Reliable & Trusted eCommerce Partner
We use Kibo for our eCommerce platform. The company and partner network has been excellent at supporting our needs, and our relationship …
Overview
What is Kibo eCommerce?
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo…
Recent Reviews
Popular Features
- Mobile storefront (6)8.585%
- Product catalog & listings (6)8.383%
- Product management (6)8.282%
- Branding (6)8.282%
Pricing
N/A
Unavailable
What is Kibo eCommerce?
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution. Mozu was acquired by Kibo Software from Volusion…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
29 people also want pricing
Alternatives Pricing
What is Wix?
Wix is a free, hosted website builder, designed to be user-friendly and customizable without requiring coding from the user. It is well-known for its eCommerce solution, which allows users to build an online store.
What is GoDaddy?
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
Features
Return to navigation
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Kibo eCommerce?
Kibo eCommerce is part of the company's Unified Commerce Cloud.
The Kibo eCommerce solution is a cloud-based platform described by the vendor as a feature-rich commerce technology, with an intuitive interface. Built with an API-first architecture, Kibo eCommerce offers extensibility & flexibility designed to simplify multi-site management of B2B & B2C channels & includes regular, "worry-free" platform updates. Kibo provides advanced merchandising tools, machine learning powered personalization, & content management capabilities out-of-the-box, while delivering mobile responsive sites for engaging shopping experiences.
Kibo eCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: eCommerce security
- Supported: Credit card transaction fee
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
Kibo eCommerce Screenshots
Kibo eCommerce Competitors
Kibo eCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Kibo Software offers Kibo eCommerce (formerly Mozu), designed to support retailers with online offer creation and deployment, content publishing and landing pages, and many tools and widgets out of the box with a retail-oriented ecommerce solution.
Mozu was acquired by Kibo Software from Volusion in October 2016.
Salesforce Commerce Cloud, Adobe Commerce (Magento Commerce), and BigCommerce are common alternatives for Kibo eCommerce.
Reviewers rate CMS highest, with a score of 8.7.
The most common users of Kibo eCommerce are from Mid-sized Companies (51-1,000 employees).
Comparisons
Compare with
Reviews and Ratings
(10)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users who have provided feedback on Kibo have made several recommendations based on their experiences. The most common recommendations are as follows:
- Users have praised the excellent support offered by Kibo, noting the responsiveness and helpfulness of the support team.
- Kibo's new NG website platform has received consistently great feedback and is highly recommended by users for its improved performance and functionality.
- Users appreciate the robust features of Kibo's e-commerce platform, describing it as best-in-class with desirable built-in features.
These recommendations highlight the positive aspects of Kibo, such as its strong support, enhanced website platform, and comprehensive feature set.
Attribute Ratings
Reviews
(1-6 of 6)Companies can't remove reviews or game the system. Here's why
April 23, 2022
Reliable & Trusted eCommerce Partner
Score 9 out of 10
Vetted Review
Verified User
- eCommerce
- Personalization
- Support
- Value
- Transparency
- Timeliness
- Cost
March 26, 2022
Kibo - a great start to our eCommerce journey!
Score 8 out of 10
Vetted Review
Verified User
- Detailed Business Reporting
- Strong Promotional Discount Functionality
- Easy to use Marketing Tools
- Easier to use Product Recommendation functionality
Score 9 out of 10
Vetted Review
Verified User
- Complicated Pricing structures
- Buy online Pick Up In-Store with transfer capabilities
- Customer Service
- Microservices / API Intergrations
- Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
- Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
- Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.
December 21, 2021
From Mozu to Kibo: A Build-Your-Own Adventure
- API-first architecture
- Flexibility around roll-your-own business logic
- Promotions engine handles our needs.
- OOTB integrations are plentiful.
- Documentation can be old.
- API documentation needs to include sample code, specifying required data/fields.
- Tier-1 support is slow to review tickets and can't help with technical issues.
January 09, 2019
11 Years, Still Going Strong
- Single admin tool for multiple sites is a huge plus. Eliminates much duplication of labor and a shared code base is also much simpler.
- Native responsive design in the latest version is great.
- Dynamic product categories is a big win.
- The discount engine is challenging and not nearly as robust or easy to use as the former MarketLive counterpart.
- Some of the product functionality that was native to the MarketLive platform has not translated well (or at all) to the Kibo NG version.
June 21, 2016
Run away from Mozu
Score 1 out of 10
Vetted Review
Verified User
- Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
- Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.
- Mozu is riddled with bugs. It feels like you are using beta software. Simple things just don't work. Mozu support has done a poor job of addressing these issues. We have had open bugs for over a year.
- Mozu has a very limited number of integrations. Those tools that are integrated are done very poorly. When these issues have been brought to Mozu's attention they have ignored them.
- The Mozu user interface for admin users is very poor. Even after a major redesign it is still not responsive. It is hard to see what you are doing due to poor font and color choices. Mozu is aware of these issues and refuses to fix them.
- Mozu management doesn't care about clients.
- Mozu is not SEO friendly. It does not follow SEO best practices.
- The Mozu support team is not empowered to solve problems. 99% of support requests can not be resolved on the first call.
- Mozu development is complicated and expensive. Developers will need training which Mozu charges for.
- Data migration for products is exceeding difficult. Order data can not be migrated at all.