Overview
What is Neon Fundraise?
Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.
Rally Around Rallybound for Peer-to-Peer Fundraising
Rallybound, a Platform of Many Features
Rallybound is THE peer to peer fundraising solution
Pricing
What is Neon Fundraise?
Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
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Product Details
- About
- Tech Details
What is Neon Fundraise?
Neon Fundraise Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Comparisons
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Reviews and Ratings
(6)Community Insights
- Business Problems Solved
RallyBound has proven to be a valuable tool for various fundraising events and campaigns. Users have praised its effectiveness in organizing signature peer-to-peer events and creating donation pages for agencies. The platform's continuous improvements and reasonable pricing have made it a popular choice among users. However, some users have encountered issues with the platform's responsiveness on mobile devices, finding the site too small to navigate effectively. There are also concerns regarding the handling of registration fees, as they are counted as donations rather than tax-deductible payments, with no separate transaction type available. Another limitation is the on-site user interface, which is limited, requiring users to use computers and visit the regular site for most check-ins.
Merging duplicate records on RallyBound has caused problems for some users, resulting in lost registration fees. Unfortunately, customer service has been unhelpful in resolving these issues. Users have expressed a strong need for improved customer service, as RallyBound only has one person handling all customer service emails and does not allow phone calls. This lack of support during event setup has led some users to seek alternative solutions. Despite these challenges, RallyBound's professionalism, customization flexibility, and ease of use have impressed many users, who enthusiastically recommend it to others. The platform integrates seamlessly with Salesforce and Mailchimp, offers attractive design templates, and provides sufficient customization options. With a wide range of features available to both administrators and fundraising users, RallyBound simplifies the process of creating fundraising pages and facilitating donations. Its integration with Salesforce is also a key factor for organizations that process over $1 million in transactions each year.
Reviews
(1-3 of 3)Rally Around Rallybound for Peer-to-Peer Fundraising
- Reports are easy to access and easy to run.
- We like that it gives walkers latitude to customize their walker site.
- It is better than our previous service (Convio) at giving local managers access to fix errors in the system on behalf of individual walkers (e.g., wrong address or team name).
- It should be easier to find the admin sign-in.
- The reports' UI could be streamlined. I usually have to turn certain filters off that should be off by default.
- I would like to see a little more customizability of the website.
- Ability for participants to set up their own fundraising site.
- Running reports on donations and donor data gives us quality analytics on which to improve.
- Customizability to reflect our branding.
- Neon Fundraise (formerly Rallybound) has reduced the staff burden of data entry by making more available to secondary admins and users.
- Neon Fundraise (formerly Rallybound) has improved the quality of the analysis of data from our walks.
- We have been able to surpass our expectations for peer-to-peer fundraising in a year affected by the pandemic.
Rallybound, a Platform of Many Features
- Rallybound is able to have websites that are user-friendly to our participants. Our participants are able to navigate through their profiles with ease. With our participants able to easily navigate their pages, the staff is able to spend less time asking questions and instead coach their fundraising efforts.
- Rallybound is able to customize your website to your needs, for a fee of course. Rallybound is also able to customize certain reports for you if that specific report has not already been created. This is essential for my team when pulling revenue numbers or projecting future revenue/budgets.
- Rallybound's customer service is quick to respond and helps navigate issues. This is crucial when you are on-site at an event trying to solve a problem.
- Rallybound allows you to check-in individuals based off of the registration on their website. Their check-in is so simple and easy to use.
- Rallybound usually has a website glitch once a month that our team has to address. An example of this is that our fundraising numbers are sometimes being skewed or pages are deleted from the website. Rallybound fixes these issues quickly, but they should not occur in the first place.
- Rallybound should update their email platform. We used to send coaching emails about fundraising from their system, but we now use Pardot because the templates are more appealing and easier to navigate.
- Rallybound needs to ensure that their sales team and their web team are on the same page at all times. Sometimes our organization is told we are able to do certain things, but then find out it is not possible when it is further discussed. This wastes time on all fronts.
- Rallybound allows automatic emails to be sent to those who reach certain fundraising levels, registrations, donations, etc. This saves staff time from having to report, send emails, and answer questions.
- Rallybound takes a lot of time from our digital team when it comes to asking for updates. The sales team says certain objectives are possible when in reality they are not, wasting our digital team's time.
- Rallybound saves time on reporting and check-in on event sites. Rallybound lets you pull information quickly for updates on site.
Rallybound is THE peer to peer fundraising solution
- Integration with Salesforce is exactly what we were looking for.
- Easy to make fundraising pages.
- Easy for us to communicate with our team captains and fundraisers.
- Communication around new features and updates could be better.
- Ticketed event pages could have more custom options.
- The time we have saved because RB exports directly into Salesforce is huge.
- We have exponentially less users call with questions about creating their pages.