NetSuite Reviews

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Score 7.4 out of 101

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Felix Garbuz profile photo
October 01, 2013

NetSuite ERP

Score 8 out of 10
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Usability

9
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
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Score 8 out of 10
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Usability

8
It’s largely consistent across different functions, such that if you learn one aspect, it’s relatively easy to figure out how different things work.

The help documentation is quite robust.

The integration between the application and help is quite effective. By contrast Concur help is poorly integrated.
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Score 8 out of 10
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Usability

9
Fairly straightforward interface and can be tailored to user roles to give them only what they need to see.

That said, if users are not comfortable with the cloud/internet, it may not be the best solution - all players need to understand it's an internet product and only as good as your internet connections and you will occasionally have minor issues where you may need to re-enter something because of internet quirks (this is VERY minimal in my opinion and doesn't happen any more or less often than quirks with a desktop software like Quick books).
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Score 8 out of 10
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Usability

9
Depending on what your assigned role is in Netsuite, you have different access to the system. While every staff member has different access, views are still consistent - everything is under the heading it should be and I can still figure out things even if accessing through someone else’s view.

Everything is linked together so you can move back and forth easily.

You can customize your views, based upon what I need to see or find important to me.
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Score 7 out of 10
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Usability

9
Their report writer is drag and drop.

Online help is pretty easy to use, for example, I was trying to get a report out of the system in a different way, but could find a solution in the online help quite quickly.

The software gives lots of helpful warnings, e.g. to save a transaction before navigating away.
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Feature Scorecard Summary

Pay calculation (6)
7.3
Benefit plan administration (4)
7.0
Direct deposit files (4)
8.0
Salary revision and increment management (4)
7.0
Reimbursement management (5)
9.0
API for custom integration (40)
8.5
Plug-ins (34)
8.5
Single sign-on capability (38)
9.2
Role-based user permissions (50)
9.0
Dashboards (54)
8.0
Standard reports (53)
8.0
Custom reports (53)
8.1
Accounts payable (48)
8.2
Accounts receivable (47)
8.4
Global Financial Support (14)
7.9
Primary and Secondary Ledgers (15)
9.2
Intercompany Accounting (16)
7.9
Localizations (12)
8.4
Journals and Reconciliations (24)
8.0
Enterprise Accounting (19)
8.7
Configurable Accounting (19)
8.7
Centralized Rules Framework (11)
8.1
Standardized Processes (22)
8.6
Inventory tracking (34)
8.0
Automatic reordering (19)
7.5
Location management (24)
8.2
Manufacturing module (15)
7.4
Pricing (38)
7.9
Order entry (38)
8.2
Credit card processing (26)
8.9
Cost of goods sold (32)
8.0
Order Orchestration (10)
8.5
End-to-end order visibility (13)
8.9
Order exception Resolution (8)
8.8
Automated Invoice Processing (19)
8.5
Shared Services Payments (6)
8.5
Billings Management (16)
8.1
Customer Receipt Applications (15)
8.4
Customer Collections (14)
8.6
Revenue Recognition (20)
8.6
Cash Management (13)
8.2
Asset Management (12)
6.2
Travel & Expense Management (14)
7.2
Budgetary Control & Encumbrance Accounting (12)
7.9
Period Close (19)
8.5
Transactions Tax (13)
8.3
Subledger Reconciliations (10)
8.6
3rd Party Accounting Systems (6)
7.3
Budgeting and Forecasting (13)
6.6
Project Costing (11)
7.0
Cost Capture (11)
8.0
Capital Project Management (5)
5.1
Customer Invoicing (13)
8.0
Customer Contract Compliance (4)
8.5
Project Revenue Recognition (11)
7.9
Project Financial Performance Analysis (11)
7.5
Project Financials Dashboard (11)
7.5
Real-time Financial Reporting (13)
8.1
Embedded Business Intelligence (4)
7.5
Project Planning Collaboration (5)
7.2
Project Planning and Scheduling (6)
7.5
Project Manager Dashboard (6)
7.3
Resource Manager Dashboard (4)
7.0
Task Insight for Project Managers (4)
6.6
Project Manager Mobile Functionality (3)
7.0
Team Member Task Collaboration (4)
6.2
Team Member Mobile Functionality (4)
7.2
Project Candidate Search (1)
7
Project Candidate Comparison and Analysis (1)
7
Defineable Resource Pools (1)
7
Defineable Resource Pools (1)
7
Talent Profiles (1)
7
Real-Time Project Reporting (4)
6.9
Absence Management (2)
6.6
Product Lifecycle Management (2)
7.4
Award Lifecycle Management (1)
8
Spending Control (3)
8.2
Indirect Cost Management (3)
8.2
Billing (5)
6.3
Sourcing Team Collaboration (3)
8.7
Sourcing Analysis (4)
7.0
Bids Analyzed and Compared (2)
7.4
Catalog Shopping E-Commerce for Employees (1)
9
Contract Authoring (2)
7.6
Contract Compliance Management (2)
8.0
Contract History (2)
8.0
Contract Renewal Automation (1)
7
Contract Repository (1)
7
Contract Standardization and Enforcement (1)
6
Electronic Signatures (3)
7.4
Invoice Automated Matching (4)
7.3
Purchasing Risk and Compliance Management (2)
9.6
Requisitions-to-Purchase Orders Integrated (5)
8.1
Spend Compliance Management (5)
7.7
Supplier Assessment (3)
7.2
Supplier Communication and Collaboration (4)
7.6
Supplier Management (6)
8.0
Supplier Portal (2)
6.6
Risk Repository (2)
7.1
Control Management (3)
7.6
Control Mapping (2)
7.3
Control Efficiency Assessments (1)
7
Automated Control Assessments (1)
7
Assessment Capture (1)
7
Issue Detection (2)
6.9
Automatic Notification (2)
7.0
Remediation and Certification (2)
6.9
Transportation Planning and Optimization (3)
9.3
Transportation Sourcing Management (3)
9.6
Transportation Process Integration (3)
9.3
Transportation Execution Management (2)
8.5
Freight Payment Automation (2)
8.5
Trade Management (2)
8.4
Trade Regulatory Compliance Management (1)
7
Customs Entry Management (2)
8.4
Customs Document Management (1)
7
Customs Document Collaboration (1)
6
Fulfillment Management (5)
9.2
Inventory Visibility (7)
8.1
Warehouse Workforce Management (5)
6.6
Production Process Design (2)
7.6
Supply Chain Business Flows (2)
8.0
Production Management (2)
8.0
Contracted Manufacturing Management (2)
8.0
Configuration Management (2)
8.6
Work Definition (2)
6.4
Work Execution (2)
6.0
Advanced Fulfillment (2)
7.6
Manufacturing Costs (4)
9.1
Forecasting (7)
6.4
Inventory Planning (6)
5.2
Multi-tier Supply Chain Planning (4)
6.7
Performance Monitoring (4)
6.1
Ideation Management (1)
8
Requirements Management (1)
8
Proposal Management (1)
8
Innovation Portfolio Management (1)
8
Product Master Data Management (1)
7
Vendor Portal (4)
6.9
Project Portfolio Management (1)
8

About NetSuite

NetSuite is a cloud-based suite of ERP and accounting modules which is sold in various different editions aimed at differently-sized customers. The multi-country, multi-currency version is an additional module called OneWorld. NetSuite touts intuitive end-to-end functionality from sales estimates to customer collection, and end-to-end workflow management capability. NetSuite integrates with shipping carriers providing centralized processing-to-fulfillment order tracking, and a full audit trail. Other features include inventory and payroll management, human capital management, financial planning, revenue management, and more. NetSuite can also be packaged with CRM and eCommerce systems. NetSuite's broad set of services are targeted at medium-sized businesses and enterprises, though a system for smaller businesses needing a narrower range of services can be built. Because it is offered modularly and is highly configurable, price of implementation can vary widely depending on buyer needs.

NetSuite Integrations

NetSuite Competitors

Acumatica, FinancialForce Accounting, Sage Intacct, Microsoft Dynamics GP, Microsoft Dynamics SL, Oracle Financials, QuickBooks Desktop Enterprise, Sage 100cloud (formerly Sage 100 ERP), SAP Business ByDesign, SAP ERP, Sage 300cloud (formerly Sage 300 ERP), RetailOps, Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX), Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), WORK[etc]

NetSuite Technical Details

Operating Systems: Unspecified
Mobile Application:No