Bonterra Guided Fundraising

Formerly Network for Good

I work with an emerging non-profit that was looking to move to the next level and our partnership with Bonterra Guided Fundraising and Network 4 Good has accelerated that growth tremendously. The platform has enabled us to not only communicate with our donors and supporters but to build stronger relationships with them. The tools for building giving pages and communication are robust and have helped us better understand where our support is coming from and where we need to work harder to better engage certain groups of donors. We have been impressed with the quality of the design options the platform affords us and how easy it's been to navigate the system. It's intuitive and very easy to use. But in the few instances where we've needed help, there were multiple options for help that we accessed quickly and easily. We did a lot of due diligence before choosing Bonterra and we have been extremely happy with our decision. If you are a nonprofit ripe for growth, this platform will help you blossom.

Bonterra Guided Fundraising helps us optimize our fundraising efforts efficiently. It is used in our organization to streamline donation management, create and manage fundraising campaigns, facilitate peer-to-peer fundraising, manage events, analyze data, and engage with donors effectively.

I am able to send blast e-mails out to all of our donors with our online donation link so that I can continue to raise revenue to run our missions. As the person responsible for fundraising, I use the system to track donations and look up individual contacts. Our Administrative Consultant continually updates donations and sends out acknowledgement letters. She creates a donation report that I present to the Board by donor category. I create a new online campaign every fall and all fiscal year that is the link that I send out to raise funds.

The way we use the platform:
We create our event pages, utilize the email blasts, add and manage all our donors, and create reports. It is straightforward to make our emails and event pages.
Some of the problems we have encountered:
Some have to do with reporting; it is confusing. You can't create a tax letter with all the donations of the year in a simple way. Whenever you have to delete a ticket holder and make a donor, it creates a lot of confusion and problems. The font size and format are not very user-friendly whenever we create a page.

I am blessed to have two separate Bonterra Fundraising accounts. In both of the organizations, Ghanaian Mothers' Hope, and The Giving Challenge, the set up in Bonterra has made it easy to share my cause, educating children in Africa, and allowing donors to donate. I have used the events module, peer to peer fundraising, as well as donor data base, email blasts and the reporting functions are amazing.

I am a new customer to the system from Network For Good, but I believe the transition to me being comfortable went very smoothly.<br>I want to be able to send emails to lapse donors without the system making me go to private email.

The Guided Fundraising software allows us to communicate directly with all donors and major stakeholders in our organization in an efficient and professional manner. We are able to provide updates on current programs and share good news on a regular basis with the easy to use email and direct mail functions in the software. In addition, the financial reports provided help us keep track of the effectiveness of our communications!

Network for Good was what we needed as it combines several different services in one easy-to-use platform, including donation management and email marketing. However, the change over to Bonterra has not been great. The customer service has gone down and they've changed terms regarding our contract, without our approval or signature. Overall, I am very unhappy with Bonterra and won't be renewing with them.

I use Bonterra to manage all of our fundraising efforts. I am able to have all things in one place, and able to manage all things simultaneously. The platform is easy to use and I am able to get in, do what I need to do, and get out. I am glad we are using Bonterra to run all of our fundraising efforts.

We are using Bonterra to help with organizing our Fundraising campaigns, maintain records of our volunteers and donors, and run analytics on giving. The platform has reduced using excel and other cumbersome programs. Bonterra has allowed our nonprofit to become more efficient with the data and output of what we are doing.

[...] is a grass root not for profit organization that provide hot showers for the homeless. We find Network for Good easy steps process and great customer service to help us merge our information from excel into the Network for Good system. [...] use Network for Good for tracking and recording our donors contact information and donations, for fundraising campaign we host each quarterly and yearly. We also use Network for Good for mailing and emailing updates and status of our work in the community to our donors each month, The platform provide easy access to daily and monthly records of new and recurring donors or donation amounts.

Donor software tracking; donations and reporting. Plus we send eblasts, videos, thank yous—generally maintain a patron client base and maintain board reporting.

We find customer service Excellent: quick and accurate.

Also easy to use, accessible to various levels of authority from Boards to Interns, maintaining appropriate security and confidentiality

We currently work with over 500 donors, 200 clients, and 100 volunteers. NFG has been a lifesaver in keeping track of all of our information and also getting information out. I am constantly learning new ways to use NFG, and realizing how many resources it offers wrapped up in one program. It is so nice having everything in one place.

We currently use Network For Good daily. We use it for donor/donation tracking, record keeping, and for creating thank yous. Overall, we have not come across any problems in using this system. One thing that would be helpful to me would be the ability to save a document in a donor record.

We use Network for Good the donate location on our web page and to track all those donations. Then after the donations it will generate a thank you letter for the donation. So, we know where all of our donations come from for tax purposes. We also us Network for Good as a communication tool for all of donors and sponsors. We use the email communication to keep up our base to date of all of our fundraising events. We, also use the email communication for a quarterly newsletter that we send out to everyone. The other thing we use it for is our direct mail thank you letters for all our sponsors and organizations that sponsor or donate items to our fundraising events. We also use the giving page to create fundraising campaigns during the year. It has made it so easy to keep track of all of our donors and followers. We have the database in one place, and we can send out mass emails and direct emails instantly and keeping track of all of our donations for tax purposes. A great time saver!!!!

We have used NFG since 2013 to help with online donations, donor management, fundraising, events, auctions, and reporting. As a 1-staff office, NFG has filled the "position" of donor management staff. I am able to whip up reports, analyze patterns of giving (or not giving), update donor records, and so much more. We have used the auction service since 2021, with our 3rd annual online silent auction being produced as I type. We have used the event tools to manage attendees, sponsors, and create reports. The customer service is excellent. And as a small nonprofit, the use of ease of the products and customer-friendly support are both extremely important.

We use Network for Good for online payment processing, donor/contact management, and as our communication platform with donors. Before NFG, we used various spreadsheets and systems to track this data. That was very cumbersome and difficult to integrate. It was also time consuming for our small staff. Our process around donor management and engagement is now much more efficient since implementing NFG.

The River City Journalism Fund uses Network for Good as our development database. We not only collect and track all of our donations through Network for Good, but we also send e-blasts and newsletters for both informational and fundraising purposes through the database.

Network for Good makes it easy for us to have an ongoing fundraising campaign as well as a specific campaign for a project. Creating a giving page & sending it out to donors can all be done within minutes. There was a Zoom group training (recorded so you can go back to it) to show us how to create a page, plus our fundraising coach walked us through it while we created our first page. User-friendly!

With Network for Good, you can track group communication & see the statistics, for example, of emails delivered, opened or deleted. You can resend an email to only those who didn’t open it the first time.

It makes it much easier to communicate with our donors with options to text, email, text a video, find an address for a letter. It’s all in one place. Mahalo NUI to Network for Good & our Coach John Gilchrist!

We use Network for Good daily at First Call For Help. Whether it be inputting data for the donations we receive through the mail, checking our online donations, and to reference when writing thank you cards to our donors. Our Monday Minute is a newsletter we send out on, you guessed it, Mondays, and we email it to all of our contacts through Network For Good. The convenience of donations tracked in one place solves our problem of needing to figure donor totals at the end of the year for tax purposes.

Paladin struggled with maintaining donor information. The agency used one system to collect donations, and a second system to collect donor information. Paladin's interest in Network for Good stemmed from the ability to collect donations and donor information within one system.

I utilize Network For Good as our Donor Data Base. Here, I record all donations and generate acknowledgments. I can easily create themed acknowledgments for all kinds of donation scenarios including, every day giving donors, recurring donors, event donors, direct mail donors, and ticket purchasers. I utilize the campaign/designation categories so that I know where every donation is from and going. This makes for easy sorts to pull up information for analytics. I use communications to create monthly e-blasts and special email reminders. I also create forms for individuals to sign up for groups, training, events, and volunteering.

Network for Good is a critical tool for my animal rescue non-profit. It allows me to gain greater outreach and enables me to track donations and supporters. It also allows me to use tools such as video thank you's and text messages that other platforms do not offer which results in greater success and raising awareness for the work we do.

We use Network for Good to track and communicate with our donors. Network for Good allows us to seamlessly communicate, track and solicit donations.

We use it increasingly now for donor appeals, event planning/management/evaluations; strategic automated communications; building support networks; event and Campaign websites. Year-end report data generation, categorizing donors, etc. The program provides systems necessary for easily accessible back office support. We experienced a learning curve initially, however the readily available tutorials, and customer support services have made it possible to move beyond that initial roadblock.