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N-able N-sight RMM

N-able N-sight RMM

Overview

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

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Learn from top reviewers

N-Able RMM its good

Rating: 9 out of 10
October 12, 2022
IncentivizedVetted ReviewVerified User
N-able RMM has been a core part of our MSP business since day one. It allows us quick visibility and access to our clients systems. The wall display gives us visibility of ale...
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Matt Relouw
Professional - Information Technology
Senior Technical Specialist
Integral ICT
N-able N-sight RMM5 years of experience

SolarWinds is a solid entry level RMM

Rating: 7 out of 10
October 11, 2022
IncentivizedVetted ReviewVerified User
Mine is a small IT support business for non-profits and small businesses. We use it to inform, simplify, and standardize support for any of our clients who are ready to move p...
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Les Klassen Hamm
Professional - Information Technology
Owner
Bitlink Technology
N-able N-sight RMM2 years of experience

Decent product. Horrible service

Rating: 1 out of 10
September 1, 2022
Vetted ReviewVerified User
Remote connection and monitoring
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Will Singer
Executive - Engineering
Head of Development
PDmB
N-able N-sight RMM3 years of experience

N-able RMM is a low cost option

Rating: 9 out of 10
June 21, 2021
IncentivizedVetted ReviewVerified User
[N-able RMM (formerly Solarwinds RMM)] software package offers us a wide assortment of tools at our disposal while not being tied down to one PC. We are free to log in to the ...
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Jack Bowling
Employee - Information Technology
Computer and Information Systems Manager
BCESC
N-able N-sight RMM2 years of experience

SolarWinds - what a beauty

Rating: 10 out of 10
December 16, 2019
IncentivizedVetted Review
RMM is being deployed on client sites. It allows us to consistently monitor client computers, both workstations and servers, and diffuse any looming problems before they occur...
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Eric King
Team Lead - Information Technology
Owner
Kingsway Computer Consultants
N-able N-sight RMM2 years of experience
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Pricing

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N-able N-sight RMM

N-able N-sight RMM

N/A
Unavailable

What is N-able N-sight RMM?

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Product Demos

How to integrate N-able RMM, with your PSA

YouTube
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Features

Monitoring Tasks

Various types of monitoring

10
Avg 7.4

Management Tasks

Various tasks required to keep systems running smoothly

10
Avg 7.3
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Product Details

What is N-able N-sight RMM?

N-able™ RMM (formerly Solarwinds RMM) offers tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Boasting over 25,000 MSPs globally as users, N-able RMM offers platforms with a tailored experience built for business needs.

Key features include:

  • Integrated features within a single pane of glass, bringing everything into one console
  • Automation leads to scalability for even the largest or most complex clients
  • Integrated AV, patch management, web protection, backup, endpoint detection and response, and risk intelligence data security assessments
  • Remote control allows users to identify and fix any issue, with any endpoint, from anywhere, without disrupting the end user
  • Integrated service desk to create tickets, customize billing, and run an IT services business
  • Out-of-the- box reporting to prove value to clients
  • On-premises or hosted implementation for security and ease of use

Together, the patch management, AV, endpoint detection and response, integrated email protection, and web protection features in N-able RMM aim to provide robust security against modern malware and other cyberattacks. Auto-deployment also deploys security features across endpoints in bulk.

The tool also offers free download of Android® and iOS® mobile apps to manage issues from anywhere.

N-able N-sight RMM Features

Monitoring Tasks Features

  • Supported: Remote monitoring
  • Supported: Network device monitoring

Management Tasks Features

  • Supported: Patch Management
  • Supported: Policy-based automation

N-able N-sight RMM Screenshots

Screenshot of N-able RMM Dashboard

N-able N-sight RMM Video

SolarWinds RMM: A Lightweight Desktop Management Software

N-able N-sight RMM Competitors

N-able N-sight RMM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported LanguagesGerman, English, French, Italian, Spanish

N-able N-sight RMM Downloadables

Frequently Asked Questions

SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.

NinjaOne, Atera, and Pulseway are common alternatives for N-able N-sight RMM.

Reviewers rate Remote monitoring and Network device monitoring and Patch Management highest, with a score of 10.

The most common users of N-able N-sight RMM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

View all reviews
(1-5 of 26)

Made my life easier

Rating: 10 out of 10
Incentivized
February 08, 2019
AT
Adrian Takacs
Infrastructure Engineer
X-Net Solutions (Information Technology and Services, 1-10 employees)
Vetted Review
Verified User
N-able N-sight RMM
3 years of experience
View profile
Use Cases and Deployment Scope
Our company and business has been built around SolarWinds Remote Monitoring & Management. RMM makes it easier for us to proactively monitor our customer's servers and workstations. The take control feature helps us assist all the users with their IT problems. The automated tasks are helping us automate most of our daily\weekly tasks.
Pros
  • All other SolarWinds products are built into RMM (e.g. Take Control, Managed Antivirus, Backup) and can all be accessed from a single central dashboard.
  • The platform so far has never been down which allowed us to do our day to day job.
  • Solarwinds is always trying to improve its platform and the range of products it offers which helps companies like us.
Cons
  • The vulnerability\patch manager scans fail quite often, but lately, I have noticed an improvement.
  • The managed antivirus is quite heavy on the disk while performing a deep scan and this impacts the user.
Likelihood to Recommend
Is well suited for managed service providers like us and it is ideal to implement for customers that pay for pro active monitoring. Due to the cost, it is not suitable to be deployed on devices for customers that pay as they go and contact support only when they have an issue.

A Good RMM

Rating: 8 out of 10
Incentivized
March 13, 2019
SW
Stephen Widjaja
IT Consultant
Vootwerk (Computer & Network Security, 1-10 employees)
Vetted Review
Verified User
N-able N-sight RMM
4 years of experience
View profile
Use Cases and Deployment Scope
Although SolarWinds RMM provides many integrated features and add-ons, we strictly use SolarWinds RMM for managing, monitoring, and Windows patch management for our customers' servers and workstations. Custom filtering for monitoring is standard. They offer it on a month-to-month basis with a minimum number of endpoints. It is a cloud-based RMM and you will have to deploy the agents to all the endpoints you want to manage.
Pros
  • Remote Access -- you'll have a choice between Teamviewer or MSP Anywhere. Either choice is very fast to access remote devices. The remote background command line is much better than the competitors'.
  • Dashboard -- simple to view for all the managed endpoints.
  • Alerts -- it offers to customize alerts so that you can select which important criteria you'd want to receive or not.
Cons
  • Out of the box configuration -- users will have to spend a lot of effort to configure the RMM to fit their business model, as well as customization of alerting and services.
  • Reports -- The executive Summary Report and monthly report are very plain.
  • Patch management -- It's hit or miss.
Likelihood to Recommend
The product is a very solid RMM. It's a single platform for remote support, patch management, and monitoring. One feature we love is the remote command line and remote scripting to run task without having to interact with the users. The dashboard is easy to navigate and easily find informative details for the endpoint that you managed. It's very easy to view all the inventory of the endpoints.

SolarWinds MSP ON FIRE!

Rating: 9 out of 10
December 24, 2019
MM
Marco Medde
Technical Sales Engineer
Questar (Internet, 1-10 employees)
Vetted Review
Reseller
N-able N-sight RMM
2 years of experience
Use Cases and Deployment Scope
We use N-Central for our environment, managing workstations and servers, printers, switches, and network appliances. We use SolarWinds RMM for the whole organization and for conducting webinars for our customers (RMM).
Pros
  • Daily checks and automatic activities.
  • Remote control using the Take Control Engine.
Cons
  • Remote control for Mobiles.
  • Accurate exclusions for some specific programs in patch management.
Likelihood to Recommend
SolarWinds is suited to:
Patch Management -- Yes.
Take Control and Remote background -- Yes.
Maintenance mode -- Yes.

Solarwinds RMM

Rating: 9 out of 10
Incentivized
December 10, 2018
Verified User
Professional in Information Technology
Information Technology and Services Company, 1-10 employees
Vetted Review
Verified User
N-able N-sight RMM
1 year of experience
Use Cases and Deployment Scope
The tool used for monthly managed services - securing and updated remote workstations.
Pros
  • Windows updates - reduce the hassle of end users doing the updates.
  • 3rd party updates (java,adobe, etc) - work very well and help keep things secure.
  • Remote management - excellent remote control of workstations and no UAC issues.
Cons
  • Would like the option for a remote access only option (similar to the AV only option).
  • 3rd party logo integration is not working.
Likelihood to Recommend
Any IT service company wanting to manage and monitor remote PCs would love this software.

Great product and very simple to use for SMB's and large organizations

Rating: 9 out of 10
Incentivized
August 08, 2019
Verified User
Manager in Information Technology
Information Technology and Services Company, 1-10 employees
Vetted Review
Reseller
N-able N-sight RMM
7 years of experience
Use Cases and Deployment Scope
SolarWinds is used for most aspects of our MSP support requirements. We use it for everything from simple automation tasks for small client sites to complex server monitoring and scripting. It's a vital part of our day to day remote support tasks, site audits and monitoring. It monitors websites, integrates into our help desk software and supports most well know device brands on the market.
Pros
  • The remote desktop control feature is extremely good and doesn't interfere with the existing installation of mainstream products. This means that we create a remote screen session at the same time as a 3rd party support tech who's using another product.
  • Scripting and automation tasks are essential to our business. The ability for this solution to handle these well and also allow complex customization is very handy. There's constantly updated scripts and self-healing services added as well as community-created ones.
  • The mobile app is well developed and allows our techs to perform a wide range of troubleshooting processes while on the road. We can remote control a server, reboot, start/stop services and a heap more.
  • 2 Factor/Multifactor support is vital. SolarWinds RMM fully supports MFA on both the browser login and mobile apps. With the access it provides to sensitive client data, it's surprising how many competitors don't offer MFA support for their RMM product.
Cons
  • There's a few issues when new versions are released. We try to keep to the main releases and service packs.
  • Alerting via email or ticket creation can be excessive when using the defaults. This can require a lot of customisation for new sites that have older equipment. Alerts regarding irrelevant events are pretty excessive sometimes.
  • We find the web interface slow at times. There may be other factors causing this though.
  • Remote desktop access can sometimes appear to stay active on the customer's end, even after we've disconnected.
  • However, the tech support from SolarWinds is very quick to address this sort of issue.
Likelihood to Recommend
SolarWinds Remote Monitoring & Management is particularly good for supporting small SMB's with very old equipment. It's also quite scalable where required. Self-healing and in-depth scripted automated tasks are very well supported and integrated. It's probably not the best solution for very small businesses or clients due to the overhead in maintenance and management for such a small site.
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