NetSuite Reviews

377 Ratings
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Score 7.2 out of 100

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Reviews (1-13 of 13)

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Anonymous | TrustRadius Reviewer
June 08, 2016

NetSuite vs. SAP Business One and Dynamics NAV

Score 8 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

10
Our Netsuite implementation has never gone down since we implemented about a year ago. We've been given plenty of notice for any maintenance to be done on the network, typically at least 6 weeks in advance.
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Anonymous | TrustRadius Reviewer
March 16, 2016

Netsuite is a great CRM

Score 7 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

8
Like most programs, there are some days that load time is slow. But rarely is the site down or for any extended amount of time.
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Anonymous | TrustRadius Reviewer
December 17, 2014

Meets all accounting needs. Support is poor.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

9
Very good up time ... if there's ever been a problem, it's usually an internet issue on our side affecting all the company's internet (not just NetSuite). I can only remember one or two times in 5 years of using the product that might have been on NetSuite's side. That said, it's sometimes difficult to determine exactly where a problem is or what is causing speed issues that can occasionally crop up.
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Anonymous | TrustRadius Reviewer
October 23, 2012

Great software, weak support.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Reliability and Availability

9
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime.
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Feature Scorecard Summary

Pay calculation (9)
5.9
Benefit plan administration (6)
6.5
Direct deposit files (6)
7.0
Salary revision and increment management (6)
8.0
Reimbursement management (7)
7.5
API for custom integration (45)
6.3
Plug-ins (39)
6.2
Single sign-on capability (42)
7.9
Role-based user permissions (55)
7.3
Dashboards (59)
6.5
Standard reports (58)
6.3
Custom reports (58)
6.0
Accounts payable (53)
7.3
Accounts receivable (52)
7.4
Global Financial Support (18)
7.0
Primary and Secondary Ledgers (20)
7.8
Intercompany Accounting (20)
7.1
Localizations (14)
7.7
Journals and Reconciliations (29)
6.9
Enterprise Accounting (24)
7.4
Configurable Accounting (24)
7.5
Centralized Rules Framework (14)
6.3
Standardized Processes (26)
7.8
Inventory tracking (39)
6.0
Automatic reordering (22)
5.6
Location management (28)
5.6
Manufacturing module (19)
5.0
Pricing (42)
6.8
Order entry (43)
6.1
Credit card processing (30)
7.2
Cost of goods sold (36)
7.0
Order Orchestration (13)
6.9
End-to-end order visibility (16)
6.8
Order exception Resolution (11)
6.2
Automated Invoice Processing (24)
7.2
Shared Services Payments (10)
6.3
Billings Management (20)
6.9
Customer Receipt Applications (19)
6.9
Customer Collections (18)
7.2
Revenue Recognition (24)
7.7
Cash Management (17)
6.7
Asset Management (16)
6.1
Travel & Expense Management (19)
6.9
Budgetary Control & Encumbrance Accounting (17)
6.7
Period Close (24)
7.6
Transactions Tax (17)
6.9
Subledger Reconciliations (14)
7.0
3rd Party Accounting Systems (10)
6.1
Budgeting and Forecasting (17)
5.8
Project Costing (15)
6.6
Cost Capture (15)
6.7
Capital Project Management (8)
7.2
Customer Invoicing (17)
6.7
Customer Contract Compliance (6)
7.5
Project Revenue Recognition (15)
6.3
Project Financial Performance Analysis (15)
6.6
Project Financials Dashboard (15)
6.3
Real-time Financial Reporting (17)
6.4
Embedded Business Intelligence (7)
5.8
Project Planning Collaboration (8)
5.6
Project Planning and Scheduling (9)
5.7
Project Manager Dashboard (9)
5.2
Resource Manager Dashboard (7)
5.5
Task Insight for Project Managers (6)
7.0
Project Manager Mobile Functionality (5)
7.1
Team Member Task Collaboration (7)
6.5
Team Member Mobile Functionality (6)
7.1
Project Candidate Search (3)
7.0
Project Candidate Comparison and Analysis (3)
7.0
Defineable Resource Pools (3)
7.4
Defineable Resource Pools (3)
7.4
Talent Profiles (3)
6.3
Real-Time Project Reporting (6)
7.0
Absence Management (4)
7.4
Product Lifecycle Management (4)
7.8
Award Lifecycle Management (3)
6.4
Spending Control (5)
6.8
Indirect Cost Management (5)
7.2
Billing (7)
5.8
Sourcing Team Collaboration (5)
7.4
Sourcing Analysis (6)
6.3
Bids Analyzed and Compared (4)
7.0
Catalog Shopping E-Commerce for Employees (3)
5.6
Contract Authoring (4)
7.0
Contract Compliance Management (4)
7.0
Contract History (4)
7.5
Contract Renewal Automation (3)
8.0
Contract Repository (3)
7.5
Contract Standardization and Enforcement (3)
7.5
Electronic Signatures (5)
7.4
Invoice Automated Matching (6)
6.3
Purchasing Risk and Compliance Management (4)
6.6
Requisitions-to-Purchase Orders Integrated (7)
7.4
Spend Compliance Management (7)
7.8
Supplier Assessment (5)
7.7
Supplier Communication and Collaboration (6)
7.8
Supplier Management (8)
8.1
Supplier Portal (4)
7.7
Risk Repository (4)
7.0
Control Management (5)
7.0
Control Mapping (4)
6.6
Control Efficiency Assessments (3)
7.4
Automated Control Assessments (3)
7.4
Assessment Capture (3)
7.8
Issue Detection (4)
7.4
Automatic Notification (4)
7.4
Remediation and Certification (4)
7.0
Transportation Planning and Optimization (6)
5.3
Transportation Sourcing Management (6)
5.7
Transportation Process Integration (6)
6.3
Transportation Execution Management (5)
5.8
Freight Payment Automation (5)
5.4
Trade Management (5)
5.1
Trade Regulatory Compliance Management (3)
7.5
Customs Entry Management (5)
5.4
Customs Document Management (5)
4.9
Customs Document Collaboration (5)
4.6
Fulfillment Management (9)
5.1
Inventory Visibility (11)
5.6
Warehouse Workforce Management (8)
5.4
Production Process Design (5)
5.8
Supply Chain Business Flows (6)
4.5
Production Management (6)
4.3
Contracted Manufacturing Management (6)
4.3
Configuration Management (4)
7.0
Work Definition (6)
3.4
Work Execution (5)
4.3
Advanced Fulfillment (4)
6.0
Manufacturing Costs (7)
5.6
Forecasting (10)
5.4
Inventory Planning (10)
4.8
Multi-tier Supply Chain Planning (6)
7.3
Performance Monitoring (7)
5.8
Ideation Management (4)
6.1
Requirements Management (3)
8.0
Proposal Management (4)
3.4
Innovation Portfolio Management (4)
5.1
Product Master Data Management (4)
5.1
Vendor Portal (7)
5.5
Project Portfolio Management (4)
6.1

About NetSuite

NetSuite is a cloud-based suite of ERP and accounting modules which is sold in various different editions aimed at differently-sized customers. The multi-country, multi-currency version is an additional module called OneWorld. NetSuite touts intuitive end-to-end functionality from sales estimates to customer collection, and end-to-end workflow management capability. NetSuite integrates with shipping carriers providing centralized processing-to-fulfillment order tracking, and a full audit trail. Other features include inventory and payroll management, human capital management, financial planning, revenue management, and more. NetSuite can also be packaged with CRM and eCommerce systems. NetSuite's broad set of services are targeted at medium-sized businesses and enterprises, though a system for smaller businesses needing a narrower range of services can be built. Because it is offered modularly and is highly configurable, price of implementation can vary widely depending on buyer needs.

NetSuite Integrations

NetSuite Competitors

Acumatica, FinancialForce Accounting, Sage Intacct, Microsoft Dynamics GP, Microsoft Dynamics SL, QuickBooks Desktop Enterprise, SAP Business ByDesign, SAP ERP, RetailOps, Sage 100cloud (formerly Sage 100 ERP), Sage 300cloud (formerly Sage 300 ERP), Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX), Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), WORK[etc]

NetSuite Technical Details

Operating Systems: Unspecified
Mobile Application:No