Ease of use
I think Monetate is very useful for testing. No issues with the system. Clear and easy to use with support and manuals
MonetateFormerly Kibo Personalization, powered by Monetate & Certona
Overview
What is Monetate?
Monetate (formerly Kibo Personalization, powered by Monetate and Certona) is an ecommerce personalization software for consumer-facing brands. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance. Founded in 2008, Monetate…
Recent Reviews
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Pricing
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What is Monetate?
Monetate (formerly Kibo Personalization, powered by Monetate and Certona) is an ecommerce personalization software for consumer-facing brands. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance. Founded in…
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Monetate?
Monetate (formerly Kibo Personalization, powered by Monetate and Certona) is an ecommerce personalization software for consumer-facing brands. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance. Founded in 2008, Monetate services Adidas, Lufthansa, Office Depot, Reebok, Wolseley, and other companies.
Monetate is open, and designed to work across the user's marketing stack. It is real-time too, with machine learning capabilities to help deliver 1-to-1 personalization, through to testing & experimentation, and product recommendations at scale.
In October 2019 Monetate and Certona personalization technologies were acquired by Kibo Software. Kibo Personalization included capabilites from these solutions. Monetate was spun off from Kibo in October of 2022.
Monetate Features
- Supported: Testing
- Supported: Segmentation
- Supported: Machine Learning
- Supported: Data Integration
- Supported: APIs
Monetate Video
Monetate Integrations
- Google Analytics
- Adobe Analytics
- Intershop Commerce Suite
- Tealium AudienceStream now Customer Data Hub
- HCL Commerce Cloud
- SAP Commerce Cloud
- Oracle DMP
- now part of Oracle CX Marketing
- Magento Commerce Cloud (formerly Magento)
- Web Analytics Platforms
- Demandware
- Neustar Identity Data Management Platform (IDMP
- PlatformOne)
Monetate Competitors
Monetate Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English |
Frequently Asked Questions
Monetate (formerly Kibo Personalization, powered by Monetate and Certona) is an ecommerce personalization software for consumer-facing brands. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance. Founded in 2008, Monetate services Adidas, Lufthansa, Office Depot, Reebok, Wolseley, and other companies.
Adobe Target, Optimizely Web Experimentation, and HiConversion are common alternatives for Monetate.
Reviewers rate Implementation Rating highest, with a score of 9.1.
The most common users of Monetate are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(159)Attribute Ratings
- 8.2Likelihood to Renew
- 10Availability
- 10Performance
- 6.3Usability
- 8Support Rating
- 10In-Person Training
- 9.1Implementation Rating
- 7Vendor post-sale
- 8.8Monetate Testing
- 8.4Monetate Segmentation & Experience Testing
- 6.6Monetate Machine Learning Capabilities
- 8.6Monetate Analytics & Reporting
- 6.9Monetate Data Integrations
- 7.4Monetate Marketing Goals
- 8.2Monetate Ease of Use
- 7.8Monetate Customer Success
- 7.9Monetate Customer Support
Reviews
(1-25 of 103)Companies can't remove reviews or game the system. Here's why
September 05, 2023
Ease of use
- ROI - can see what variants run best and make changes
- Improvement in bounce rate.
July 11, 2023
Monetate - a great starting point
- landing page optimization leading to higher conversion
- Utilizing Monetate has enabled us to test and measure the incremental revenue achieved through our segmentation initiatives
- Increase in CVR from product recommendations
May 30, 2023
We're new users but mostly happy with it so far.
- We have seen some engagement with our local workshop enrollment but can not measure because most orders are done by PO or phone for those.
- Not enough direct conversion experiences set up yet to tell if there is a positive impact at this point but it certainly won't hurt engagement!
May 03, 2023
The most powerful platform in market
- Better conversion rate
- Increase of time spent on page
- Increase in revenue per session
April 18, 2023
Quick overview
- Incremental revenue from website personalisation
- Reduction in bounce rated
- increased conversion
- Negative: Misleading information.
- PositivE: Support with quick CMS changes.
- Negative: Frustration.
- Negative: Un-knowledgeable customer support.
March 22, 2023
Happy User!
- Bounce rate reductions
- Revenue increase per session
- Conversion improvement
March 20, 2023
Awful experience, would not recommend if you actually want to improve on your business KPIs
- No clear analysis was gained from the tests performed (as they were often created without a control) and no analysis was reported back from Monetate, so I am unable to comment.
- We don't often use the Personalization end of the tool - mostly we use it for testing.
February 28, 2023
Monetate Review
- Positive - it has increased our traffic to certain pages.
- Positive - Internal colleagues across the business love the tailored experiences.
November 22, 2022
Kibo Personalization, Powered by Monetate is a fully functional
- We have an excellent way of executing our marketing with the tools that this program offers us, this program is undoubtedly one of the protagonists to generate more business relationships.
- One of the biggest things that Monetate gives us and that supports our work is the good recommendations it gives us on the web.
- Thanks to this software I have the power to correctly customize and manage endless products and other elements in the cloud.
November 04, 2022
A platform hampered by poor technical support
- Utilizing Kibo has enabled us to test and measure the incremental revenue achieved through implementing new vendors.
- Increase in page views from product recommendations
April 06, 2022
Kibo Personalization continues to be a great product - needs some improvement for headless websites.
- We have seen a significant improvement in conversion on certain pages using Kibo Personalization.
- We have reduced our dependency on IT resources which is a substantial cost savings.
April 02, 2022
Monetate is a blast to use!
Score 8 out of 10
Vetted Review
Verified User
- Speed to market.
- Increases to conversion and revenue.
- Decreases in bounce rates.
- Better site engagement.
April 01, 2022
Powerful multivariate and personalisation tool!
- Increase in site revenue.
- Much more optimised user journey.
- Ease of rolling out huge site changes with varying increments of traffic.
April 01, 2022
Impressed so far.
- Basket value increases.
- Increase in revenue per session.
Score 8 out of 10
Vetted Review
Verified User
- We had great results with recs and also a menu test, happy to share results with our team at Kibo Personalization.
March 25, 2022
Helpful tool!
- it has helped us to increase average order value
March 23, 2022
Monetizing Monetate...
- Our ROI is about 4x
Score 9 out of 10
Vetted Review
Verified User
- Driven millions in value each year
- Enabled in depth product testing and full site refreshes
- Improvements in experience quality over time working with account team
- Education in experimentation and promoting a testing mindset
March 10, 2022
Monetate - Digital Magic Tape!
- We have run many a test which have demonstrated the financial benefit of a UX test. I cannot provide exact figures unfortunately, but we have been able to run tests that we can apply a financial value to.
- Aside from financial benefits, all of our tests run on Monetate are designed to improve site performance. Reduced bounce rates, improved take up of offers, and increased website browsing rates are all things that have had a beneficial impact on our business.
- The downside of Monetate is experiences that occasionally slow down the website. There are usually ways of developing an experience in a better way, but its important to keep this in mind.
March 09, 2022
Not All it's Cracked Up to Be
- Increase in conversion
- Increase in revenue
February 06, 2022
Great for Optimization
- Helped us easily display low stock information or delays in shipping due to supply chain issues we've experienced due to covid.
- Assisted in getting Sales messaging up on our sites quickly and easily during a challenging covid 2020.
- 8% conversion bump for some experiments.