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Netchex

Netchex

Overview

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

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Pricing

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What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

9.3
Avg 8.2
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Product Details

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform. it has seven main solution areas designed to cover the breadth and extent of modern HR management's needs. Those solutions are outlined below.

Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.

Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.

Human Resources
Self-service HR management dashboards, reporting, and analytics.

Time & Attendance
Time tracking and daily attendance tools which complement payroll.

Benefits
Its suite of benefits management and administration tools.

Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.

ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.

Netchex Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Gusto, Paylocity, and Namely are common alternatives for Netchex.

Reviewers rate Direct deposit files highest, with a score of 10.

The most common users of Netchex are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 16)

Great HRIS and Great Customer Service! You won't be disappointed!

Rating: 9 out of 10
January 12, 2022
We are currently using Netchex across our entire organization from admin to end user access for payroll and time management. When it comes to process payroll for our company Netchex makes it easy and efficient.
  • A+ Customer Service team that is always ready and available.
  • Quick integration
  • User Friendly
  • New age a cool design and lots of features to choose from.
Cons
  • Scheduling I feel still needs a little work, if you use that feature.
  • Open enrollment for benefits management is a little archaic. Needs to be updated bad and has lots of bugs.
  • Timecard system needs to be updated.
I think for a small to midsize company Netchex does a great job keeping up with the big players in the industry and I would for sure recommend them as they have always done a great job for us. They are a great partner when it comes to processing payroll and staying current.

Excellent Service focused on delivering value

Rating: 10 out of 10
October 27, 2022
DF
Vetted Review
Verified User
Netchex
3 years of experience
When we started with Netchex we just used the payroll and benefits. Because of its ease of use we have also added Performance management. It has essentially given us an on-line version of an employee file. We can track training and when it expires (which was always cumbersome), how employees are doing, time-off, and of course payroll and benefits.
  • Customer Service
  • Continually evolving the product
  • Always looking for feedback
Cons
  • If we could see the features that they have in the que just to give us an idea of long-term road map
Netchex is simple to use so all levels of employees easily learn how to use. Also, we are a small company, and it would be easy for them to ignore us, but they really listen to the feedback when they release new features.

Netchex is a great Payroll and HR product with great customer service. Excel Reports are easy to create and is very user friendly

Rating: 10 out of 10
May 31, 2022
LS
Vetted Review
Verified User
Netchex
1 year of experience
Netchex is used for Payroll Services and also has great HR support functions and the excel spreadsheets are by far the best that I have used in several years. In the first couple of cases I had at the beginning of this year, the response time took way too long to get help. The response time on one case was 2 days. In the last several weeks Netchex response time has been getting better. Other than a couple of cases Netchex has been great and I would be happy to refer to another company.
  • Very knowledgeable on subjects ask
  • Customer Service does a great job
  • Cost is very affordable
  • Reports are easy to create in PDF or Excel
Cons
  • Response Time
Netchex has great excel reports. The report I can create could not be done with our last payroll service.

Great payroll solution for a small or mid-sized company! Customer Support is top-notch!

Rating: 8 out of 10
March 26, 2020
MY
Vetted Review
Verified User
Netchex
2 years of experience
We are a seasonal employer with upwards of 750 staff during the summer months in 25 different locations throughout the US. We implemented Netchex across our entire organization in 2018. Netchex has helped us better track time and attendance and provides our employees with transparency of their wages.
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Cons
  • Each summer, I upload 400+ new employees into the Netchex system. There are a few areas of the system that do not have an option to do a bulk update/change for those new staff. One of them is the time & attendance web time-clock assignment. I have to go into each individual employee file and take 3-5 clicks to get their timecard set up.
  • Netbenefits is still hard to navigate as an administrator and an employee. It doesn't have the updated look like the rest of the employee self-service dashboard. It would be great for this to be updated and to also be easier to use for the employee by offering a way for the employee to click on plan documents in the system.
I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.

Netchex is the MVP in HRIS!

Rating: 9 out of 10
November 12, 2018
KS
Vetted Review
Verified User
Netchex
2 years of experience
We use Netchex company wide. Each employee may log in and review their demographic data, check history, W2s and more! We in the HR department use it daily for payroll, benefits, PTO accruals and all matters related to employees. Netchex is a powerful HRIS system and has been great for us!
  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Cons
  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
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