NetSuite CRM+ Reviews

I feel if we had had NetSuite Services do our implementation, we would have used much more of the out-of-box functionality and had Best Practices instituted sooner. I would not recommend an outside services provider for the initial implementation.

Highly consider using a consultant for the implementation. Also be prepared to change your internal business processes to fit within NetSuite, as the opposite is much more difficult to maintain long-term.

The implementation was very poor and very costly. In the end we had to reconfigure mostly everything over the next year to get it working in a desirable fashion.