NeonCRM Reviews

9 Ratings
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Score 7.6 out of 100

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Lisa Steinberg | TrustRadius Reviewer
December 04, 2019

We are happy with NeonCRM!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support Rating

7
As stated before, they push you to read the manual or watch the video when what I want is a human being to walk/talk me through it. Like I said, maybe I am old school but that's how I learn. It's been a challenge.
Read Lisa Steinberg's full review
Anonymous | TrustRadius Reviewer
March 04, 2020

NeonCRM for nonprofits

Score 6 out of 10
Vetted Review
Verified User
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Support Rating

7
Honestly, I've not used support for NeonCRM except to read through help topics. Those have been decently helpful. But I can't speak to what other forms of support NeonCRM may offer.
Read this authenticated review

About NeonCRM

Thousands of nonprofits use Neon's nonprofit CRM to raise more, save time, and get things done. Many of the vendor's employees come from a nonprofit background, enabling the company to design Neon with the needs of nonprofits in mind.

The product is cloud-based, allowing companies to access the Neon database from anywhere, including on iPhone and Android apps.

NeonCRM Features

Has featureFundraising & Donor Management
Has featureMembership & Association Management
Has featureEvent Planning & Ticketing
Has featureMarketing & Communications
Has featureReporting & Analytics
Has featureOnline Forms & Website Integration
Has featurePeer-to-Peer Fundraising
Has featureVolunteer Management
Has featureConstituent Login Portal
Has featureMoves Management & Activities
Has featurePayment Processing
Has featureOnline Store
Has featureDocument Center
Has featureAPI & Custom Objects

NeonCRM Screenshots

NeonCRM Integrations

NeonCRM Competitors

NeonCRM Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Essentials$50per month
Impact$110per month
Empower$200per month

All plans include unlimited system users, unlimited online forms, and unlimited ticket support. Essentials is a streamlined version of Neon designed for smaller nonprofits. Premium support options are included with Empower. All pricing is based on number of constituent records in each database. For more information, see our website.

NeonCRM Customer Size Distribution

Consumers
15%
Small Businesses (1-50 employees)
55%
Mid-Size Companies (51-500 employees)
25%
Enterprises (> 500 employees)
5%

NeonCRM Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Live Chat
Visual Phone Support

NeonCRM Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:United States