TrustRadius Insights
RallyBound has proven to be a valuable tool for various fundraising events and campaigns. Users have praised its effectiveness in …
Overview
What is Neon Fundraise?
Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.
Recent Reviews
Pricing
N/A
Unavailable
What is Neon Fundraise?
Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Neon CRM?
Neon CRM is a constituent management platform designed for nonprofits and membership associations. Its relationship-focused system offers a comprehensive view of supporters and members, enabling more engagement and revenue. It can be used to manage fundraising campaigns, events, communications, and…
What is Blackbaud eTapestry?
Blackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new…
Product Details
- About
- Tech Details
What is Neon Fundraise?
Neon Fundraise Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(6)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
RallyBound has proven to be a valuable tool for various fundraising events and campaigns. Users have praised its effectiveness in organizing signature peer-to-peer events and creating donation pages for agencies. The platform's continuous improvements and reasonable pricing have made it a popular choice among users. However, some users have encountered issues with the platform's responsiveness on mobile devices, finding the site too small to navigate effectively. There are also concerns regarding the handling of registration fees, as they are counted as donations rather than tax-deductible payments, with no separate transaction type available. Another limitation is the on-site user interface, which is limited, requiring users to use computers and visit the regular site for most check-ins.
Merging duplicate records on RallyBound has caused problems for some users, resulting in lost registration fees. Unfortunately, customer service has been unhelpful in resolving these issues. Users have expressed a strong need for improved customer service, as RallyBound only has one person handling all customer service emails and does not allow phone calls. This lack of support during event setup has led some users to seek alternative solutions. Despite these challenges, RallyBound's professionalism, customization flexibility, and ease of use have impressed many users, who enthusiastically recommend it to others. The platform integrates seamlessly with Salesforce and Mailchimp, offers attractive design templates, and provides sufficient customization options. With a wide range of features available to both administrators and fundraising users, RallyBound simplifies the process of creating fundraising pages and facilitating donations. Its integration with Salesforce is also a key factor for organizations that process over $1 million in transactions each year.
Reviews
(1-1 of 1)Companies can't remove reviews or game the system. Here's why
August 16, 2021
Rally Around Rallybound for Peer-to-Peer Fundraising
Our development department uses Neon Fundraise (formerly Rallybound) for general donations and for our walk platform. Neon Fundraise (formerly Rallybound) processes general donations that come in over our website. It has a wider role within our Walk program. Walkers can sign up and customize their own walk site within Neon Fundraise (formerly Rallybound). We also process all walk-related giving through Neon Fundraise (formerly Rallybound), including running reports. It integrates with our CRM and allows us to track new involvement.
- Reports are easy to access and easy to run.
- We like that it gives walkers latitude to customize their walker site.
- It is better than our previous service (Convio) at giving local managers access to fix errors in the system on behalf of individual walkers (e.g., wrong address or team name).
- It should be easier to find the admin sign-in.
- The reports' UI could be streamlined. I usually have to turn certain filters off that should be off by default.
- I would like to see a little more customizability of the website.
- Ability for participants to set up their own fundraising site.
- Running reports on donations and donor data gives us quality analytics on which to improve.
- Customizability to reflect our branding.
- Neon Fundraise (formerly Rallybound) has reduced the staff burden of data entry by making more available to secondary admins and users.
- Neon Fundraise (formerly Rallybound) has improved the quality of the analysis of data from our walks.
- We have been able to surpass our expectations for peer-to-peer fundraising in a year affected by the pandemic.