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muse.ai

muse.ai

Overview

What is muse.ai?

muse.ai provides video hosting and streaming for businesses and individuals. Using muse.ai, users can store, share, and embed videos and video collections. It features content based search that lets users find moments of interest. Includes a lightweight video player that supports…

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Recent Reviews

TrustRadius Insights

Users have reported positive experiences with Muse.ai, praising its responsiveness and speed as a video platform. It has proven to be …
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Pricing

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What is muse.ai?

muse.ai provides video hosting and streaming for businesses and individuals. Using muse.ai, users can store, share, and embed videos and video collections. It features content based search that lets users find moments of interest. Includes a lightweight video player that supports…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://muse.ai/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Vimeo?

Vimeo is a video experience platform. They enable anyone to create high-quality video experiences to connect and bring ideas to life. They proudly serve their growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world's largest companies.

What is Vidyard?

Vidyard is an enterprise video platform built to turn viewers into customers with in-depth insights and robust integrations with different customer relationship management (CRM) and marketing automation platforms.

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Product Details

What is muse.ai?

muse.ai provides video hosting and streaming for businesses and individuals. Using muse.ai, users can store, share, and embed videos and video collections. It features content based search that lets users find moments of interest.

Includes a lightweight video player that supports adaptive streaming, subtitles, search, chapters, casting to remote devices, and call-to-action. Users can embed interactive video collections and playlists. The embeddings are responsive by default and customizable.

Its keyword-based search lets users find spoken words in a conference recording, text in lecture slides, or people in archival footage. Users can also find objects (e.g. "book"), actions (e.g. "dancing"), and even sounds (e.g. "applause"). Users can also embed the search functionality directly onto their websites.

muse.ai Features

Video Marketing Features

  • Supported: Lead generation
  • Supported: Support for advertisements
  • Supported: Video SEO

Video Security Features

  • Supported: Video access controls
  • Supported: Password protection
  • Supported: Video link sharing
  • Supported: Embed restrictions
  • Supported: Internal video
  • Supported: External video

Video Player Features

  • Supported: Player customization
  • Supported: Embedded videos
  • Supported: Video quality / Bandwidth controls
  • Supported: Mobile compatibility

Video Analytics Features

  • Supported: Per video tracking

Video Hosting, Management & Storage Features

  • Supported: On-Demand video
  • Supported: Impact of streaming on network
  • Supported: Video upload & format support
  • Supported: Video library / File management
  • Supported: Video portal
  • Supported: Video downloads
  • Supported: High definition support
  • Supported: Closed captioning / Transcription

muse.ai Video

https://muse.ai provides cost-effective video hosting and streaming for businesses and individuals. Using muse.ai you can store, share, and embed videos and video collections. One of its unique features is content based search that lets you find moments of interest. We provid...
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muse.ai Integrations

muse.ai Competitors

muse.ai Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have reported positive experiences with Muse.ai, praising its responsiveness and speed as a video platform. It has proven to be effective in showcasing their work and clients. The search and AI functionality of Muse.ai have been particularly valuable, making it easy for users to find and manage their video content. With tools for storage, editing, sharing, and labeling, Muse.ai gives users greater control over their video assets.

One notable use case of Muse.ai is hosting videos for courses on websites. Users have successfully utilized Muse.ai for this purpose, delivering high-quality videos at a low price. It has also been beneficial for businesses in terms of video marketing and product integration. By enabling quick and seamless sharing of video content, Muse.ai helps businesses reach their target audience effectively.

Muse.ai has solved specific problems for various users. For example, it provides an intuitive viewing experience for couples who want to share wedding videos with their clients. Additionally, it offers a solution for users who need to restrict access to video tutorial websites while maintaining control over the content and user privileges.

A significant advantage of using Muse.ai is the time and cost savings it offers. It streamlines the process of managing large archives of footage by providing quick search functionality. This feature has proven invaluable for a video production agency when uploading and sending footage to remote editors. Moreover, Muse.ai is considered a reliable alternative to Vimeo for streaming video services, with added support for Chromecast and Airplay on embedded videos.

Users appreciate the interactive features provided by Muse.ai, such as interactive chapters and transcripts. These features have been highly recommended by users who compare them to those used by prestigious institutions like Harvard and Berkeley. With Muse.ai, users gain greater control over the presentation of their video assets online.

Muse.ai also addresses the challenge of delivering videos exclusively to a select group of customers without compromising the viewing experience. Users have chosen to migrate their videos from YouTube to Muse.ai to avoid interruptions or ads that randomly appear at the end of videos.

Another use case for Muse.ai is the quick and efficient uploading, tagging, and embedding of large 4k files. It meets the needs of users who require high-quality video content with minimal hassle.

While some users have reported issues with customer support, including delayed responses and difficulties obtaining refunds, overall satisfaction with Muse.ai's service remains good. It has found utility in various businesses such as online coaching, online courses, tutorials, and client videos. With user-friendly performance, reliable uptime, and cost savings compared to other platforms, Muse.ai continues to be a valuable tool for managing and sharing video assets.

User-friendly Interface: Many users have praised the user-friendliness of Muse.ai's interface, with some describing it as easy to navigate and simple to use. The intuitive design and layout of the platform make it accessible for users who may not be technically advanced.

Excellent Customer Support: Numerous reviewers have expressed their satisfaction with Muse.ai's customer support, highlighting its quick response time and helpfulness. Some users even described the support provided by Muse.ai as exceptional, noting that the team goes above and beyond to assist customers.

Affordability: Several users have emphasized the affordability of Muse.ai compared to other industry leaders. They appreciate the reasonable subscription fee offered by Muse.ai, stating that there is no comparison in terms of price. This aspect makes Muse.ai an attractive option for those seeking cost-effective video hosting solutions.

Cons: Limited embedding and analytics: Some users have mentioned limitations with the embedding and analytics features of Muse.ai. While they acknowledge that the platform is continuously improving and adding more features, they feel there is room for enhancement in these areas. Concerns about acquisition impact: One user expressed concern about Muse.ai potentially being acquired by a larger company. They worry that this could have an impact on the product's development and direction. Difficulty reaching customer support: A few users have mentioned difficulties in getting a response from customer support despite reaching out multiple times. This lack of responsiveness has been frustrating for them when trying to resolve issues or seek assistance.

Reviews

(1-1 of 1)
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Misty Kearns | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use muse.ai for my video hosting needs for my online coaching business, online courses, tutorials, and client videos for two different businesses on my websites, blogs, and member-only access sites. Muse.ai is very user-friendly, fast, has had great uptime, and worked exactly as needed for my video hosting needs for my business. It also saves me a significant amount of money in comparison with other video hosting platforms I previously used.
  • user friendly
  • affordable
  • excellent uptime
  • good customer support
  • better audio transcription
  • more video player customizations
Muse.ai offers a great option for video hosting for videos for bloggers, online content creators, course creators, coaches, online marketers, or anyone needing to host videos on a secure, fast, efficient, easy to use and affordable platform. The price is super affordable compared to other video host platforms. Muse.ai offers many features and functions for video hosting including some video player customization, public, private and embedded only video options, different sharing options and auto transcription. I have not found the automatic transcription/captions to be very accurate so I still use another program for my captions and manually upload them. (Muse.ai does offer the option to add your own captions so this is not an issue for me and only takes a couple more minutes time.)
  • ease of use
  • affordability
  • multiple video options like public, private, embed only
  • video player customization for embedding
  • sharing and link options
  • great customer support
  • nearly 100% uptime
Video Marketing (3)
N/A
N/A
Lead generation
N/A
N/A
Support for advertisements
N/A
N/A
Video SEO
N/A
N/A
Video Platform Integrations
N/A
N/A
Video Security (4)
50%
5.0
Video access controls
100%
10.0
Video link sharing
100%
10.0
Internal video
N/A
N/A
External video
N/A
N/A
Video Player (4)
92.5%
9.3
Player customization
70%
7.0
Embedded videos
100%
10.0
Video quality / Bandwidth controls
100%
10.0
Mobile compatibility
100%
10.0
Video Analytics (1)
N/A
N/A
Per video tracking
N/A
N/A
Video Hosting, Management & Storage (5)
52%
5.2
On-Demand video
N/A
N/A
Impact of streaming on network
N/A
N/A
Video upload & format support
100%
10.0
Video library / File management
80%
8.0
Video portal
80%
8.0
Video Engagement
N/A
N/A
  • saves me several hundred dollars annually compared to other video platforms I previously used ($140 less annually than Vimeo, for instance)
  • saves me time in uploading and customizing my videos and grabbing the embed code
  • so far, 100% uptime - meaning my clients and customers aren't having issues accessing content
  • mobile-friendly video player, ease of use for my customers and clients who are viewing the videos
Initially, it came down to the price. Muse.ai was $60 a year vs $200 for Vimeo. (Wistia is even more). Muse.ai may not have as many bells and whistles and options as Vimeo BUT they have everything I need for video hosting for videos on my blog, for my clients and within my member website for my online courses, classes and workshops. It is very easy to upload, customize, choose your settings and grab your embed or share links for your videos on their platform. I have only had to reach out to their customer support a couple of times, but each time I received a fast and friendly response.
Adobe Premiere Pro, ActiveCampaign, WordPress, Google Workspace (formerly G Suite), Canva
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