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Netchex

Netchex

Overview

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

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Recent Reviews

TrustRadius Insights

Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel …
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We Love Netchex!!!

9 out of 10
October 16, 2023
Incentivized
We use Netchex daily for many different things. I especially love how all of the employee information, benefits, payroll, tax forms, etc. …
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Netchex all the way!

10 out of 10
April 29, 2023
Incentivized
Netchex is our payroll process, employee record, human resource go to for the entire company. Want to dive into your payroll expense, …
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Great product overall

9 out of 10
June 22, 2022
Incentivized
I use Netchex to run payroll for one of our newer restaurants. We also run reports to use for our benefit accounts. So far the product has …
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Reliable

10 out of 10
March 25, 2022
Our Non-profit school just started using Netchex for Payroll; it has been an easy transition for our staff and accounting department. The …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (16)
    10.0
    100%
  • Benefit plan administration (13)
    9.7
    97%
  • Pay calculation (16)
    9.7
    97%
  • Off-cycle/On-Demand payment (11)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

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What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Unavailable
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What is Oracle Fusion Cloud HCM?

Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

9
Avg 8.3
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Product Details

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform. it has seven main solution areas designed to cover the breadth and extent of modern HR management's needs. Those solutions are outlined below.

Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.

Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.

Human Resources
Self-service HR management dashboards, reporting, and analytics.

Time & Attendance
Time tracking and daily attendance tools which complement payroll.

Benefits
Its suite of benefits management and administration tools.

Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.

ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.

Netchex Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Gusto, Paylocity, and Namely are common alternatives for Netchex.

Reviewers rate Direct deposit files highest, with a score of 10.

The most common users of Netchex are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(30)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel spreadsheets provided by Netchex to be highly efficient and user-friendly. While some users have experienced longer response times when seeking help, the company has been actively working on improving their response time, which has shown positive results in recent weeks.

Netchex is commonly used as an HRIS and payroll vendor, allowing users to easily track paid time off, benefits, and traditional payroll functions. Many users have successfully resolved tax reporting issues with the help of Netchex. The platform is widely adopted across organizations for payroll and time management, simplifying the payroll process and increasing efficiency.

The ease of use of Netchex has led users to extend its functionality by adding performance management features to track employee training, time-off, and overall performance. However, there is room for improvement in terms of integration with other programs like Dealertrack to enhance communication between systems.

While some users have expressed the need for improved support from Netchex, including extended availability beyond regular business hours, many others who switched from Paychex have reported higher satisfaction levels with Netchex. They appreciate the faster response times and access to a dedicated group of people for payroll assistance.

Netchex offers a user-friendly online portal that allows employees to access their payroll information conveniently, eliminating the need for paper check stubs. The platform has greatly improved communication between companies and employees, particularly benefiting seasonal employers with multiple locations.

Overall, Netchex's all-inclusive features such as timecards, payroll management, employee file storage, reports, and performance reviews have proven highly beneficial for users across organizations. It acts as a comprehensive tool for HR and payroll needs, providing easy access to employee information, benefits, deductions, and streamlining onboarding processes.

Responsive Customer Service: Several users have praised the A+ customer service team at Netchex for their high level of responsiveness and availability. Customers appreciate that the team is always ready and available to assist them, indicating a commitment to providing prompt support.

Smooth Integration: Many users have appreciated the quick integration process of the Netchex product. They found that the implementation was smooth and efficient, suggesting that it was seamlessly integrated into their existing systems without any major issues.

User-Friendly Interface: The user interface of Netchex has been widely praised by reviewers. Users find it to be user-friendly with a modern and visually appealing design. This indicates that the product offers an intuitive and easy-to-navigate interface, making it convenient for both users and account managers.

Cons:

  1. Outdated and buggy open enrollment process: Several users have expressed frustration with the outdated and buggy open enrollment process for benefits management, suggesting that it needs to be updated for a smoother user experience.
  2. Need for improvement in scheduling feature: Some users feel that the scheduling feature still needs improvement, indicating that there are certain functionalities or options missing that would enhance their ability to effectively manage employee schedules.
  3. Lack of robustness in employee search filter option: Users have found the employee search filter option on the main employee page to be lacking in robustness, suggesting that its functionality should be improved to provide more accurate and efficient search results.

Attribute Ratings

Reviews

(1-24 of 24)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER.

ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.
Sheryl Kirchner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As a small business, Netchex is the perfect fit for us! As a restaurant, they could be more up to date with state to state overtime rate calculations. It is not the typical minimum wage rate, therefore, not the typical 1.5 overtime rate calculation. Otherwise, we have been very happy with the customer service regarding those issues. It is a very good product and they are always trying to find ways to improve it.
Score 10 out of 10
Vetted Review
Verified User
Netchex is simple to use so all levels of employees easily learn how to use. Also, we are a small company, and it would be easy for them to ignore us, but they really listen to the feedback when they release new features.
September 27, 2022

Convenient and Easy to Use!

Emily Simmons | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Based on my experience Netchex is well suited for compiling multiple HR functions into one location and giving more autonomy to employees. There are also many different reports that can be run that save time from manually going through and compiling, including a function to create your own reports with the information you want to be included.
Score 10 out of 10
Vetted Review
Verified User
We are a small company and do not need all the bells and whistles that some other companies need. We were paying triple with Paychex what we are paying now with Netchex and the customer service is exceptionally better! Paychex was unable to figure out how to deduct the HSA contributions from the employees and then deposit them into the employee's HSA accounts. Netchex was able to do this with NO PROBLEM! The reports that we need to be able to run are available and easier to find than with Paychex. I highly recommend using Netchex.
March 25, 2022

Reliable

Score 10 out of 10
Vetted Review
Verified User
I just started using Netchex and couldn't be happier. It is easy to use and the NetLearn is so beneficial. Once our GL accounts are set up we will be able to upload directly to Quickbooks. Another benefit is, our staff can go online and see their PTO without having to ask HR.
Score 9 out of 10
Vetted Review
Verified User
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
John Riley, SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I think for a small to midsize company Netchex does a great job keeping up with the big players in the industry and I would for sure recommend them as they have always done a great job for us. They are a great partner when it comes to processing payroll and staying current.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I would recommend this system based on ease of usability for both manager level and associate level users. The platform is completely mobile friendly, even from the Admin access. Processing payroll is a breeze. The NetAssist HR function is amazing! From the dashboard you can see associate birthdays, anniversaries, new hires, terminations and performance reviews due within the month at a click of a button.
November 19, 2021

Very happy with Netchex

Score 10 out of 10
Vetted Review
Verified User
Incentivized
If you have a very small company, I think Netchex might be a little more than what you would require; however, my company of 20 people use Netchex daily. Employees can view their schedule, request time off, and get their paystubs all from an app.
Mindy Yeager, PHR | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Karen Stuart, CSP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
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