NetBase Reviews

141 Ratings
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Score 8.1 out of 100

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Reviews (1-6 of 6)

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Ilan Vourman | TrustRadius Reviewer
May 19, 2015

NetBase - solid social insights platform that is improving

Score 8 out of 10
Vetted Review
Verified User
Review Source

Analytics & Insight with NetBase

9
NetBase has much improved dashboarding and filtering options which let you get a fuller and holistic picture vs competition or other topics at a glance. The ability to self code sentiment is also very helpful as well, and builds upon the strong natural language processing (NLP).
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Anonymous | TrustRadius Reviewer
May 05, 2015

NetBase All-Around Favorite

Score 10 out of 10
Vetted Review
Verified User
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Analytics & Insight with NetBase

10
NetBase has the best natural language processing and sentiment analysis than any other tool. The dashboards are flexible, data visualization is clear, and I can conduct highly effective ad hoc topic analysis. Integration with other data sources is accomplished with Excel download.
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Anonymous | TrustRadius Reviewer
May 28, 2015

NetBase, worth your time and energy

Score 8 out of 10
Vetted Review
Verified User
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Analytics & Insight with NetBase

8
Excellent product for all of the above, which is what we are using it for. Ad-hoc campaign analysis, research, and visualizations to identify opportunities.
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Feature Scorecard Summary

Boolean keyword searches (71)
7.0
Filtering out noise/spam (80)
7.0
Sentiment analysis (82)
8.0
Broad channel coverage (82)
9.0
Content planning and scheduling (21)
9.0
Audience targeting (30)
8.0
Content optimization (25)
8.0
Workflow management (23)
9.0
Automated routing and prioritization (18)
8.0
Customer interaction histories (24)
8.0
Bulk actions (24)
9.0
Lead generation (24)
9.0
Content marketing (34)
8.0
Paid media management (20)
9.0
Campaigns and promotions (27)
7.5
Twitter (74)
8.5
Facebook (65)
8.5
LinkedIn (43)
8.5
Google+ (43)
8.5
Instagram (57)
8.5
Pinterest (39)
8.0
YouTube (57)
8.5
Campaign success analytics (62)
9.0
Real-time tracking (75)
9.0
Competitor analysis (76)
8.0
Role-based user permissions & privileges (58)
9.0
Mobile access (25)
7.0

About NetBase

NetBase is a social media analytics platform that analyzes real-time and historical information on the internet. It uses proprietary Natural Language Processing along with machine learning to extract true meaning and sentiment from online conversations. Use cases include brand management, campaign tracking, crisis management, customer care, competitive intelligence, category analysis, and product innovation.

NetBase Features

Has featureReal-time Data Updates
Has featureCustomizable Dashboards
Has featureTriggered Alerts
Has feature27 Months of Historical Data
Has featureReports Automatically Emailed to You
Has featureEasy Non-boolean Topic Builder

NetBase Screenshots

NetBase Competitors

NetBase Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

NetBase Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
0%
Enterprises (> 500 employees)
100%

NetBase Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase

NetBase Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global
Supported Languages: 42 languages