Overview
What is Netchex?
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
CONSIDERING NETCHEX - PLEASE READ
We Love Netchex!!!
Netchex is a great product for a good value!
Netchex all the way!
Excellent Service focused on delivering value
Convenient and Easy to Use!
Unhappy Netchex Support User
Great product overall
Netchex is a great Payroll and HR product with great customer service. Excel Reports are easy to create and is very user friendly
Its only been a short time, but already impressed!
Reliable
I Would Recommend Netchex to Anyone Who Wants Their Experience Managing Employees Within a Software To Be Easier!
Great HRIS and Great Customer Service! You won't be disappointed!
Netchex is a payroll game changer!
Very happy with Netchex
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (16)10.0100%
- Benefit plan administration (13)9.797%
- Pay calculation (16)9.797%
- Off-cycle/On-Demand payment (11)9.090%
Reviewer Pros & Cons
Pricing
What is Netchex?
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Oracle Fusion Cloud HCM?
Oracle Fusion Cloud HCM, or Oracle Taleo, is a cloud HCM solution with Talent Management solutions. Its talent management solution includes Recruiting, Onboarding, Learning, Career Development, Opportunity Marketplace, Performance Management, Compensation, Succession Planning, etc.
Features
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 9.7Pay calculation(16) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.1Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 9Off-cycle/On-Demand payment(11) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 9.7Benefit plan administration(13) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 10Direct deposit files(16) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 9.6Salary revision and increment management(11) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(7) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Netchex?
Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.
Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.
Human Resources
Self-service HR management dashboards, reporting, and analytics.
Time & Attendance
Time tracking and daily attendance tools which complement payroll.
Benefits
Its suite of benefits management and administration tools.
Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.
ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.
Netchex Competitors
Netchex Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(30)Community Insights
- Business Problems Solved
- Pros
- Cons
Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel spreadsheets provided by Netchex to be highly efficient and user-friendly. While some users have experienced longer response times when seeking help, the company has been actively working on improving their response time, which has shown positive results in recent weeks.
Netchex is commonly used as an HRIS and payroll vendor, allowing users to easily track paid time off, benefits, and traditional payroll functions. Many users have successfully resolved tax reporting issues with the help of Netchex. The platform is widely adopted across organizations for payroll and time management, simplifying the payroll process and increasing efficiency.
The ease of use of Netchex has led users to extend its functionality by adding performance management features to track employee training, time-off, and overall performance. However, there is room for improvement in terms of integration with other programs like Dealertrack to enhance communication between systems.
While some users have expressed the need for improved support from Netchex, including extended availability beyond regular business hours, many others who switched from Paychex have reported higher satisfaction levels with Netchex. They appreciate the faster response times and access to a dedicated group of people for payroll assistance.
Netchex offers a user-friendly online portal that allows employees to access their payroll information conveniently, eliminating the need for paper check stubs. The platform has greatly improved communication between companies and employees, particularly benefiting seasonal employers with multiple locations.
Overall, Netchex's all-inclusive features such as timecards, payroll management, employee file storage, reports, and performance reviews have proven highly beneficial for users across organizations. It acts as a comprehensive tool for HR and payroll needs, providing easy access to employee information, benefits, deductions, and streamlining onboarding processes.
Responsive Customer Service: Several users have praised the A+ customer service team at Netchex for their high level of responsiveness and availability. Customers appreciate that the team is always ready and available to assist them, indicating a commitment to providing prompt support.
Smooth Integration: Many users have appreciated the quick integration process of the Netchex product. They found that the implementation was smooth and efficient, suggesting that it was seamlessly integrated into their existing systems without any major issues.
User-Friendly Interface: The user interface of Netchex has been widely praised by reviewers. Users find it to be user-friendly with a modern and visually appealing design. This indicates that the product offers an intuitive and easy-to-navigate interface, making it convenient for both users and account managers.
Cons:
- Outdated and buggy open enrollment process: Several users have expressed frustration with the outdated and buggy open enrollment process for benefits management, suggesting that it needs to be updated for a smoother user experience.
- Need for improvement in scheduling feature: Some users feel that the scheduling feature still needs improvement, indicating that there are certain functionalities or options missing that would enhance their ability to effectively manage employee schedules.
- Lack of robustness in employee search filter option: Users have found the employee search filter option on the main employee page to be lacking in robustness, suggesting that its functionality should be improved to provide more accurate and efficient search results.
Attribute Ratings
Reviews
(1-9 of 9)Netchex is a great product for a good value!
- Reporting
- Client Support
- Ease of Payroll Input
- Health Insurance Integration
- Communication with Employees
- Employee Self-Service
- Rate History Reports
- Insurance Benefits Integrations
- Overtime Rates for Restaurant Industry
Unhappy Netchex Support User
- Simply support questions are done really well.
- Support needs to be available more times than just normal business hours.
- Tax support is basically non-existent. This seems that it should be TOP NOTCH.
- Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
- When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
Its only been a short time, but already impressed!
- Online is very user friendly for the user and the account manager
- They were able to deduct our HSA and deposit it into our HSA accounts. Paychex could never figure that out.
- I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
Reliable
- NetLearn
- Multidimensional General Ledger Accounts
- Mass Update Imports
- entering our expense accounts
- Making changes to expense accounts
I Would Recommend Netchex to Anyone Who Wants Their Experience Managing Employees Within a Software To Be Easier!
- Moves employees from various statuses seamlessly (hiring, onboarding, training, active)
- Customer Service - also willing to chat or get on a video conference to help with any questions
- Their training is very thorough and sets you up well for how to best use the product for your needs.
- The product is expensive, especially if you are a large employer with a lot of employees.
- Some of the reports can be difficult to manipulate to how you may want to use them.
- A+ Customer Service team that is always ready and available.
- Quick integration
- User Friendly
- New age a cool design and lots of features to choose from.
- Scheduling I feel still needs a little work, if you use that feature.
- Open enrollment for benefits management is a little archaic. Needs to be updated bad and has lots of bugs.
- Timecard system needs to be updated.
Netchex is a payroll game changer!
- HRIS
- Payroll and payroll reporting
- Electronic onboarding
- Mobile Friendly!
- It would be easier for multi company management if you could copy maintenance/set-up templates across companies
- Employee search filter option on main employee page could be more robust, the function is available, but you have to go to another search screen
- When giving access to associates, the link is only good for 24 hours, sometimes that is not enough time for the associate to verify their email and get logged in
Netchex - An All In One HR Option
- Payroll
- HR Solution
- Keeping time cards
- They are a little short handed right now so it can take a little while to get back to you
Great payroll solution for a small or mid-sized company! Customer Support is top-notch!
- My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
- Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
- Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
- Each summer, I upload 400+ new employees into the Netchex system. There are a few areas of the system that do not have an option to do a bulk update/change for those new staff. One of them is the time & attendance web time-clock assignment. I have to go into each individual employee file and take 3-5 clicks to get their timecard set up.
- Netbenefits is still hard to navigate as an administrator and an employee. It doesn't have the updated look like the rest of the employee self-service dashboard. It would be great for this to be updated and to also be easier to use for the employee by offering a way for the employee to click on plan documents in the system.