With Great Power Comes Great Responsibility [and a Learning Curve]
- High degree of customization ability (fields, forms, etc.)
- Powerful [saved] search capabilities once past learning curve
- SuiteFlow provides graphical workflows to add functionality
Cons
- While I like the customization and workflow capabilities, part of that is because we needed them to make NetSuite work well in our environment.
- Help system is extensive, but not very easy to glean practical advice from which means much trial and error to get the needed results.
- Not many third-party software providers (for marketing automation, quotes, etc.) integrate well with NetSuite.
- When things don't work as expected, it can be very difficult and time-consuming to troubleshoot and fix.