been edited/changed
We have only been using monday.com for 3 weeks, and it has been easy to switch to as a task manager. It works well for our service department as an Open Ticket tracker. It is a passive system, so it is only as useful as the person actively utilizing it and keeping it up to date.

Overall, I love the ease of use, short learning cycle, and multiple billing options. Simple is always best.
Joshua Wilson, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to create workflows for new processes, especially processes that are likely to change often.
  • Workflows for new processes
  • Boards for tracking completion of tasks
  • Assigning tasks and notifying users of tasks
  • Connect with outlook for easy notification
  • More connections with major software products
  • EDI feeds with HCM and HRIS systems
Myself and our IT manager use it to track onboarding and offboarding tasks for employees, it's great for notifying appropriate parties in a timely manner. It's less suited for the actual employees to be able to check off items, it's more for internal use.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is truly a software that adapts for all Business needs. We use it for project management, processes, time tracking, analytics and more. We invite our clients to view their boards to provide them with some transparency and setting expectations. Monday Docs is also a great tool, we use it with our clients for our meetings. We can create an agenda and take meeting notes, then we can easily turn the Action Items into Board items. We also love Monday Forms, we use them for a variety of needs from creating a ticketing service to capturing survey information. The Analytic tools make it easy to make sure the work is getting done, putting together our survey results and even pulling in data with plug-ins for overall performance. There are so many ways to use it and there are a lot of great templates too to get anyone started, plus the software is easy to use.
  • Project Management & Time Tracking
  • Forms and Documents
  • Adding the Plug-ins and working with other software t
  • Adding links to files
  • Software is easy to use and navigate
  • Slow or lags and seems to have issues but they are communicated when things happen
  • Have the ability to create Folders in Folders for different projects under the same client
  • Automation seems to fail and has to be reset even if it shows as being active still
Best Suited - Project management, processes, onboarding, HR, Time Tracking, Ticketing system, Automated work flows, Accounting, Client access, IT, Inventory, Task and follow up, and so much more you name it monday.com could be adapted for. Easy to administrate and train as well. I really can't think of any industry that this would not work for so many options and flexibility.
September 13, 2023

Love monday.com

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It’s a great way to organize your business at every level. It’s incredibly detailed. The more you use it the more you realize its capabilities. It has been a very helpful tool. We have a lot of employees and a lot of locations. We can put every detail about each employee and can always come to the place to access the information we need. Instead of using several different platforms, it’s all in one place.
  • Organize employees
  • Organize tasks
  • Track inventory
  • Filling in Fields is a little slow because you have to click and can’t just hit tab and start typing
It’s a great way to organize all of the complexities of your business in one place. Very comprehensive. If there is any confusion, I just send an email to help sort out the boards and I get a response very quickly. Our rep at monday.com is very nice and so accommodating. Always helping us find the best workflow
September 13, 2023

Monday All Day

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Strategic plan and project management
  • Track completion
  • Allows assignment of roles on specific projects to others
  • Easy dashboard
  • Cumbersome to use
  • Overwhelming to initially set up
Really ideal for project management. Unsure about the donor pipeline management portion as we also need to record donor data in a separate database.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At our organization, we use monday.com to manage our projects as well as our customer's deliverables. It is a great way to keep on track with the project timeline and saves time when managing resources and files.
  • Organizing Data and files
  • Time management
  • Creating reports
  • Creating reports
  • Spell check
monday.com can be used to organize anyone. You just need time to set it up the way that best suits your needs. Not sure if it would be good for scheduling patients in healthcare. However, clinics can use it to organize their internal needs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use monday.com as a central hub for our orders, to display order information and where an order is in our work flow, and to task employees within our company for different parts of the production process. We also use it to log commissions and completed dates on projects.
  • Organization
  • Work Flow Management
  • Task Management and Distribution
  • More customization in the user interface
monday.com has been a great tool to compliment our ticketing system, and integrates seamlessly with the backend with the use of API communication with Zapier. Within monday.com, we are also able to setup another series of automations that helps move workflow along, and decreases administration duties for our staff.
September 12, 2023

monday.com is AMAZING!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com to organize projects we receive. One of the main issues is that things would fall through the cracks because there wasn't just one platform everyone was able to use and stay connected.
  • Organize
  • Help Communication in the office
  • Keep everyone on the same page
  • Easy to update
  • Make the formula examples a little more thorough
Being able to change the status of a project and leaving comments on items.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our marketing team has many, many projects going at once. We also have sub-teams within our primary team. We use monday.com so that everyone can see what everyone else is working on at any given time, as well as to track what we've accomplished. We use monday.com for our blog's content calendar, social media calendars for two different organizations on 10+ platforms, daily task management, collaboration, and as a central hub for many important documents or brainstorm session notes.
  • Flexibility - No matter what the project or challenge, we've been able to find a way to do it in Monday.
  • Collaboration - It's so incredibly easy to collaborate with other team members.
  • Automations - The automations in monday.com help streamline processes and save us time.
  • I wish there was a way to auto-populate the date column within a group so that there's one item for every day of the month.
  • Sometimes I wish there were more color options - or that you could use custom colors.
  • I wish monday.com could directly integrate with every major social platform to eliminate the need for a service like Hootsuite or Sprout Social.
monday.com has been a fantastic tool for our in-house marketing team. I think any sort of creative or development team would find a hundred different ways to improve their processes with monday.com. I would even use monday.com to organize chores at home if I thought it would have any impact on whether or not they get done!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use monday.com to assist in our workflow. All of our projects are on there, with all steps and which department is responsible for each step. It allows us to easily keep on top of what has been done, what needs to be done, and what the upcoming schedule is. Since we started using it, our workflow has greatly improved, and our communication is much better as well. The automations that are available have taken our use of it to the next level, but we are still only scratching the surface of the capabilities.
  • Automations and Integrations are key
  • The color-coding makes things easy to see
  • The subitems allow us to add more detail to each stage.
  • I wish there was a way to delete multiple notifications at a time. Right now, you can mark all as read, but you have to delete each one individually.
  • Changes are constantly being made, like changing the font on the site, or rearranging icons, or changing the functionality of icons, or what the first loaded page is. While added functionality and added features are always nice, universal changes like the ones I mentioned affect our use because we get used to how things work and then it changes, forcing us to "relearn" things and adapt our procedures. These "unnecessary" changes should be made optional, like being able to change to the new font or continue using the old font, etc.
  • I wish there was a little more customization option on the automations, like to use if-then statements.
It's great for improving workflow and communication between different departments. It's also great for keeping track of things within a department and keeping on top of deadlines and dates. I could also see how it can be used for collaboration.
September 08, 2023

Great platform!

Jocelin McNally | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I love monday.com. It allows my team and I to have visibility of all tasks and progress regarding tasks with deadlines. I would highly recommend this platform for any company that would like to keep track of daily tasks to large projects. Works really well.
  • Keep track of what needs to be done and what is done.
  • Provides opportunity to clearly set out large projects.
  • Budget tracking
  • monday.com should let you copy boards without altering the layout.
It's well suited for project tracking, to-lists, setting out deadlines, sharing tasks with other employees.
September 08, 2023

Payroll Rocks

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Monday.com to collaborate across functions. Payroll and HR Leave team share information about important Leave of Absence changes by pay period so that we can track leaves.<br>We also use the board to track important dates in Payroll, Quarter tax filings due dates, or Year End task.<br>We also use Monday to manage Projects and collaborate on process improvements.
  • Collaborating across different functions
  • Sending reminders on due dates - Notifications are super helpful
  • Project Planning - Keeping everyone on track with task they need to complete
  • I struggle with creating a form to be completed through Monday.com board. That setup is not easy.
  • Creating new Boards can be challenging and time-consuming
  • Training others on Monday board also takes time
While Monday.com has its complexities, I still believe it's a great tool to collaborate across functional areas. I love the project planning and the robust functionality Monday.com has to offer. While I may not be 100% comfortable with all of the functionality, I'm learning and enjoying the experience.
Kostas Siamantouras | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been using monday.com for a year now. It has been a very useful platform for organizing and scheduling our work & tasks, as well as being able to share tasks for our team. A necessary tool for every business, if you ask me.
  • Organizing tasks
  • time management
  • team management
  • unable to edit unique group of tasks, without affecting the rest
Managing your daily tasks, as well as your team's tasks.

Its also a good way to see and monitor team's progress
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