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NetScout nGeniusONE has been widely adopted by multiple departments within companies, especially by operation teams responsible for …
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What is NETSCOUT nGeniusONE?
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.
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- Network monitoring (6)10.0100%
- Packet capture analysis (6)10.0100%
- Alerts (6)8.080%
- Network capacity planning (6)7.070%
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What is NETSCOUT nGeniusONE?
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.
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What is NETSCOUT nGeniusONE?
NETSCOUT’s nGeniousONE is a network monitoring platform. NETSCOUT advertises nGeniousONE as an architecture designed to integrate with enterprise-level systems, including Oracle databases, load balancers, IBM middleware, and payment processing software, among other programs. In addition to standard monitoring features, nGeniousONE includes deep packet inspection, predictive analytics, SSL certificate monitoring, and automated workflow.
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NETSCOUT nGeniusONE Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
NETSCOUT’s nGeniousONE is a platform designed to monitor enterprise-level networks. It includes standard monitoring capabilities, as well as advanced inspection and analytics features.
Reviewers rate Automated network device discovery and Network monitoring and Packet capture analysis highest, with a score of 10.
The most common users of NETSCOUT nGeniusONE are from Enterprises (1,001+ employees).
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(12)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
NetScout nGeniusONE has been widely adopted by multiple departments within companies, especially by operation teams responsible for managing and operating infrastructures like networks and data centers. Users have found this software to be immensely helpful in monitoring service performance and supporting root cause analysis for network performance degradation and outages. With the implementation of nGeniusONE, the system has been effectively operationalized into a monitoring solution for all IT organizations within the company. It enables the baseline of applications, facilitating alerting and reporting for further investigation of issues. The deep packet inspection capabilities of nGeniusONE trace connectivity between clients, providing detailed information on packet drops and potential reasons behind them, as well as other parameters related to network functioning. This feature greatly improves network stability and generates triggers and alarms for packet drops caused by connectivity issues or link flaps. Moreover, nGeniusONE acts as a valuable monitoring tool for enterprise or large organizations by identifying network problems and potential losses through the analysis of network connectivity and stability. It is also utilized to monitor multiple links between branch offices to ensure traffic flows correctly and within an acceptable timeframe. The software provides a user-friendly graphical interface that displays easy-to-interpret traffic statistics, allowing engineers to delve deeper into packets when necessary. nGeniusONE proves particularly useful when troubleshooting network issues since it provides metadata and packet-level data, granting better visibility into network activities. Dashboards can be easily set up for quick views into the network, while utilization of baselines helps identify abnormal behavior. If further analysis is required, packet level data can be exported and sent accordingly. With its extensive use cases such as bandwidth capacity management, analysis of top talkers and applications, VoIP call analysis, SharePoint traffic analysis, NetFlow analysis at every site, and data center packet capturing, NetScout nGeniusONE is globally employed at over a thousand locations for comprehensive network traffic analysis. It is leveraged not only by the Telecom department but also by the applications departments and service desk for initial incident triage.
Reliable and Effective Solution: Multiple users have found NetScout nGeniusONE to be a reliable and effective solution for deep diving into the packet layer and identifying network and service performance issues in the protocol layer.
Long-Term Reliability: Several reviewers have mentioned that they have been using NetScout nGeniusONE as their main monitoring solution for many years, indicating its long-term reliability and effectiveness.
Easy Troubleshooting and Analysis: Many users appreciate how easy it is to troubleshoot network issues with NetScout nGeniusONE. They mention being able to capture problematic connection sessions using various filters, export pcap files for further analysis, and easily go back to history captures and logs when investigating intermittent or hard-to-capture connection issues.
Slow performance when analyzing large network captures: Several users have reported that analyzing and downloading big size network captures on NetScout nGeniusONE is slow, especially when adding more filters. This issue has been mentioned by multiple reviewers and they hope for improvement in this area as the data being analyzed continues to grow in size.
High pricing: Many reviewers have expressed their concern about the high pricing of NetScout nGeniusONE, making it difficult for smaller businesses to afford these solutions. The cost of the software in this niche market has been noted as a major drawback by several users.
Complex deployment and configuration process with poor technical support: A significant number of users have found the deployment and initial configuration process of NetScout nGeniusONE to be time-consuming and requiring a considerable amount of effort and expertise. They also mention that the technical support provided is inadequate, as solutions are not provided during initial meetings and multiple follow-ups are required.
Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
January 23, 2020
Scout the Network!!
We currently use NetScout as a way of monitoring multiple links between branch offices within our company. The main purpose has been for packet tracing. We have multiple platforms; Microsoft, Unix, Mainframe which we must ensure traffic is not only flowing correctly but within a reasonable timeframe. NetScout has given us this with a graphical interface that can display traffic statics in a way that is easy to read as well as allowing an engineer to dig into the packets even deeper.
- The graphical interface has to be the key benefit of NetScout. I am more of a packet analyzer but the interface gives the upper levels easier view into the network.
- The breakdown of sites is useful.
- The ability of the break the traffic down and go into the packet analyzer straight from the graphical interface. Saves a lot of time writing filters with just simple clicks.
- Possibly the setup. The organization of setting up the sites weren't as easy as I would have liked.
80%
8.0
- Packet tracing has been positive. The ROI comes from being able to narrow the packet down fast to determine the network issue.
- A network diagram based on packet routing would be nice.
Wireshark has been around for years and has been used primarily for packet analyzing. NetScout does this and goes above and beyond with the graphics interface analyzes and customer filtering for packet analyzes. You can go straight to the packet analyze within NetScout but you will find that to be more work, this would be like starting with Wireshark. Instead, begin with the graphical interface to narrow down the traffic, a visual effect. Then go to the packet analyzer, time saver. As for PRTG, it's a NetFlow/SNMP collector with a quick and dirty look at traffic but lacks the tools to dig into the information it provides.
August 23, 2019
Complex But Useful
We primarily use nGeniusONE for troubleshooting of issues across the network. By entering the source/destination we can get the metadata and packet level data to have good visibility into what is happening. Additionally, dashboards can be set up for quick views into the network and utilizing baselines, find out if anything is out of the norm. Packet level data can be exported and sent for analysis if necessary as well.
- Packet captures
- Metadata of Network
- Troubleshooting Issues
- Complicated UI
- Requires Training
- Complex initial configuration
71.66666666666667%
7.2
- Identify problems
- Point toward solutions
- CISO dashboards
They are different as one is more used for network config management and SNMP polling. Netscout is more of a packet level, metadata, baselining troubleshooting tool. Both I’d recommend but for different purposes.
August 19, 2019
Useful but costly network monitoring tool
It is used globally at over a thousand locations for network traffic analysis, including NetFlow for every site and datacenter packet capturing. The analysis includes bandwidth capacity management, Top Talkers/Top application analysis, VoIP call analysis, and SharePoint traffic. It is used by the Telecom department and recently started to be leveraged by the applications departments. We are also leveraging the service desk to use it for initial incident triage.
- Good NetFlow collection and analysis.
- Complete suite of network and application analysis features in one tool.
- Integration of network and application metrics for comprehensive performance analysis.
- The interface is very cumbersome and not intuitive.
- Lack of a strong and understandable API for integration with other tools.
- High cost.
65%
6.5
- Positive: Improved incident MTTR (Mean Time To Resolve), reducing business downtime.
- Positive: Proactive bandwidth capacity management improving financial visibility and business productivity.
- Negative: High maintenance required for large organizations with very dynamic changes.
SolarWinds provides better modularity, improving your ROI by paying only for what you need as opposed to paying for the entire suite whether you need it or not. It also seems to be much more intuitive. However, I'm not sure that it provides packet capturing functionality for security and advanced troubleshooting purposes.
ExtraHop was evaluated but I'm not sure that it was any simpler to use than NetScout. However, it seems to have a more robust API that we could totally use.
ExtraHop was evaluated but I'm not sure that it was any simpler to use than NetScout. However, it seems to have a more robust API that we could totally use.
NetScout nGeniusONE has been used across multiple departments in my company, especially for operation teams who manage and operate the infrastructures including networks and data centers. It is mainly used to monitor the service performance and support root cause analysis for network performance degradation and outages.
- NetScout nGeniusONE can help to deep dive into the packet layer, help to identify the real network and service performance problems in the protocol layer. We have been using NetScout nGeniusONE as the main monitoring solution for the mobile network for many years.
- I have recently use NetScout nGeniusONE to support problem troubleshooting for a customer issue complaining of slow application connection into our Datacenter services. it was easy to use NetScout nGeniusONE to capture the problematic connection sessions by using various type of filters and export a pcap file for further analysis.
- I‘ve also use NetScout nGeniusONE to investigate an NBN connection issue which was intermittent and hard to capture, however, by using NetScout nGeniusONE it was easy to go back to the history capture and logs, so we won't miss any important leads.
- Some time the NetScout nGeniusONE is a little slow when analyzing/downloading big size network captures, especially when I add more filters that slowness will be more obvious. I hope it can be improved a bit as the data we're analyzing now is more and more massive in size.
- I don't have other comments on this question, everything looks good except the one I've mentioned.
95%
9.5
- NetScout nGeniusONE helps to reduce the time and effort (people to involve) to react on network outages, speed up the investigation progress, and much more quickly to identify the root cause.
- Proactive helps the operation team to identify the underline problems and help the business to take actions before the issue starts to impact the customer's business. Help to reduce the incidents and outages.
- Help the operation teams to better understand the performance and health of the network from a higher level and end to end perspective, improve the efficiency of work.
In some of the aspects, ExtraHop is a little similar to Netscout however ExtraHop is a real-time performance monitoring tool doesn't provide the functionality to look back to the history data by providing the storage for network capturing data (pcap). Maybe it's just that the license we have purchased for ExtraHop doesn't provide this functionality.
April 11, 2018
Netscout Review
From implementation it has been used to diagnose and find problems. We have been working sometime to operationalize the system into monitoring solution for all IT organizations within the company. With nG1 we have been able to baseline our applications which provides us the ability to do alerting and reporting to the appropriate group to look further into problems.
- In this space, we wanted an end-to-end solution provided by one vendor.
- Local support team and TAC have been instrumental in helping us provide this solution
- Very responsive to new ideas to improve the product.
- Better access to resources
- Pricing in this niche market is very high, hard for the little guy to take advantage of these solutions
54%
5.4
- Mean time to repair.
- Capacity planning
- Getting buy in from the non-network IT teams has been a challenge.
Majority of vendors on the market at the time only handle a piece of network instrumentation. Netscout covered all the bases which meet our company's requirements for "One throat to choke" rule. For the market we are in its nice to have a local team that can be onsite the same day if needed.