Skip to main content
TrustRadius
N-able N-sight RMM

N-able N-sight RMM

Overview

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

Read more

Learn from top reviewers

N-Able RMM its good

Rating: 9 out of 10
October 12, 2022
IncentivizedVetted ReviewVerified User
N-able RMM has been a core part of our MSP business since day one. It allows us quick visibility and access to our clients systems. The wall display gives us visibility of ale...
Continue reading
Matt Relouw
Professional - Information Technology
Senior Technical Specialist
Integral ICT
N-able N-sight RMM5 years of experience

SolarWinds is a solid entry level RMM

Rating: 7 out of 10
October 11, 2022
IncentivizedVetted ReviewVerified User
Mine is a small IT support business for non-profits and small businesses. We use it to inform, simplify, and standardize support for any of our clients who are ready to move p...
Continue reading
Les Klassen Hamm
Professional - Information Technology
Owner
Bitlink Technology
N-able N-sight RMM2 years of experience

Decent product. Horrible service

Rating: 1 out of 10
September 1, 2022
Vetted ReviewVerified User
Remote connection and monitoring
Continue reading
Will Singer
Executive - Engineering
Head of Development
PDmB
N-able N-sight RMM3 years of experience

N-able RMM is a low cost option

Rating: 9 out of 10
June 21, 2021
IncentivizedVetted ReviewVerified User
[N-able RMM (formerly Solarwinds RMM)] software package offers us a wide assortment of tools at our disposal while not being tied down to one PC. We are free to log in to the ...
Continue reading
Jack Bowling
Employee - Information Technology
Computer and Information Systems Manager
BCESC
N-able N-sight RMM2 years of experience

SolarWinds - what a beauty

Rating: 10 out of 10
December 16, 2019
IncentivizedVetted Review
RMM is being deployed on client sites. It allows us to consistently monitor client computers, both workstations and servers, and diffuse any looming problems before they occur...
Continue reading
Eric King
Team Lead - Information Technology
Owner
Kingsway Computer Consultants
N-able N-sight RMM2 years of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing
N-able N-sight RMM

N-able N-sight RMM

N/A
Unavailable

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

150 people also want pricing

Alternatives Pricing

LogMeIn Central by GoTo

LogMeIn Central by GoTo

$80
per month
What is LogMeIn Central by GoTo?

Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

SuperOps.ai

SuperOps.ai

$59
per month per user
What is SuperOps.ai?

SuperOps.ai is a PSA-RMM platform powered by automation and made for modern-age MSPs. It includes features like asset, policy, patch and client management. SuperOps.ai aims to build a next-gen MSP platform.The platform also helps MSPs manage their clients, projects and IT documents from a single…

Return to navigation

Product Demos

How to integrate N-able RMM, with your PSA

YouTube
Return to navigation

Features

Monitoring Tasks

Various types of monitoring

10
Avg 7.4

Management Tasks

Various tasks required to keep systems running smoothly

10
Avg 7.3
Return to navigation

Product Details

What is N-able N-sight RMM?

N-able™ RMM (formerly Solarwinds RMM) offers tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Boasting over 25,000 MSPs globally as users, N-able RMM offers platforms with a tailored experience built for business needs.

Key features include:

  • Integrated features within a single pane of glass, bringing everything into one console
  • Automation leads to scalability for even the largest or most complex clients
  • Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments
  • Remote control allows users to identify and fix any issue, with any endpoint, from anywhere, without disrupting the end user
  • Integrated service desk to create tickets, customize billing, and run an IT services business
  • Out-of-the- box reporting to prove value to clients
  • On-premises or hosted implementation for security and ease of use

Together, the patch management, AV, endpoint detection and response, integrated email protection, and web protection features in N-able RMM aim to provide robust security against modern malware and other cyberattacks. Auto-deployment also deploys security features across endpoints in bulk.

The tool also offers free download of Android® and iOS® mobile apps to manage issues from anywhere.

N-able N-sight RMM Features

Monitoring Tasks Features

  • Supported: Remote monitoring
  • Supported: Network device monitoring

Management Tasks Features

  • Supported: Patch Management
  • Supported: Policy-based automation

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard

N-able N-sight RMM Video

SolarWinds RMM: A Lightweight Desktop Management Software

N-able N-sight RMM Competitors

N-able N-sight RMM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesGerman, English, French, Italian, Spanish

N-able N-sight RMM Downloadables

Frequently Asked Questions

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

NinjaOne, Atera, and Pulseway are common alternatives for N-able N-sight RMM.

Reviewers rate Remote monitoring and Network device monitoring and Patch Management highest, with a score of 10.

The most common users of N-able N-sight RMM are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-4 of 4)

Best solution for RMM

Rating: 10 out of 10
March 15, 2019
MC
Mike Cisneros
Owner
MVC Technology Services (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
N-able N-sight RMM
5 years of experience
View profile
Use Cases and Deployment Scope
We use SolarWinds to provide IT support to our clients in a more efficient manner. We are able to provide quicker response times to take care of IT issues and offer our clients a fuller range of IT solutions at a better cost. This improved service has helped grow our client base.
Pros
  • One dashboard to monitor security, backup, systems monitoring makes it very efficient.
  • Allows us to be proactive with IT issues.
  • Reduces response times to handle IT issues.
Cons
  • Better pricing on the cost of online backup.
Likelihood to Recommend
A cost-effective solution to efficiently provide various IT services.
N-able N-sight RMM Feature Ratings
Monitoring Tasks (2)
100%
10.0
Remote monitoring
100%
10.0
Network device monitoring
100%
10.0
Management Tasks (2)
100%
10.0
Patch Management
100%
10.0
Policy-based automation
100%
10.0
Application Performance Management
N/A
N/A
Remote Access
N/A
N/A
Return on Investment
  • The cost of using SolarWinds is excellent when compared to the improved efficiency for technicians.
  • Online Backup costs are sometimes difficult to control.
Other Software Used

SolarWinds RMM is a rough start to a product that needs to evolve and streamline more quickly with the industry

Rating: 7 out of 10
Incentivized
November 13, 2019
Verified User
Engineer in Information Technology
Information Technology and Services Company, 51-200 employees
Vetted Review
Verified User
N-able N-sight RMM
4 years of experience
Use Cases and Deployment Scope
We use Solarwinds RMM for a wide range of applications, from deploying scripts to multiple machines, to managing updates and doing client inventory for future upgrades. Additionally, we provide remote access to the machines both internally, and for client use.
Pros
  • Patch management.
  • Script deployment.
  • Structured application of custom settings and rules for automation.
Cons
  • UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
  • Load times in certain menus, regardless of server specs.
  • Integration with 3rd party applications.
  • Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.
Likelihood to Recommend
Solarwinds RMM is well suited for a single large company with multiple sites. However, through my experience, I have noticed that they do cater as well to one company managing a lot of other companies. This causes specific issues that are brought up in managerial meetings to not be understood due to the nature of one company managing another, vs. one company managing many others.
N-able N-sight RMM Feature Ratings
Monitoring Tasks (2)
40%
4.0
Remote monitoring
80%
8.0
Network device monitoring
N/A
N/A
Management Tasks (2)
75%
7.5
Patch Management
60%
6.0
Policy-based automation
90%
9.0
Application Performance Management
N/A
N/A
Remote Access
N/A
N/A
Return on Investment
  • The ability to eliminate manual application of a single task needing to be deployed to 3000+ machines.
  • Time saved through testing and seeing results without interrupting the user.
  • Revenue generation through predictive and non-predictive failures initiated via automatic ticket creation.
Alternatives Considered
We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
Other Software Used

Great product overall

Rating: 10 out of 10
Incentivized
October 12, 2022
Verified User
Technician in Information Technology
Computer & Network Security Company, 51-200 employees
Vetted Review
Reseller
N-able N-sight RMM
7 years of experience
Use Cases and Deployment Scope
The product is being used by the IT department to support both in-house staff and all our customers with an IT Support contract. This allows the technicians to remotely connect to end-user machines and resolve faults in a timely manner with full visibility of the end-user. I find the product extremely efficient.
Pros
  • Remote connection is fast and robust.
  • Remote background features are excellent.
  • Lightweight product does not slow down end user machines.
Cons
  • There are some minor bugs I would like to see resolved.
  • Functionality for macOS is not as good as Windows.
  • Sometimes the installer fails for unknown reasons.
Likelihood to Recommend
The product is perfect in a managed service provider environment. Our customers are able to call the help desk technicians and have remote support within seconds which makes a huge impact on the trust and confidence our customers have with the Support team. Being able to remote into a machine without going through a process that requires end-user input is perfect
Most Important Features
  • Integration into our CRM platform
N-able N-sight RMM Feature Ratings
Monitoring Tasks (2)
100%
10.0
Remote monitoring
100%
10.0
Network device monitoring
100%
10.0
Management Tasks (2)
100%
10.0
Patch Management
100%
10.0
Policy-based automation
100%
10.0
Application Performance Management
N/A
N/A
Remote Access
N/A
N/A
Return on Investment
  • Makes the team more efficient.
  • Customer support contract pays for the software.
  • Makes our customers happy.
Alternatives Considered
  • N-able MSP Manager (formerly Solarwinds MSP Manager)
It is the same product.
Other Software Used
Support Rating
6
The Support team is usually quick to resolve but has many times been very delayed (months) in finding a resolution, unfortunately.
Usability
10

Made my life easier

Rating: 10 out of 10
Incentivized
February 08, 2019
AT
Adrian Takacs
Infrastructure Engineer
X-Net Solutions (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
N-able N-sight RMM
3 years of experience
View profile
Use Cases and Deployment Scope
Our company and business has been built around SolarWinds Remote Monitoring & Management. RMM makes it easier for us to proactively monitor our customer's servers and workstations. The take control feature helps us assist all the users with their IT problems. The automated tasks are helping us automate most of our daily\weekly tasks.
Pros
  • All other SolarWinds products are built into RMM (e.g. Take Control, Managed Antivirus, Backup) and can all be accessed from a single central dashboard.
  • The platform so far has never been down which allowed us to do our day to day job.
  • Solarwinds is always trying to improve its platform and the range of products it offers which helps companies like us.
Cons
  • The vulnerability\patch manager scans fail quite often, but lately, I have noticed an improvement.
  • The managed antivirus is quite heavy on the disk while performing a deep scan and this impacts the user.
Likelihood to Recommend
Is well suited for managed service providers like us and it is ideal to implement for customers that pay for pro active monitoring. Due to the cost, it is not suitable to be deployed on devices for customers that pay as they go and contact support only when they have an issue.
Return on Investment
  • It has greatly improved our reaction\response times and helped us fix issues a lot quicker.
  • The daily and 24x7 checks allow us to monitor all the relevant services or processes running on servers.
  • Easy to access as it is cloud-based, ideal for working from home. Great security with MFA.
Alternatives Considered
LabTech didn't offer as many tools as SW RMM at the time I was using it. LogMeIn is one of the worst tools I had to use, I got feed-up with the fact that I always had to provide a username and password to connect to a PC. TeamViewer is not quite the product SW RMM is.
Other Software Used
Return to navigation