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NETSCOUT nGeniusONE

NETSCOUT nGeniusONE

Overview

What is NETSCOUT nGeniusONE?

NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.

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Recent Reviews

TrustRadius Insights

NetScout nGeniusONE has been widely adopted by multiple departments within companies, especially by operation teams responsible for …
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Scout the Network!!

6 out of 10
January 23, 2020
Incentivized
We currently use NetScout as a way of monitoring multiple links between branch offices within our company. The main purpose has been for …
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Complex But Useful

8 out of 10
August 23, 2019
Incentivized
We primarily use nGeniusONE for troubleshooting of issues across the network. By entering the source/destination we can get the metadata …
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Popular Features

View all 10 features
  • Network monitoring (6)
    10.0
    100%
  • Packet capture analysis (6)
    10.0
    100%
  • Alerts (6)
    8.0
    80%
  • Network capacity planning (6)
    7.0
    70%
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Pricing

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N/A
Unavailable

What is NETSCOUT nGeniusONE?

NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

nGeniusONE Service Assurance Platform Overview Demo

YouTube

nGeniusONE Service Assurance Platform Overview Demo

YouTube
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

8.7
Avg 8.2
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Product Details

What is NETSCOUT nGeniusONE?

NETSCOUT’s nGeniousONE is a network monitoring platform. NETSCOUT advertises nGeniousONE as an architecture designed to integrate with enterprise-level systems, including Oracle databases, load balancers, IBM middleware, and payment processing software, among other programs. In addition to standard monitoring features, nGeniousONE includes deep packet inspection, predictive analytics, SSL certificate monitoring, and automated workflow.

NETSCOUT nGeniusONE Video

NETSCOUT nGeniusONE Product Demo

NETSCOUT nGeniusONE Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.

Reviewers rate Automated network device discovery and Network monitoring and Packet capture analysis highest, with a score of 10.

The most common users of NETSCOUT nGeniusONE are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(12)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

NetScout nGeniusONE has been widely adopted by multiple departments within companies, especially by operation teams responsible for managing and operating infrastructures like networks and data centers. Users have found this software to be immensely helpful in monitoring service performance and supporting root cause analysis for network performance degradation and outages. With the implementation of nGeniusONE, the system has been effectively operationalized into a monitoring solution for all IT organizations within the company. It enables the baseline of applications, facilitating alerting and reporting for further investigation of issues. The deep packet inspection capabilities of nGeniusONE trace connectivity between clients, providing detailed information on packet drops and potential reasons behind them, as well as other parameters related to network functioning. This feature greatly improves network stability and generates triggers and alarms for packet drops caused by connectivity issues or link flaps. Moreover, nGeniusONE acts as a valuable monitoring tool for enterprise or large organizations by identifying network problems and potential losses through the analysis of network connectivity and stability. It is also utilized to monitor multiple links between branch offices to ensure traffic flows correctly and within an acceptable timeframe. The software provides a user-friendly graphical interface that displays easy-to-interpret traffic statistics, allowing engineers to delve deeper into packets when necessary. nGeniusONE proves particularly useful when troubleshooting network issues since it provides metadata and packet-level data, granting better visibility into network activities. Dashboards can be easily set up for quick views into the network, while utilization of baselines helps identify abnormal behavior. If further analysis is required, packet level data can be exported and sent accordingly. With its extensive use cases such as bandwidth capacity management, analysis of top talkers and applications, VoIP call analysis, SharePoint traffic analysis, NetFlow analysis at every site, and data center packet capturing, NetScout nGeniusONE is globally employed at over a thousand locations for comprehensive network traffic analysis. It is leveraged not only by the Telecom department but also by the applications departments and service desk for initial incident triage.

Reliable and Effective Solution: Multiple users have found NetScout nGeniusONE to be a reliable and effective solution for deep diving into the packet layer and identifying network and service performance issues in the protocol layer.

Long-Term Reliability: Several reviewers have mentioned that they have been using NetScout nGeniusONE as their main monitoring solution for many years, indicating its long-term reliability and effectiveness.

Easy Troubleshooting and Analysis: Many users appreciate how easy it is to troubleshoot network issues with NetScout nGeniusONE. They mention being able to capture problematic connection sessions using various filters, export pcap files for further analysis, and easily go back to history captures and logs when investigating intermittent or hard-to-capture connection issues.

Slow performance when analyzing large network captures: Several users have reported that analyzing and downloading big size network captures on NetScout nGeniusONE is slow, especially when adding more filters. This issue has been mentioned by multiple reviewers and they hope for improvement in this area as the data being analyzed continues to grow in size.

High pricing: Many reviewers have expressed their concern about the high pricing of NetScout nGeniusONE, making it difficult for smaller businesses to afford these solutions. The cost of the software in this niche market has been noted as a major drawback by several users.

Complex deployment and configuration process with poor technical support: A significant number of users have found the deployment and initial configuration process of NetScout nGeniusONE to be time-consuming and requiring a considerable amount of effort and expertise. They also mention that the technical support provided is inadequate, as solutions are not provided during initial meetings and multiple follow-ups are required.

Attribute Ratings

Reviews

(1-6 of 6)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It can be integrated with various third party tool or visibility solution like IXIA, and other NMS tool to get a detailed report about behavior of different application.
  • It gives the ability to capture the packet in real time which is very beneficial.
  • It gives a complete detailed history of past days or even months to track the overall behavior so that we can distinguish between the stable and unstable sites and can identify the mist critical site.
  • The dashboard is very user friendly and all the features are clearly visible and well organized. It shows discovery and flap links very clearly location wise so that we can troubleshoot them.
  • The deployment part and initial configuration require so much time and efforts and needs perfect expertise for the implementation purpose.
  • Technical support is poor as they do not provide solution in initial meetings. In 2-3 meetings they simply collect logs and ask time for inspection. We need to continuously follow them for the solution.
  • The costing part is very high and we can get other similar tools with a lot more features and functionalities. So this needs to addressed.
  • With every new version, lot of bugs are introduced hence it is not recommended to move on latest version.
January 23, 2020

Scout the Network!!

Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
  • The breakdown of sites is useful.
  • The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
  • Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Good NetFlow collection and analysis.
  • Complete suite of network and application analysis features in one tool.
  • Integration of network and application metrics for comprehensive performance analysis.
  • The interface is very cumbersome and not intuitive.
  • Lack of a strong and understandable API for integration with other tools.
  • High cost.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
  • I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
  • I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
  • Some time the NetScout nGeniusONE is a little slow when analyzing/downloading big size network captures, especially when I add more filters that slowness will be more obvious. I hope it can be improved a bit as the data we're analyzing now is more and more massive in size.
  • I don't have other comments on this question, everything looks good except the one I've mentioned.
April 11, 2018

Netscout Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • In this space, we wanted an end-to-end solution provided by one vendor.
  • Local support team and TAC have been instrumental in helping us provide this solution
  • Very responsive to new ideas to improve the product.
  • Better access to resources
  • Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
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