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Netcore Cloud

Netcore Cloud
Formerly Netcore Smartech

Overview

What is Netcore Cloud?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints. Backed by AI/ML, Netcore Cloud enables…

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Recent Reviews

TrustRadius Insights

Netcore Smartech has been widely used by users for email marketing, allowing them to effectively launch email campaigns and newsletters to …
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Pricing

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What is Netcore Cloud?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints. Backed by…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Netcore Cloud?

Netcore Cloud’s Customer Engagement & Experience platform (formerly known as Netcore Smartech) is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints.

Backed by AI/ML, Netcore Cloud enables website and mobile app brands to fuel omnichannel growth. The platform offers:

- Actionable unified customer profiles by stitching user data from both online and offline channels.
- Data analysis backed by ML that helps automate the delivery of personalized multichannel campaigns to the right user segments at the right time with real-time reporting and product analytics.
- AI-led recommendation engine for users to discover relevant products and further personalize the experience across every stage of the user journey.
- A no-code platform to add speed and agility, and to create product experiences that engage, convert and retain users.

The vendor states Netcore Cloud serves over 5000 clients spread across 18 countries, including brands like Canon, Puma, Crocs, Hamley’s, The Body Shop, Standard Chartered, Pizza Hut, Sendo, Mobile Premier League, BYJU’S, and McDonald’s who use Netcore Cloud to power their customer acquisition, engagement, and retention goals. Netcore boasts over 20 years of experience and a global presence across Asia, Europe, and the USA.

Netcore Cloud Features

  • Supported: Retention Cohorts
  • Supported: Pivots
  • Supported: Flows
  • Supported: Rich User Profile
  • Supported: Uninstall Tracking
  • Supported: Device Crossovers
  • Supported: Segmentation
  • Supported: Funnels

Netcore Cloud Screenshots

Screenshot of Build a 360 degree customer viewScreenshot of Insights to fuel customer engagement strategiesScreenshot of Create no-code product experiencesScreenshot of Trigger 1:1 product recommendationsScreenshot of Gather user data from multiple channels (both offline and online) and create actionable unified customer profiles on our Customer Data platform

Netcore Cloud Videos

Understanding Funnel Analytics - Netcore Smartech
How In-App Messaging helps

Netcore Cloud Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish
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Comparisons

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Reviews and Ratings

(9)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Netcore Smartech has been widely used by users for email marketing, allowing them to effectively launch email campaigns and newsletters to engage with their customers. Customers have praised the platform's tracking ability, as it enables them to monitor campaign performance, email opens, clicks, and conduct A/B testing. This feature provides valuable insights into the effectiveness of their email campaigns and allows for data-driven decision-making.

One key use case of Netcore Smartech is its ability to track customer behavior, including clicks, shares, and conversion rates. By understanding how customers interact with their emails and websites, users can tailor their communication strategies and improve customer engagement. The product's intuitive UI/UX has made it easier for users to navigate and utilize its features, although some training is required before fully leveraging its capabilities.

Netcore Smartech serves as an all-in-one platform, eliminating the need to log into multiple channels. This centralized solution for communication and campaign management has been highly appreciated by users. Moreover, the affordability of the product has made it accessible for both small and large firms, enabling them to leverage growth marketing strategies without straining their budgets.

Another notable use case is the seamless integration of Netcore Smartech with various social media platforms. This integration expands the reach of users' campaigns and allows them to connect with potential customers on multiple channels. Additionally, the platform's API has proven useful in managing personal data and integrating it seamlessly with the product.

Users have also successfully implemented dynamic content in email campaigns and triggered drip sequences using Netcore Smartech. These features enable personalized communication based on user behavior or specific triggers, resulting in higher engagement and conversions.

Overall, Netcore Smartech has proven to be a valuable tool for email marketing and campaign management. Its robust tracking capabilities, user-friendly interface, affordability, integration options, and support for dynamic content make it a comprehensive solution for businesses of all sizes.

Multiple Features: Users have praised the product for its wide range of features, including API integration, social media integration, campaign management, scheduling campaigns, lead management, data analytics, and Google Apps integration. Many reviewers have stated that these features are extremely helpful for the growth of their businesses.

All-in-One Platform: Reviewers appreciate the convenience of having all marketing solutions available on one platform. They find it beneficial to eliminate the need to log in to multiple dashboards. This feature has been mentioned by several users as a time-saving and efficient solution.

Cloud-Based Access: The fact that the product is cloud-based and can be accessed from anywhere at any time is highly valued by customers. Multiple reviewers have highlighted this feature as a major advantage, allowing them to manage their marketing efforts remotely and stay connected with their campaigns on the go.

Lack of Mobile App: Some users have expressed frustration over the lack of a mobile app, stating that it hampers their ability to easily access the program. They believe having a mobile app would greatly enhance convenience and flexibility.

Costly Software: Several reviewers have found the software to be expensive, which may deter potential customers. They feel that the pricing could be more competitive compared to similar products in the market.

Difficulty in Creating Campaigns: Users have reported difficulties in creating campaigns and highlight the need for proper training to efficiently utilize the program. They suggest that improved user-friendly features and clearer instructions would make campaign creation easier for all users.

Users have made several recommendations for improving the software's functionality and user experience. One common recommendation is to utilize the automated report generation tool to monitor account health. Additionally, users suggest downloading reports and interpreting them with Excel or Power BI to enhance data visualizations. Another recommendation is to reach out to customer support for quick assistance. Along with this, users highly recommend CleverTap as a top choice for personalization and customer segmentation. They also suggest comparing it with other automation tools for campaign monitoring and data analysis.

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