Since 1996, SQM Group has connected
customer feedback and QA to agent performance, coaching, and recognition to
improve CX using a call center. The mySQM Customer Service QA software empowers, recognizes, and engages
agents by providing them with real-time customer feedback, quality…
Offerings
Does not haveFree Trial
Does not haveFree/Freemium Version
Does not havePremium Consulting/Integration Services
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