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Netchex

Netchex

Overview

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

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Pricing

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What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

9.3
Avg 8.2
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Product Details

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform. it has seven main solution areas designed to cover the breadth and extent of modern HR management's needs. Those solutions are outlined below.

Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.

Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.

Human Resources
Self-service HR management dashboards, reporting, and analytics.

Time & Attendance
Time tracking and daily attendance tools which complement payroll.

Benefits
Its suite of benefits management and administration tools.

Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.

ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.

Netchex Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Gusto, Paylocity, and Namely are common alternatives for Netchex.

Reviewers rate Direct deposit files highest, with a score of 10.

The most common users of Netchex are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 18)

Its only been a short time, but already impressed!

Rating: 10 out of 10
April 11, 2022
MC
Vetted Review
Verified User
We just recently switched from Paychex to Netchex and although it's only been a couple of weeks, I am extremely satisfied with Netchex. I have asked questions and needed assistance and got it within just several minutes.....unlike with Paychex where I would wait days for a response. I like the fact that I have a group of people that can help with my payroll issues instead of just one person. Each of my employees can access their own payroll information, or I can access it for them which eliminates the need for paper check stubs. The Netchex online portal is very user-friendly.
  • Online is very user friendly for the user and the account manager
  • They were able to deduct our HSA and deposit it into our HSA accounts. Paychex could never figure that out.
Cons
  • I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
We are a small company and do not need all the bells and whistles that some other companies need. We were paying triple with Paychex what we are paying now with Netchex and the customer service is exceptionally better! Paychex was unable to figure out how to deduct the HSA contributions from the employees and then deposit them into the employee's HSA accounts. Netchex was able to do this with NO PROBLEM! The reports that we need to be able to run are available and easier to find than with Paychex. I highly recommend using Netchex.

Netchex is a great Payroll and HR product with great customer service. Excel Reports are easy to create and is very user friendly

Rating: 10 out of 10
May 31, 2022
LS
Vetted Review
Verified User
Netchex
1 year of experience
Netchex is used for Payroll Services and also has great HR support functions and the excel spreadsheets are by far the best that I have used in several years. In the first couple of cases I had at the beginning of this year, the response time took way too long to get help. The response time on one case was 2 days. In the last several weeks Netchex response time has been getting better. Other than a couple of cases Netchex has been great and I would be happy to refer to another company.
  • Very knowledgeable on subjects ask
  • Customer Service does a great job
  • Cost is very affordable
  • Reports are easy to create in PDF or Excel
Cons
  • Response Time
Netchex has great excel reports. The report I can create could not be done with our last payroll service.

Netchex is a Keeper!

Rating: 9 out of 10
November 12, 2021
SA
Vetted Review
Verified User
Netchex
1 year of experience
We are using Netchex for all of our HR & Payroll needs. 2021 is our first year using Netchex and we have found it to be user-friendly and it has helped us streamline onboarding and reporting and has improved our employee communication.
  • Onboarding
  • Payroll
Cons
  • Benefits - particularly carrier communication feeds.
  • More than 24 hours on the verification codes that employees get to activate their accounts.
  • Response time to questions and trouble tickets is sometimes slow.
Netchex is a great program for payroll and HR. Sure, it could have some improvements in some areas but I haven’t encountered a perfect program yet. This one is close though.

Great payroll solution for a small or mid-sized company! Customer Support is top-notch!

Rating: 8 out of 10
March 26, 2020
MY
Vetted Review
Verified User
Netchex
2 years of experience
We are a seasonal employer with upwards of 750 staff during the summer months in 25 different locations throughout the US. We implemented Netchex across our entire organization in 2018. Netchex has helped us better track time and attendance and provides our employees with transparency of their wages.
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Cons
  • Each summer, I upload 400+ new employees into the Netchex system. There are a few areas of the system that do not have an option to do a bulk update/change for those new staff. One of them is the time & attendance web time-clock assignment. I have to go into each individual employee file and take 3-5 clicks to get their timecard set up.
  • Netbenefits is still hard to navigate as an administrator and an employee. It doesn't have the updated look like the rest of the employee self-service dashboard. It would be great for this to be updated and to also be easier to use for the employee by offering a way for the employee to click on plan documents in the system.
I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.

Convenient and Easy to Use!

Rating: 9 out of 10
September 27, 2022
ES
Vetted Review
Verified User
Netchex helps us with many different functions like timecards, payroll, storing employee files for easy access, reports, and performance reviews. It is an easy and convenient app to use for employees and employers alike. It allows different levels of access, and the company can determine what employees get access to and how much we want to put in their hands.
  • Giving control to the company to determine how much is handed over to the employee to be accountable for.
  • Having an interface for storing and viewing employee documents such as licenses, emergency contact, correctives, and reviews outside of their physical file.
  • Providing means for employees to easily clock in and out as well as monitor their time.
Cons
  • I have noticed on the Time and Attendance Report some employees are not included despite when checking their personal accounts, the timecard does show they did clock in.
Based on my experience Netchex is well suited for compiling multiple HR functions into one location and giving more autonomy to employees. There are also many different reports that can be run that save time from manually going through and compiling, including a function to create your own reports with the information you want to be included.
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