TrustRadius Insights
Users have found NapoleonCat to be a valuable tool for managing their social media engagement contests. By utilizing the software's search …
Overview
What is NapoleonCat?
NapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.
Recent Reviews
Pricing
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What is NapoleonCat?
NapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://napoleoncat.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
NapoleonCat Review & Demo: More Efficient Social Media Management?
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is NapoleonCat?
NapoleonCat is a social customer care and marketing solution. It enables agencies, marketers and business owners to:
- manage multiple social media channels
- automate customer service
- analyze marketing results
- monitor and benchmark against competitors
- collaborate within teams
- automate reporting processes.
NapoleonCat Features
Publishing Features
- Supported: Content planning and scheduling
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Instagram
- Supported: Pinterest
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
NapoleonCat Screenshots
NapoleonCat Video
➡️ Try NapoleonCat for free - https://napoleoncat.com
⬇️About NapoleonCat⬇️
NapoleonCat is a social media management tool that makes life easier for small businesses, e-commerce, agencies, and individuals all around the world. We’re a trusted Facebook Marketing Partner. Napo...
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NapoleonCat Competitors
NapoleonCat Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, Polish |
Frequently Asked Questions
NapoleonCat is a social media management solution built around features such as post publishing and engagement across social media channels, competitor monitoring, and analytics and optimization.
Reviewers rate Support Rating highest, with a score of 7.3.
The most common users of NapoleonCat are from Enterprises (1,001+ employees).
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Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
Users have found NapoleonCat to be a valuable tool for managing their social media engagement contests. By utilizing the software's search function, they are able to easily find and track posts containing specific hashtags. This feature has proven to be more effective than using the native Instagram interface, allowing users to efficiently manage their contests and engage with participants. Additionally, marketing teams have benefited from NapoleonCat's social inbox management capabilities. The software provides the necessary tools to effectively engage with customers across various social media platforms, streamlining the process of providing efficient service and enhancing overall brand reputation.
An important aspect of social media marketing is measuring the effectiveness of marketing initiatives. Customers have praised NapoleonCat for its analytics data, which allows them to track and measure the impact of their marketing campaigns on social media platforms. This valuable information helps them make data-driven decisions to optimize their strategies and ensure that their efforts are generating the desired results. Furthermore, NapoleonCat offers a convenient solution for content management on multiple social media platforms. Users can schedule and publish their content with ease, saving time and effort in managing their social media presence. Overall, these key use cases demonstrate how NapoleonCat provides an efficient and effective solution for managing social media engagement, analyzing marketing performance, and simplifying content management.
Users highly recommend using NapoleonCat for its detailed social analytics capabilities, particularly on Facebook. They find the browsing experience on the platform to be user-friendly and appreciate the ease of generating insights. Moreover, NapoleonCat stands out by offering unique additional features not found elsewhere, making it a compelling choice. Users also enjoy the interactive and engaging nature of NapoleonCat as a social management platform. Lastly, the availability of real-time professional support through chat adds an extra layer of convenience and assistance for users.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
May 30, 2021
NapoleonCat automatically handles all social media activities under one online dashboard
NapoleonCat is the suite of applications we use to conquer competitors on social media by providing our marketing team everything we need to engage customers and serve them effectively on various platforms. The analytics data from social media profiles helps the team track and measure the effectiveness of the marketing initiatives.
NapoleonCat is also being used to schedule and post content on multiple social media platforms.
NapoleonCat is also being used to schedule and post content on multiple social media platforms.
- Publishing and scheduling to social media
- In-depth analytics on social profiles
- Social inbox that consolidates messages
- I had a problem with navigating the system but I got used to it
- The tool is easy to use and works well so there is nothing much to dislike
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- Maintaining a positive brand image
- Identifying potential influencers
- Spying on competitors
It's nearly impossible to cover social media monitoring manually and that's why companies need a tool like NapoleonCat to automate all social media marketing processes and get a sneak peek into their competitors and also address a dissatisfied customer directly. Companies that use NapoleonCat definitely spend way less to reach a huge number of people.
March 13, 2021
Look Elsewhere...
Score 1 out of 10
Vetted Review
Verified User
Was looking for a tool to manage social inbox across a range of social media platforms.
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- "Free Trial" functionality will actually charge users straight away depending on the trial button clicked
- Changes to plan during a billing cycle are not refunded or credited in any way, including attempting to un-do the change. (So moving down and up again between plans, even if both actions occur within seconds of each other, results in getting charged twice...)
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- Increased cost of evaluating potential platforms, no return at all.
Use this service instead... Far more transparent and also supports modern account security features like 2-factor authentication. (Lack of 2fa puts all social profiles in NepoleonCat at increased risk of being hijacked...)
June 07, 2018
Great for multi-hashtag search
We used NapoleanCat because it offered the ability to search for two posts containing two specific hashtags to manage a user engagement contest. A feature not allowed in the native Instagram interface.
- Multi-hashtag searches
- Customer service
- Social campaign management
- Somewhat glitchy interface
- Confusing
- Explaining what different services are provided
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Social media team
70%
7.0
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17.5%
1.8
11.428571428571427%
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50%
5.0
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- Allowed us to engage users with a contest that otherwise would have been impossible or required different paramters
- Easily track the 1000 contest entrees
No other program we found allowed for multi-hashtag searching.
No
Yes
Yes, and in such a way that made it feel like they were listening to me personally, and learning from my feedback. I felt valued.