TrustRadius Insights
Users have reported successful experiences using MUGA as a reliable and convenient tool for office meetings and communication, especially …
Starting at $5.35 per user
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What is MUGA?
MUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the…
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Pricing
Monthly ( India )
$5.35
Cloud
per user
Yearly ( India )
$57.82
Cloud
per user
Entry-level set up fee?
- $5.35 per userRequired
For the latest information on pricing, visithttps://mugavideo.com/india-buy.php
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
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Product Details
- About
- Competitors
- Tech Details
What is MUGA?
MUGA is a web-based video conferencing system built to deliver a real-time communication and collaboration experience. In an era of rapid digitization, globalization of businesses, and geographically dispersed teams, the need for dynamic online meeting solutions has been on the rise. In response to the growing demand, the vendor states they have built MUGA as an all-inclusive virtual conferencing platform for seamless communication, effective collaboration, and better remote workforce management.
MUGA Teleconference Solution – Key Features
Instant Meeting - No Download: MUGA is a web-based online video conference platform, which means there is zero need for a download. Sign in on the MUGA video conferencing website, schedule a meeting instantly, share the invite with the participants, and initiate a seamless video conference meeting.
Interactive Chat Communication: Making meetings interactive can yield better outcomes. The built-in real-time chat feature in MUGA enables every participant to be extra active, contribute with nil barriers, to enhance the value of a meeting.
Whiteboarding Tools: Whiteboards have become a symbol of meeting rooms, allowing the host to jot down key points for discussion. MUGA’s whiteboarding tools includes tools such as infinite canvas, a platform for collaboration, the ability to share files, and export content, to remove the need of a notebook for meetings.
Upload/Download Documents: Sharing of files is made simpler with the MUGA web meeting. This helps consolidate communications via one platform, reducing the need for email transactions and clutter of an inbox. As file sharing is enabled through the cloud, the user can refer to or retrieve them any time later.
Attendee List with Timestamp: A meeting comprises several agendas and priorities to be discussed. Amidst this core objective, tracking the attendees cannot consume your productive time. Right after the online conferencing, get the attendee list with a timestamp to ensure every intended participant has been a part of the entire meeting.
MUGA Screenshots
MUGA Competitors
MUGA Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | India |
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Reviews and Ratings
(3)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users have reported successful experiences using MUGA as a reliable and convenient tool for office meetings and communication, especially during the lockdown. They have found the tutorial provided by MUGA incredibly helpful in overcoming difficulties when creating whiteboards for their meetings. Compared to other web-based options like Google Meet and Zoom, users have noted that MUGA stands out with its superior security measures and ease of use. The whiteboard feature in MUGA has proven to be particularly valuable for training new interns and enhancing communication with them. Many users appreciate the reliability of MUGA and have chosen to rely on it for their conference needs. Furthermore, MUGA has significantly improved team communication and task management, leading to enhanced collaboration both internally and with clients. Users have also praised MUGA for its efficiency in creating meeting links and facilitating easy sharing with others. Most notably, MUGA has enabled seamless collaboration and communication among colleagues, even when they are located overseas.
Valuable Tool: MUGA has been deemed a valuable tool by many users, particularly during times when web-based communication software was in high demand.
Easy-to-Use Functionality: Users greatly appreciate the user-friendly interface of MUGA, which distinguishes it from other similar software options. They find it easy to learn and use, making it accessible for both experienced and new users.
Flexible and User-Friendly: MUGA is praised for its flexibility and user-friendliness as a video conference tool suitable for daily use. Its versatility, reliability, good connection, security, and ease of use make it an ideal choice for onboarding new employees within or outside the company.
Short Trial Period: Some users have expressed disappointment with the limited duration of the trial period for the web-based communication platform, feeling that it ends too quickly. They believe that a longer trial period would allow them to fully evaluate the platform's features and determine its suitability for their needs.
Disconnecting Issues: There are reports from several users about occasional disconnecting issues while using the platform. These interruptions in the connection have caused frustration among users who rely on seamless communication. They hope that these technical glitches will be resolved by the engineers to ensure a more reliable user experience.
Limited Meeting Capacity: Several users have mentioned that the restricted number of participants allowed in a meeting is a drawback. This limitation poses challenges, particularly for larger meetings or all-hands sessions where multiple team members need to collaborate simultaneously. Users suggest increasing the meeting capacity to accommodate larger teams and facilitate more inclusive virtual gatherings.
Attribute Ratings
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
December 07, 2022
MUGA is a beast!
Communication with various people in the organization that are overseas.
- Reliability
- Good connection
- Security
- Ease of use - easy set up for new employees inside the co and out
- Connectivity at times there are speed + connection issues
- Price - at times our invoice is different than expected and it is tough to reconcile
- Service - difficult to get someone on the phone for customer service needs
67.5%
6.8
65%
6.5
72.5%
7.3
46.66666666666667%
4.7
100%
10.0
N/A
N/A
N/A
N/A
- Great return. It has come in handy for our customers to use it also
- Great for new employees
- Good for last minute set-up calls with customers
No comparison. MUGA was the best solution and the best technology. It was an easy decision. The biggest challenge was getting a contract and securing ourselves as a customer to get the very first video set up and to get a call back on a few insurance/cyber security questions answered before we had our first official call.