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N-able Take Control

N-able Take Control

Overview

What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work…

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Recent Reviews

TrustRadius Insights

Performance on low-end machines: Some users have found the performance of the software to be lacking when used on low-end machines, …
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Amazing Product

10 out of 10
November 26, 2019
Incentivized
We use it internally to support our internal machines, as well as our customers' machines. It is so quick and easy to log onto a machine …
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Popular Features

View all 14 features
  • Screen sharing (12)
    8.7
    87%
  • Over-the-Internet remote session (12)
    8.6
    86%
  • File transfer (13)
    8.5
    85%
  • Remote management of servers & workstations (12)
    8.5
    85%
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Pricing

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Take Control

$19

Cloud
per month

Take Control Plus

$45

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.n-able.com/products/take…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

Getting Started with N-able Take Control Plus: Surveys - Demo

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

8.2
Avg 8.2
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Product Details

What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app.

With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.

Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home

N-able Take Control Competitors

N-able Take Control Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

N-able Take Control starts at $19.

TeamViewer, LogMeIn Rescue by GoTo, and ConnectWise ScreenConnect are common alternatives for N-able Take Control.

Reviewers rate Initiate remote control from mobile and Session record highest, with a score of 10.

The most common users of N-able Take Control are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(41)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have provided several recommendations for Take Control based on their experiences. Firstly, many users have found Take Control to be an affordable and easy-to-use remote access tool. They appreciate its affordability and user-friendly interface. Secondly, some users suggest using Take Control in conjunction with N-Central for remote access as they believe that these two tools complement each other well and enhance the remote access capabilities. Lastly, users recommend considering Take Control as a viable alternative to Teamviewer, finding that it offers similar features and functionality while being more cost-effective. Overall, users recommend evaluating the cost, flexibility, and usability of Take Control, comparing it to competitors like LMI and Bomgar, and being prepared for a learning curve with its interface.

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