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NetSuite ERP

NetSuite ERP

Overview

What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in…

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Recent Reviews

NetSuite ERP Review

8 out of 10
March 25, 2024
Incentivized
We use NetSuite ERP for general ledger management, accounts payable and vendor management. We are happy with the features in the general …
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NetSuite ERP Review

9 out of 10
November 03, 2023
Incentivized
In my role as a CFO, I approve invoices, so I get a notification in my inbox, click on it and it takes me to NetSuite. It's part of the …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Billing Management (186)
    8.4
    84%
  • Accounts payable (250)
    8.3
    83%
  • Accounts receivable (231)
    8.3
    83%
  • Order entry (201)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

9 videos

Save Time By Empowering Your People - Director of IT's Review of NetSuite ERP
04:00
Director of Finance Feels the Efficiency | NetSuite ERP Review
06:05
NetSuite ERP Review | IT Administrator Appreciates the Flexibility
06:10
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Pricing

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N/A
Unavailable

What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

35 people also want pricing

Alternatives Pricing

What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

What is Genius Solutions?

Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to…

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

1.1
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9.1
Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.1
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.1
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.6
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.8
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8.7
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

7.3
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

6.3
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

4
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

3.1
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

3.3
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

3.2
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

3
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

8.9
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

7.8
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

3.8
Avg 7.3
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Product Details

What is NetSuite ERP?

As a cloud ERP solution, NetSuite is presented as the first and last business management solution a business could ever need.
NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation, and omnichannel commerce, used by more than 37,000 customers in 219 countries.

NetSuite ERP Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Subledger and Financial Process Features

  • Supported: Billing Management

Order Management Features

  • Supported: Order entry

Project Financial Management Features

  • Supported: Capital Project Management

Supply Chain Features

  • Supported: Inventory Planning

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

NetSuite ERP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Sage 100, Microsoft Dynamics GP, and Odoo are common alternatives for NetSuite ERP.

Reviewers rate Inventory tracking highest, with a score of 9.7.

The most common users of NetSuite ERP are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1170)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Score 7 out of 10
Vetted Review
Verified User
Incentivized
To manage our financials and produce numbers so that we can file with the SEC
  • Revenue Recognition
  • Scale
  • Cloud Reliability
  • Automation
  • Excluding Suite in everything
  • Fixed Assets
  • Analytics
  • Integration Monitoring
  • HR
  • Purchasing
Companies under approximately 5,000 employees, it can handle pretty much everything you need out of the box. Any company over 5,000 that still plans on using many best-in-class solutions instead of the many out of the box NetSuite solutions. Additionally, if a company is not ready to move to the cloud.
General Ledger and Configurable Accounting (2)
50%
5.0
Accounts payable
50%
5.0
Accounts receivable
50%
5.0
Subledger and Financial Process (1)
90%
9.0
Billing Management
90%
9.0
Inventory Management
N/A
N/A
Order Management (1)
90%
9.0
Order entry
90%
9.0
Payroll Management
N/A
N/A
Reporting & Analytics
N/A
N/A
Customization
N/A
N/A
Security
N/A
N/A
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain (1)
70%
7.0
Inventory Planning
70%
7.0
Product Lifecycle Management
N/A
N/A
  • Financial Close Process
  • Public reporting to the SEC
  • Subsidiary management
NetSuite is a best in class cloud base ERP solution for small to medium size companies. Cracks start to show in the software as business leaders have tried to add new features to make it a 360 solution. New features such as SuiteHR are often half-baked and seem to be used more in sales and media to prop up the stock price of Oracle (especially before acquisition)
Best in class could based ERP solution for small to medium size companies
Customer support tries to very helpful. However, quality of support has gone down since the acquisition and implementation of ACS as more and more customers are being pushed to this subscription support service
150
Finance and accounting teams
2
Problem solvers who are willing to dive in, troubleshoot, and continue to learn
  • GL Accounting
  • GL Reporting
  • Expense Tracking
  • Uploading GL through web services
  • Asset Management
  • Analytics
I've done a reimplementaiton of Oracle EBS, and as NetSuite knows, the cost to switch to a new ERP is crazy big, especially for a public company. Also, no need currently to change
Not Sure
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Reliability, and ease of use
We wouldn't
  • Don't know
I was not part of the implementation, but do not agree with some of the subsidiary structure that was decided upon
  • No Training
I had prior training and experience before joining my company. Having a sandbox environment to mess up in is key
With SuiteBundles, SuiteScript, Workflows, and Web Services, configuration is basically limitless
Get a good 3rd party implementation partner and also bring on other users with netsuite experience as they have gone through the ups and downs of the system
No - we have not done any customization to the interface
Some - we have added small pieces of custom code
Pretty easy to do. Features that were requested by the finance and accounting teams
SuiteBundles and Workflows are clutch
Yes, to get better and more timely support
Yes
It remained open for about 4 years before finally getting resolved. I do not know if NetSuite considers that timely or not. (Hint, I laughed and don't think reporting bugs is that great of an option if you want a timely resolution)
Yes, when I showed up to SuiteWorld after being one of the first customers to implement ASC 606 and when asking direct questions in meetings, I was given multiple phone numbers of people so I wouldn't keep asking questions
  • Saved Searches
  • User Management
  • Installing SuiteBUndles
  • Web Services
  • Analytics
  • Integration troubleshooting
Yes, but I don't use it
Best in class cloud based ERP for small to medium size companies
Uptime is super reliable as evidence by the trust site
Only complex reports take a long time to run, and often the solution is to run in the background and have it emailed to you
Suitebundles, or 3rd party integration tool. Overall, integration was pretty easy to achieve
  • Kyriba
  • Concur
Concur does. Kyriba has a suitebundle as well
  • Single Signon
  • API (e.g. SOAP or REST)
  • AppExchange or similar marketplace
Some integrations that use SuiteBundle take all of the guesswork out of the actual integration
Trust 1st party suitebundles, and if they don't offer their own bundle, then that should be considered a red flag
I was not a part of the sales process. Since moving to Oracle though, pricing and room to maneuver with the pricing has changed (harder)
Once you land a deal, any vendor then wants to expand. However, they also know that it's hard to leave so they keep that in mind during renewal time
Have to have another option to negotiate against
Yes
Yes. NetSuite has the upgrade down, and no issues
No
No
October 01, 2013

NetSuite ERP

Score 8 out of 10
Vetted Review
Verified User
  • Project Management workflows.
  • Financial reporting speed and access.
  • Easy role assignments.
  • Lead generation and Marketing.
  • Total project cost (including Labor and Out of Pocket costs).
  • PDF forms for non financial forms.
  • General Support -- although the speed and issue resolution has improved there is still some room for improvement when it comes to addressing product enhancements and defects.
  • Email and Calendar integration.
  • Speedy and timeline financial reporting.
  • Workflow and project management.
NetSuite is still the best software out there for our type of company. It can grow with us easily and provide us with the appropriate solutions without much compromise.
None
45
Sales, Financial, HR, Project Management, Marketing and IT.
2
NetSuite Admin and our head of IT.
  • Project Management
  • Marketing Campaigns
  • Time and Resource allocation
  • Financial Reporting
  • CRM
  • HR
We used QuickBooks for Financials, Salesforce.com for CRM and Access or Excel for Project Management.
Originally we were thinking of Salesforce.com in combination with other products: OpenAir (at the time it was not owned by NetSuite), and a financial package. Our concern in the end was the bridge we would have to create and upkeep between the different systems. We looked at other products from Oracle (like Siebel), SAS and Microsoft and none compared in price and functionality to NetSuite.
  • Implemented in-house
Try to utilize the product as is before incorporating any custom scripting or processes.
  • In-person training
  • Self-taught
The general Admin training is good but very soft for the high technical stuff.
Relatively easy and if time permits e
Training is required to utilize the product and most of the things that I learned without training were based on a foundation.
We did not want to deviate too much from our current processes. Although this can be easier for employees it requires a more custom solution.
Yes
In our original negotiations we ordered Gold Support and to maintain our current level of discounts we have to keep our support level.
The high technical support is closer to a 9: they are very responsive and provide great examples for you to be able to replicate and resolve any scripting issue. The general support is about an 8: they address the issues relatively quickly and provide appropriate feedback although too often quoting NetSuite Support documents instead of providing relevant examples. For product enhancement issues it's a 5: very little feedback on when or whether they will happen.
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
We never had downtime.
Through there bi-annual updates you can see the commitment that NetSuite has to its product. The performance only gets better and the functionality more relevant.
  • Not at this time.
N.A.
Very easy and accommodating. The technical staff provided amazing feedback and important process flow. Without them it would have been impossible to properly set everything up.
There is always room for negotiation. The best advice is to ensure that you consider all aspects of the product and refrain from complicating the implementation process with too many custom scripts.
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