This is the catalyst for growth we needed!
I work with an emerging non-profit that was looking to move to the next level and our partnership with Bonterra Guided Fundraising and …
Overview
What is Bonterra Guided Fundraising?
Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.
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What is Bonterra Guided Fundraising?
Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
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What is Bonterra Guided Fundraising?
Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.
Feature highlights: guided approach | all-in-one software | virtual, hybrid, in-person events | auctions | fundraising coaches
Guided Fundraising is a solution designed to help users reach fundraising goals, connect with supporters, and advance their missions with fundraising software. For users overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for, Guided Fundraising aims to bring together all the tools, features, and guidance needed so that they can confidently raise funds and build strong donor relationships.
Built for small and growing nonprofits, Guided Fundraising is designed to help the user become a better fundraiser. The solution combines donor management, communication tools, and online fundraising features, in one integrated software. Plus, onboarding, customer service, and data migration are included.
Built for small and growing nonprofits, Guided Fundraising is designed to help the user become a better fundraiser. The solution combines donor management, communication tools, and online fundraising features, in one integrated software. Plus, onboarding, customer service, and data migration are included.
According to Bonterra:
- Nonprofits who utilized Guided Fundraising video messages raised 32% more than those who didn't
- Guided Fundraising customers see an average donor retention of 49%
Feature highlights: guided approach | all-in-one software | virtual, hybrid, in-person events | auctions | fundraising coaches
Bonterra Guided Fundraising Features
- Supported: Guided Approach
- Supported: All-in-one Software
- Supported: Virtual, hybrid, in-person events
- Supported: Auctions
- Supported: Fundraising coaches
Bonterra Guided Fundraising Screenshots
Bonterra Guided Fundraising Videos
Bonterra Guided Fundraising Integrations
Bonterra Guided Fundraising Competitors
Bonterra Guided Fundraising Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Languages | English |
Bonterra Guided Fundraising Downloadables
Frequently Asked Questions
Bonterra Guided Fundraising offers a nonprofit fundraising suite of applications, with donor management features like intelligent tracking of donor readiness and targeted messaging.
DonorPerfect, Blackbaud eTapestry, and Salesforce Sales Cloud are common alternatives for Bonterra Guided Fundraising.
Reviewers rate Support Rating highest, with a score of 2.8.
The most common users of Bonterra Guided Fundraising are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(185)Attribute Ratings
Reviews
(26-50 of 123)Companies can't remove reviews or game the system. Here's why
June 20, 2023
Don't Wait... Get Network for Good Today!
- Timely Communication
- Helpful Customer Service
- Friendly Staff
- Adding more functions to use besides for fundraising
- Creating email blasts from scratch
June 20, 2023
Network for Good - Go For It!
- technology
- relationship building
- donor retention
- fees should be all inclusive - do not like how we have to add things on
June 13, 2023
This user rates Network For Good 10/10!
- Top-notch customer service! The Network For Good team is responsive, genuinely courteous, and knowledgeable about the product.
- Communication options are available for all donor preferences, from good old-fashioned direct mail to email, text, and video. And all are easy to use!
- Creating forms for surveys and other data capturing is very easy, as is construction of reports on donors and donations for management use.
- Love the format options and drag-and-drop functionality -- including embedding videos -- for newsletters and email engagements.
- Would love to be able to modify my dashboard to graph and chart the campaigns and designations I want to see. I don't understand the algorithms behind what is served up for display. For instance, would like to be able to separate members from donors on the dashboard.
- Would like to see the donation refund process an online process.
- When cloning a form, such as for a survey, would like to be able to change a question or field without having it affect prior forms.
February 15, 2023
We definitely traded up!
Score 9 out of 10
Vetted Review
Verified User
- We imported the last six years of data and were able to reach out to people who hadn't been contacted in that amount of time (thank you, "Lapsed Donor" indication), reviving the relationship and receiving new donations.
- It's so easy to dash off a quick personalized thank you to event participants when they buy through a NFG link -- we don't generally send individual thanks to people who purchase tickets since they don't always purchase through us, so it's nice to be able to do that easily when they do.
- I'm a visual person so I appreciate the graphs and charts--they are gratifying!
- I wish there was a field where I could enter a main contact person for an organization without that person having to already be an individual contact-- some of these organizations change responsible parties all the time
- It would be nice to be able to merge campaigns. I had created one and entered some donations manually. Then I imported a bunch more and named it the same, assuming they would go into the existing campaign. But they did not, and I ended up with two campaigns of the same name, had to move them all manually and then delete the one I had emptied.
- I'm not crazy about in-kind donations values being lumped into funds raised, since we don't actually realize the dollar value on many of those.
February 10, 2023
Makes time for fun fundraising!
Score 10 out of 10
Vetted Review
Verified User
- Organized database with good details and prompts for complete files
- Tabulates reports of donors daily and over time
- Makes the organization more transparent to all stakeholders
- Helps with lapsed donors
- Reminds staff of fundraising deadlines
- Individual contact listing being required before the company or business causes some business to be dropped if the individual leaves the business
- when you have a donor who donated both as a business and as an individual sometimes one or the other does not come up in the listing when you search for an amount for the year
- FaceBook donations being identified by at least who did the fundraiser, not the donors. I do a birthday fundraiser every year for Caring Carroll and there is no indication that it came from me. The money comes in but we do not know where it came from who held the fundraiser.
- The fact that the FaceBook donations go into our Network for Good database before we even have the money is confusing.
Score 10 out of 10
Vetted Review
Verified User
- You can create donor surveys to use
- Tracking through clicks, conversion rates, location and many other ways to track donors
- You can connect your campaign to google ads
- Showing users how to download things from the database
- Allowing mailing labels to be created from the database
February 10, 2023
Great Donor management system for small Non-profits
- NFG offers At-a-glance donor snapshots
- easy reporting with NFG
- ease of email eblasts
- ease of multi-channel marketing
- We'd like to add grantors into the system but exclude them where appropriate
- do not like that ticket holders and sponsors are not treated as donors
- Lapsed donors usually is accurate but double entry or donors creates confusion
February 10, 2023
Specialized software that saves soooo much time!!
- Offer templates for fundraising emails
- Keeping donor history
- Tracking over all donations
- Tracking the effectiveness of different fundraising campaigns
- Customer service
- The only thing that I can think of is the price. For a small rural non-profit, the expense so far, outweighs the income.
- Improved Customer communication
- Fund Raising Campaigns and Graphs
- Data Entry tasks are valuable, especially at volunteer level
- We now have a newsletter that we don't have to mail out.
- Improved graphics for board meetings and committees
- Importing and Exporting documents could be easier
- Allow us to upload a newsletter to send out to customers via email
February 08, 2023
Doubled Event Profit
Score 9 out of 10
Vetted Review
Verified User
- All of our information is now in one place
- We keep better track of details regarding donors
- It is simple to track event funds
- Some of our events do not have a cost, it looks clunky to gather registrations for these events because the system treats them like a donation rather than a registration
- Loading/ starting up the system takes a while
February 08, 2023
Network for Good - The White Glove Experience!
Score 10 out of 10
Vetted Review
Verified User
- Customer Service is IMPECCABLE.
- They have MASTERED the on-boarding process!
- The follow-up is impressive!
- Transitioning from a different platform to Network for Good was seamless!
- More communication around closing out individual accounts is critical. We thought the account with EveryAction was closed but it was not. We were charged for two months. We are still being charged by the Paragon (merchant account). So, it is important that they nail that transition process.
February 04, 2023
From Blackbaud etapestry to Network for Good
Score 10 out of 10
Vetted Review
Verified User
- User friendliness / common sense
- Provides answers to common questions well
- Makes it very easy to run specific reports
- Data importing
- Timed entry feature for events
- Data cleanup resources
- Allowing emails to be used on multiple accounts (business & individual)
- Importing templates from other systems (Constant Contact)
- Scan business cards to be uploaded
February 03, 2023
Network for Good, the Apple of Donor Management!
Score 9 out of 10
Vetted Review
Verified User
- Ease of use
- mass communication
- mentor support
- team support
- I wish I could have more 1 on 1 time!
- The help button is not that helpful
- Considering the tools, maybe more video help, rather than pointing to a an article
- The support team is helpful but it sometimes takes too long to get a response.
February 03, 2023
Network for Good is Good for Babies
Score 10 out of 10
Vetted Review
Verified User
- Donor Management system that is easy to use
- Helpful coaching
- Great Communication tools including newsletter, texting, and messaging
- More coaching opportunities during the first year.
- For Facebook Donations: getting the contacts of donors
January 25, 2023
For Animal Rescue and Nonprofit Donor Tracking this is Great!
- easy dashboard
- easy supporter communication
- easy to use
- easy to import
- easy to streamline
- More templates
- High email bounce and rejects
January 20, 2023
Network for Good has been Good for our Network of donors
Score 9 out of 10
Vetted Review
Verified User
- Easy Data Entry Processing
- Report Functionality
- Event donation functionality
- Some of the reporting functions are a bit difficult to set up and execute
- The process for generating thank you letters from within the system is slightly cumbersome
- Should be able to create an individual contact while creating an organizational contact instead of having to do that first
January 20, 2023
Easy to use for our Non Profit Organization!
Score 10 out of 10
Vetted Review
Verified User
- Enewsletter
- Event Ticketing
- Supporter Database
- Not applicable. It works well for our Foundation.
January 20, 2023
Network for Not For Profits!
Score 10 out of 10
Vetted Review
Verified User
- Fundraising
- Email Blasts
- Giving reports
- CVC template!
January 20, 2023
Goes the extra mile with video thank yous!
Score 9 out of 10
Vetted Review
Verified User
- Video thank yous to donors
- Event management
- Donor tracking
- Linking married people. For example, my Finance Director gives annually and so does her husband. If I want to send her a thank you video because she donated, I have to delete his phone number and input her's. I could list her as a separate donor but that seems silly.
- Grant management--add this feature and we would drop our other software we use to track those. It's a bear right now.
December 13, 2022
Thrilled with Network for Good
Score 10 out of 10
Vetted Review
Verified User
- Support is excellent
- Ease of use
- Ease of onboarding
- Allows for unlimited users
- Prompts make it easy to get through a project
- Templates are extremely helpful
- I have found nothing yet. Been such an improvement over our last CRM.
December 04, 2022
Excellent Product
- Responds to needs of customer
- Technical assistance
- Customer service
- I really can not see any reason that Network needs to improve.
November 29, 2022
A Senior in a Techy World
- User-friendly system
- Valuable information based on how you use the system
- Amazing support!!!
- I wish I had something to add here, but as of now, I don't. That's a good thing, right, although I know there should always be room for improvement.
November 29, 2022
Network for Good is a Game Changer, but ensure that you understand how the transition of your previous database works.
- Great communication features with donors and volunteers.
- User-friendly.
- Ability to take over the phone payments.
- The import process from our previous donor database was not as seamless as explained. Much of the work was put on our staff and still has not been resolved.
November 29, 2022
Network for Good Takes Your Non-Profit to the Next Level
- Training and Onboarding
- Ongoing support
- Ease of use
- Creative content suggestions and guidance
- Allow for more than one type of ticket purchase without an upcharge
November 29, 2022
Excellent customer service!
- On-boarding support
- Answering questions in chat
- User-friendly
- More appointments available with on-boarding specialist
- Longer appointments with on-boarding (30 minutes is not long enough)