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NetSuite ERP

NetSuite ERP

Overview

What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in…

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Recent Reviews

NetSuite ERP Review

8 out of 10
March 25, 2024
Incentivized
We use NetSuite ERP for general ledger management, accounts payable and vendor management. We are happy with the features in the general …
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NetSuite ERP Review

9 out of 10
November 03, 2023
Incentivized
In my role as a CFO, I approve invoices, so I get a notification in my inbox, click on it and it takes me to NetSuite. It's part of the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Billing Management (188)
    8.3
    83%
  • Accounts payable (252)
    8.3
    83%
  • Accounts receivable (233)
    8.3
    83%
  • Order entry (203)
    8.1
    81%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

9 videos

Save Time By Empowering Your People - Director of IT's Review of NetSuite ERP
04:00
Director of Finance Feels the Efficiency | NetSuite ERP Review
06:05
NetSuite ERP Review | IT Administrator Appreciates the Flexibility
06:10
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Pricing

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What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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Alternatives Pricing

What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

What is Genius Solutions?

Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to…

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

1.1
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9.1
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.2
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.3
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.7
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.8
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

8.8
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

7.5
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

6.4
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

4.1
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

3.1
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

3.3
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

3.1
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

3
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

9
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

7.9
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

3.8
Avg 7.3
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Product Details

What is NetSuite ERP?

As a cloud ERP solution, NetSuite is presented as the first and last business management solution a business could ever need.
NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation, and omnichannel commerce, used by more than 37,000 customers in 219 countries.

NetSuite ERP Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Subledger and Financial Process Features

  • Supported: Billing Management

Order Management Features

  • Supported: Order entry

Project Financial Management Features

  • Supported: Capital Project Management

Supply Chain Features

  • Supported: Inventory Planning

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

NetSuite ERP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Sage 100, Microsoft Dynamics GP, and Odoo are common alternatives for NetSuite ERP.

Reviewers rate Inventory tracking highest, with a score of 9.8.

The most common users of NetSuite ERP are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1173)

Attribute Ratings

Reviews

(1-25 of 223)
Companies can't remove reviews or game the system. Here's why
November 03, 2023

NetSuite ERP Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
In the Eastern US time zone, you will only receive a call back after hours. They will ask you 100 questions before even listening to your problem. None of the troubleshooting you've done matters.
Jon Ferguson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I believe it's limited in what you can use it for. I believe you can spend same money with third party company and get much more expanded help for less. I believe NetSuite ERP support is limited to answering questions about the product and how to use it as well as fixing things when they don’t work as the should. In my experience, they won’t help you by creating custom searches, fields, reports, or scripts to help you meet your business needs. You have to engage NetSuite Professional Services team for such help at a very high cost. They are good, in my opinion, not competitive on price with 3rd party companies.
October 19, 2023

NetSuite ERP Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I appreciate being able to access a live person/people when I contact support. It is always much easier to talk through issues and/or share screens to walk through the issues. They are very responsive, and if they have to take the issues offline, they are good about getting back to me.
October 19, 2023

Capabilities are endless

Score 10 out of 10
Vetted Review
Verified User
Incentivized
NetSuite ERP support has been really helpful for the most part. They give me answers if they can right away, or definitely follow up with the information that is helpful.
October 19, 2023

NetSuite ERP Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I would like to give 8 rating for NetSuite support and reason for that is below:
Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
October 19, 2023

We Love NetSuite ERP!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We used ACS for a while, and it was not a great experience. We knew and found more solutions and better solutions than ACS. They were much slower and solutions were incomplete and untested.
October 19, 2023

NetSuite ERP

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Getting to the appropriate person or level of support can take longer than I would like, but I typically to end up with a timely response and solution.
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