Overview
What is NetSuite ERP?
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in…
NetSuite Makes Fundraising Easy
A useful product, however it remains an expensive solution to ERP
NetSuite ERP is very easy to use and has a low cost to implement
NetSuite ERP - the (pricey) Standard for ERPs
NetSuite is a mistake for any small to medium-sized business that seeks a partnership relationship with their ERP provider.
NetSuite ERP can be a solid system
Suite up for NetSuite
NetSuite ERP Review
NetSuite ERP Review
NetSuite ERP Review
NetSuite ERP Review
NetSuite ERP Review
NetSuite ERP Review
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Billing Management (186)8.484%
- Accounts payable (250)8.383%
- Accounts receivable (231)8.383%
- Order entry (201)8.181%
Reviewer Pros & Cons
Video Reviews
9 videos
Pricing
What is NetSuite ERP?
NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Genius Solutions?
Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to…
Features
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 1Pay calculation(13) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 1Benefit plan administration(10) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 1.3Direct deposit files(9) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 9.1API for custom integration(64) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
- 9.4Plug-ins(47) Ratings
A number of third-party plug-ins are available to expand the core functionality of the software.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 9.2Single sign-on capability(62) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 9.1Role-based user permissions(80) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Reporting & Analytics
Users can report on and analyze usage, performance, ROI, and/or other metrics of success.
- 9.1Dashboards(71) Ratings
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
- 9.1Standard reports(70) Ratings
The software offers pre-built reports with metrics standard to the category.
- 9.1Custom reports(70) Ratings
Users can create custom reports.
General Ledger and Configurable Accounting
Financial management solution, including capabilities for general ledger and configurable accounting
- 8.3Accounts payable(250) Ratings
This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.
- 8.3Accounts receivable(231) Ratings
This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.
- 9.3Global Financial Support(26) Ratings
Account using multiple ledgers, multiple currencies, and multiple entities
- 9.4Primary and Secondary Ledgers(28) Ratings
Record and report across multiple currencies and accounting standards with primary and secondary ledgers
- 9Journals and Reconciliations(41) Ratings
Automate and synchronize ledgers and processes
- 9.4Configurable Accounting(35) Ratings
Configure accounting rules and segments for each chart of accounts
- 9.3Standardized Processes(37) Ratings
Centralize financial management to facilitate standardized financial processes
Inventory Management
The ability to track and manage the flow of goods or materials into and out of an inventory.
- 9.7Inventory tracking(47) Ratings
The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.
- 8.5Automatic reordering(28) Ratings
The software can be set up to automatically reorder a good when it falls below a certain threshold.
- 9.2Location management(35) Ratings
The software can track multiple goods across multiple locations.
Order Management
The ability to process orders, and track them from quote to cash.
- 9.1Pricing(53) Ratings
Users can set up complex and unique pricing requirements.
- 8.1Order entry(201) Ratings
Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.
- 8.4Credit card processing(37) Ratings
The software facilitates credit card processing.
- 8.7Cost of goods sold(48) Ratings
The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.
- 9.4Order Orchestration(21) Ratings
Define and execute order fulfillment processes for products as well as services on the same order.
Subledger and Financial Process
Revenue management solution including capabilities for subledgers and financial processes
- 8.4Billing Management(186) Ratings
Access role-based billing work area, perform discrete and recurring billing
- 9.3Cash and Asset Management(27) Ratings
Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments
- 8.3Travel & Expense Management(31) Ratings
Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement
- 8.5Budgetary Control & Encumbrance Accounting(27) Ratings
Control spending at any budget level or time interval
- 9.3Period Close(35) Ratings
Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration
Project Financial Management
Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.
- 5.9Budgeting and Forecasting(26) Ratings
Establish project budgets and forecast future project financials
- 5.8Project Costing(23) Ratings
Standardize, track, and control costs at all project phases
- 5.8Cost Capture(22) Ratings
Capture costs including those for procurement, financials or time and labor, including from external systems
- 4Capital Project Management(14) Ratings
Track and manage capital asset costs
- 9.4Customer Contract Compliance(13) Ratings
Associate projects or tasks with customer contracts, and lines within contracts, to meet billing terms
- 6.7Project Revenue Recognition(22) Ratings
Recognize project contract revenue in line with accounting policies and regulations
Project Execution Management
Project execution management solution including capabilities for project scheduling, resource management, and team member task management.
- 8.5Project Planning and Scheduling(14) Ratings
Interactive Gantt chart for establishing tasks, durations, and delivery schedule
- 3.3Task Insight for Project Managers(11) Ratings
Project manager visibility into task progress of team members
- 3Project Mobile Functionality(10) Ratings
Capabilities for project functions such as updating and monitoring task progress and timecards from mobile devices
- 3.6Definable Resource Pools(8) Ratings
Definable and hierarchical resource pools of potential project resources
Grants Management
Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding
- 3.5Award Lifecycle Management(7) Ratings
Manage the life of program funding awards from initial funding to close-out
Procurement
Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management
- 3.5Bids Analyzed and Compared(8) Ratings
Evaluate, compare and recommend across multiple bids in real-time using diverse user selected criteria and graphical analytics
- 2Contract Authoring(10) Ratings
Document authoring with guided navigation, negotiation templates and productivity tools for reviews and collaboration
- 3.5Contract Repository(8) Ratings
Secure and searchable contract repository leveraging standard company language components, structures and formats
- 3.6Requisitions-to-Purchase Orders Integrated(13) Ratings
Create touchless purchases using purchase orders generated automatically per rules from approved requisitions
- 9.5Supplier Management(13) Ratings
Broadly manage and report comprehensive supplier profiles, capabilities and performance; identify bottlenecks; balance allocations, workloads
Risk Management
Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies
- 3.5Risk Repository(8) Ratings
Idenity, document, and manage business risks in a unified repository
- 2Control Management(11) Ratings
Establish and update risk and controls matrix, control test plans, and instructions
- 3.5Control Efficiency Assessments(7) Ratings
Assess control effectiveness on criteria such as geography, business unit, compliance requirements, etc
- 3.5Issue Detection(8) Ratings
Detect and create issues as part of the assessment flow
- 3.5Remediation and Certification(8) Ratings
Create and update remediation plans and certify controls
Logistics
Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.
- 2.8Transportation Planning and Optimization(9) Ratings
Plan shipments across all modes of transportation via lowest costs/highest service
- 2.8Transportation Execution Management(8) Ratings
Execute and track shipping orders
- 2.8Trade and Customs Management(8) Ratings
Manage duties, tax rates, customs documents, and other data required for products shipped in and to specified countries
- 9.4Fulfillment Management(14) Ratings
Support for multi-channel demand and execution fulfillment processes
- 2.5Warehouse Workforce Management(11) Ratings
Set goals, measure actuals, and analyze productivity for warehousing tasks and activities
Manufacturing
Manufacturing solution for managing manufacturing processes and costs.
- 8.5Production Process Design(12) Ratings
Define data for plant hierarchy, process standards, work areas, calendars and standard operations
- 8.5Production Management(14) Ratings
Centralized critical status information for production supervisors
- 9.4Configuration Management(10) Ratings
Capture and process customer configuration orders
- 9.4Work Execution(12) Ratings
Monitor procution status, manage work orders for standard and non-standard production, enforce tight controls on serialized products
- 8.5Manufacturing Costs(14) Ratings
Estimate, plan and monitor costs and variances by plant. Capture resource costs using standard, actual, LIFO, FIFO or multiple costing methods.
Supply Chain
Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.
- 7.6Forecasting(17) Ratings
Statistically forecast based on historical patterns and sales input, monitor accuracy and estimate new demand
- 7.4Inventory Planning(128) Ratings
Establish projected inventory levels, monitor actual levels and compare with projected levels
- 8.5Performance Monitoring(14) Ratings
Analyze business metrics and compare actual performance to plans, identify issues, prioritize demands and respond to changes
Product Lifecycle Management
Product Lifecycle Management solution with capabilities for innovation management, product development
- 2.6Proposal Management(10) Ratings
Capture budget, resource, and benefit expectations for proposals
- 3.2Product Master Data Management(9) Ratings
Create, classify, and manage product items, BOMs and product changes
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is NetSuite ERP?
NetSuite ERP Features
General Ledger and Configurable Accounting Features
- Supported: Accounts payable
- Supported: Accounts receivable
Subledger and Financial Process Features
- Supported: Billing Management
Order Management Features
- Supported: Order entry
Project Financial Management Features
- Supported: Capital Project Management
Supply Chain Features
- Supported: Inventory Planning
NetSuite ERP Screenshots
NetSuite ERP Integrations
- Act-On Software
- Arena BOMControl
- HubSpot Marketing Hub
- Zuora
- Phocas Business Intelligence
- Makesbridge
- Salesforce Marketing Cloud
- CallidusCloud LeadRocket (discontinued)
- ServiceTrade
- SAP CLM, discontinued, duplicate
- Tipalti
- Axiom Software by Syntellis Performance Solutions
- ClientPoint
- Bronto Marketing Platform (discontinued)
- Quickbase
- UKG Pro
- Salesforce Marketing Cloud Interaction Studio, on marketing cloud
- Emburse Nexonia
NetSuite ERP Competitors
NetSuite ERP Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(1170)Attribute Ratings
- 9.2Likelihood to Renew49 ratings
- 9Availability16 ratings
- 8Performance15 ratings
- 8.6Usability231 ratings
- 7.1Support Rating215 ratings
- 6.4Online Training10 ratings
- 7.3In-Person Training2 ratings
- 6.4Implementation Rating17 ratings
- 8.7Configurability5 ratings
- 9Product Scalability8 ratings
- 7.3Ease of integration3 ratings
- 5Vendor pre-sale1 rating
- 4.8Vendor post-sale2 ratings
- 7.3CPA Rating1 rating
Reviews
(26-50 of 354)NetSuite ERP Review
- The flexibility of adding data fields has allowed us to capture additional specific information that helps us when analyzing transactions and preparing financial statements.
- The scripts that can be created within NetSuite ERP allows us to process AP vendor bill transactions with minimal manual intervention, and auto generates the required intercompany JEs for us.
- The Suite answer area and community forums have been helpful when I need to reach out for assistance and troubleshooting, before reaching out to NetSuite ERP support.
- I believe the reporting feature within NetSuite ERP is not as robust as we would have liked. In my opinion, it would be ideal to have canned reports that provide the level of detail needed, without having to put as much effort into developing custom reports.
- We are looking to expand in the use of some areas, specifically AP and PO modules. We started a conversation with NetSuite ERP and received a demo. I've found It is not easily identifiable which features are part of the standard package versus their premium package. I know we will get a quote but I believe is nice to understand during the demo part which features are standard versus a premium.
Capabilities are endless
- They provide a lot of options in terms of tailoring to the needs of our organization.
- Suite Answers is really helpful whenever you are stuck.
- I enjoy working with the many different vendors and partners you have.
- It would be really helpful when asking for featuresm that they are implemented.
- If you could actually provide the same level of service through out your organization, as there are mixed reviews on that
- Provide more manuals for tips and tricks.
JOOLA at SuiteWorld
- Product Management
- Order Management & Invoicing
- Demand and Supply Planning
- Landed Cost Allocation Automation
- WMS
NetSuite ERP Review
- Customer Creation
- Sales Order, Invoicing
- Revenue Recognition
- Project management
- Billing
- APIs to connect with other data ware houses
- Outbound integrations
- NetSuite ERP well suited for us for maintaining customer, their contacts, shipping and billing addresses, Sales order creation with multi line items, invoicing, billing, credit memo, deposits, revenue recognition, chart of accounts, general ledger, project creation and management. Projects billing. Sometime we found outbound integrations are not robust. Also, need to go for separate connectors if you have to connect with third part datawarehouse.
We Love NetSuite ERP!
- Financial Reporting
- Searches and Data
- Integrations
- API
- Customization
- Configuration
- FAM
- Our ACS support was not good
- Pricing
Netsuite ERP is a great product
- The saved searches are a great way to look up and view large amounts of specific data.
- The fixed assets module is a great way to track our assets.
- The CSV uploads are an easy way to import large amounts of data.
- The allocation schedules. Currently we have to calculate the percentages and manually add to each allocation line. There really should be an option to equally distribute 100% amongst all allocation lines.
User Friendly
- The search feature is excellent.
- Uploading journal entries is very easy and quick.
- It runs pretty fast and rarely has outages/slowdowns.
- Data import works well and rarely has issues.
- Maybe send emails with tips and tricks? Or maybe I am just not signed up for them.
NetSuite ERP
- Reporting
- Saved searches and reports for analysis
- Open API to facilitate integrations
- Vast partner network with near native feel and functionality
- Fixed asset module has too many quirks
- Support at times (acs) was lacking
Friendly user ERP system
- Ic eliminations
- Saved searches
- R
- Financial reporting
From a happy user
- Financial reports
- Price
- Manufacturing features
- User interface
organizations with older tech stack and disparate systems and modules i from different platforms
NetSuite Good, but will improve
- Financials
- Order Management
- Projects
- Fixed Assets
- E-Invoicing
- Support
Newbie
- Easy to use
- Great support partners
- Can connect other systems for automization
- Csv uploads are a struggle
- External ids need to be shown on customers and vendors
- Better pricing on licenses
NetSuite Review
- Central point for all accounting functions.
- Being able to customize multiple different functions to meet users needs.
Awesome
We also have Mavenlink integration with NetSuite which handles project, task and time for professional services. General ledger is automatically calculated on top of the Salesorders and most of our Accounting tasks are manual today. We are in process to automate and streamline the accounting and finace departments. Avalara is our tax calculation tool which is integrated with NetSuite for tax calculation on SO, invoices and so on and so forth. QE close is cut down from 15 days to 8 days with internal automations on NetSuite but we are also looking to maximize the dashboards and Saved searches to cutdown the time to 5 days.
- Accounting
- Finance
- Saved Searches
- Suite Scripts
- Dashboards
- AI
- Out of the box messaging
- Integrations
Partner and Customer review
- Customizations
- Workflow Management
- Integrations
- Role Management
- UI for handling large data sets
NetSuite is overall a really great product as long as you have a trusted and knowledgeable consultant to work with
- CRM
- Script customizability
- Integration flexibility
- Plugin scripts need SuiteScript 2.X support
NetSuite ERP Review
- Invoicing
- Record Keeping
- eCommerce
- Flexibility for companies doing B2C and B2B
Great system for individuals that understand best processes.
- Financial reporting. We really enjoy the flexibility to customize reports, and create saved searches for specific functions.
- The accounts receivable process and communication and insight into information between accounting and sales is great.
- Connected information with related records is great to analysis transactions thru the system.
- We use average costing, and insight into changes to unit values can be difficult and take extra time to review.
- The ability to view a costed bill of material when using average costs.
- In my experience, there is no system information on some manufacturing records, or at least they aren't as robust for items such as routings and bill of material revisions.
NetSuite Requires Customization
- Finances - account reconciliation, general ledger, posting
- Warehouse management - inventory management
- Overall process flow - demand to supply
- MRP capabilities for multi-location enterprises (ability to add fixed lot, MOQ and periods of supply all at the same time)
- Ability to customize processes more easily to adapt to the users needs
- Demand planning - ease of use to identify and adjust at the item level in the item record
A Growing Platform that has Many Positives
- Embedded, easily managed reports/searches.
- Simple, yet robust development architecture for customizations.
- Seamless, scheduled updates.
- Performance can be a concern if you're not keeping up with best practices with your customizations.
- Overall performance can take a hit if a huge amount of records continue to be created (inventory cost revaluations would be an example).
- The security model needs to be enhanced, as field level security for out of the box fields need to be handled via code.
NetSuite rocks
- Customization
- User friendly
- Controls
- Amortization reporting!!!!
- Basic budgeting no ability to import updates only add
- Financial reporting
Room to grow, e-commerce suite commerce when I used it was eh, large sku management
Review
- Customizations
- Invoicing
- Automation
- Import AP payments for auto confirmation
- Intercompamy transactions
- Ad own task to period close checklist
NetSuite ERP Review
- Easily customizable without coding
- Records are linked together to follow a transaction from beginning (e.g., quote) to end (e.g., customer payment).
- Saved searches allow non-programmers to create ad-hoc reports a needed.
- NetSuite ERP product development appears solely focused on (often esoteric) new features rather than focusing on "fixing" known issues.
- NetSuite ERP has what they call "SuiteIdeas" where users can vote for new features. The NetSuite ERP product team completely ignores these ideas, and the ideas with the most votes are often over a decade old. As an example, NetSuite ERP cannot properly export/save an Excel file so every time you download to Excel you get an error in my experience. This has been a known issue for over 12 years and is one of the most requested fixes, but I belive NetSuite has completely ignored.
- In my opinion, executives are out of touch with what customers need/want. The buzzword of SuiteWorld 2023 was "Artificial Intelligence", but the use cases that the execs talked about were very specific and not in my opinion broadly beneficial.
- I believe the Saved Searches are great but there are notable features/fields/joins missing. In nearly every single one of these cases, I find a "Suite Ideas" enhancement request to fix the issue. These enhancement requests are always at least 5-10+ years old. In my opinion, SuiteIdeas is a cruel joke that NetSuite created to give false hope to customers.
- In my opinion, the security model is very limited when it comes to segregating data (e.g., each department can only see their own data). In our environment, there are multiple employees who belong to more than one department but in my experience, NetSuite ERP doesn't support that. In my experience, we ended up having to create multiple NetSuite ERP logins for some employees with each login representing a different department (which is expensive!).
NetSuite ERP Review
Business problems the product addresses are easily run reports and customize as needed to get the data that is needed.
- Journal Entries
- Breakdown of detail in each transaction
- Ability to add fields to help increase available data
- Reporting - we have multiple classes where we would like to allocate indirect expenses.
- Tax reporting. Suite Tax is limited so a 3rd party is involved
- The use of 3rd party options tends to be overwhelming.
Less appropriate would be the reporting functionality. Great for basic reports to see a company overview, but when you need to break down to other classes the reports are lacking.
Awesome NetSuite
Order to Cash modules (Order Management, AR)
Procure to Pay (PO, AP, GL)
It is our main financial system for the end to end ERP process.
- Order creation, Approval, Invoicing, Apply Payment
- Create a vendor PO, Approve PO, Create Vendor Bills, Approve Bills
- GL process
- AP automation
- Recurring Billing
- Transaction Approval process