Overview
What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
One of the best toolings for Observability
Powerful Tool With Overly Complicated UI
Boost Productivity and Efficiency with Performance Analysis Software
New Relic APM is magic. Simple to implement and gives visibility of everything. Not cheap
It is our eyes to detect errors, performance losses, …
Best APM solution for full-stack web developers
Observability Swiss Pocket Knife
New Relic - get to the root of the problem quickly
Single source of truth
One of the Best Tools for Full Stack Monitoring
New Relic can't go wrong with NR for observability of your applications
Great service for performance and full stack analysis.
360 degree solution for your application and infrastructure monitoring
An SRE swiss army knife
New Relic at a glance.
Awards
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Reviewer Pros & Cons
Pricing
Free (Forever)
$0
Telemetry Data Platform
$0.25
Incident Intelligence
$0.50
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
New Relic Integrations
New Relic Competitors
New Relic Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Supported Languages | English |
New Relic Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(299)Attribute Ratings
Reviews
(26-50 of 126)- Application performance monitoring
- Infrastructure monitoring
- Synthetic monitoring
- Incident workflow
- The product functions can be grouped together in an intuitive manner.
- A single search bar to meet all the search needs.
- There should be 2 types of app notification options, one for feature notification and another for product announcements.
New Relic - Review
- End point Monitoring
- Multiple Locations
- Accuracy
- As a proactive Monitoring system
- Identify False Alarms
- Transaction Tracing.
- Aggregating Request Performance.
- Determining Source of Request Bottlenecks (Application or Database Layer).
- The interface can be overwhelming and similar features sometimes are partitioned into different sections.
- I wish transaction tracing had better, higher-level statistics about the number and frequency of database calls during a request.
- I wish the database section had views on total query volume, not just throughput or slow queries.
- Performance monitoring
- Alerting and logging
- Deep dive into DB and code issues
- Hand holding and wizards
- Simplification of UX
An All in One Solution
- Querying data with their dialect/syntax.
- Inventory data around system and configuration.
- Mobile Monitoring.
- NRQL does a good job but not as sophisticated/able to be fine-tunes as a SQL Query.
- Limited New Relic Support at times - Good but sometimes limited.
- More on the storage size for JSON/text.
New Relic - Worth the Price
- Monitors the server infrastructure.
- Monitors APM on the application level.
- Custom dashboards can be built to monitor the application more closely.
- New Hosts in Infrastructure is cluttered and tough to use.
- Logging is a new feature and needs UI improvement.
- Learn the metrics from the past and acknowledge the known anomalies automatically.
Strong service but UX requires improvement
- Lets you query the servers' logs.
- Send automatic alerts based on high error rates.
- Manually monitor the servers based on the logs.
- The UX/UI of the software is not so intuitive and the learning curve is stiff.
- There are so many params to use, which makes it more difficult than the benefit of flexibility.
- The user interface of New Relic is very smooth, straightforward, and easy to use.
- Seeing the metrics and performance helps our team debug issues in our app and improve performance.
- The dashboards provide very helpful information and insight on how healthy our apps are.
- The documentation is not straightforward and a bit overwhelming to read.
- Sometimes the data is hard to read and difficult to understand how it is useful to us.
- There are a few bugs on the UI and the page needs to be refreshed to fixed the issue.
New Relic is an insurance policy for revenue
- APM
- Alert Diagnostics
- Dashboarding
- Data graphing capabilities can be limited
- Some visualisation can be clunky
- Alert fine-tuning could be better, time-based alert suppression or time based alert tolerance banding would be good
Solid Product for Full Stack Observability
- Provide error traces
- Show errors and latency
- Show service usage in service map
- Alert configuration
- Page urls are not usable
- Site speed
New Relic makes my team's life easier!
- Health route monitoring
- Client-side monitoring
- Server-side monitoring
- Anomaly detection
- Alert policy management
Opinion of a regular user
- Display data on dashboard
- Display and filter logs
- Interface [is] user-friendly
- Tutorial for users
New Relic experience
- Clear visibility for each part or the whole part of the system
- Monitoring and Alerting is not limited for the system needs, but also business needs
- We can define metrics or create any dashboard by ourselves
- As we are trying to monitor the expenses in our multi-cloud system, the GCP integration did not have the cost monitoring yet as it does in AWS integration
- As we are using the SQS and Pub/Sub, we cannot find the capability for the queue data analysis feature
New Relic For Performance Testing
- JVM statistics
- URL response times
- DB SQL execution times
- Server CPU & memory
- Additional DB metrics
- Log tracking with text search functionality
- More tracing samples on requests
Easy to start, hard to continue
- Present information in a good way (GUI)
- Performance of the application
- Easy to use
- The main issue with New Relic is their aggressive salespeople
- The pricing model quickly becomes expensive.
New Relic - All In One Monitoring Solutions
- monitoring
- APM
- alerting
- distributed tracing
A Must Have Tool for Software Developers or DevOps!
- Monitor traffic rates and server usage on real time
- Helps engineers to dive deep into an issue and guides them to the root cause
- Provides high-level system health status of different components (ie. Server capacity, RPM, page load time, error rate..)
- Near real time reporting
- Links with deployment so easy to understand if an issue has occurred after a particular release
- Installation can be cumbersome at times depending on the setup
- Mostly useful to engineering team but doesn't always help the non tech people
- Errors [that] happen at [the] operating system level doesn't reach New Relic so [it's] hard to trace those issues
- Pricing is bit steep but there [are] no other good alternatives
Well done New Relic!
- Nice overview of Infrastructure and ability to see it from different angles.
- Logging system and search in the logs.
- Ability to use TraceIds that helps investigating where the issue comes from.
- Powerful Alerts system.
- Nice configurable widgets that provide good at-a-glance overview
- Search in Logs can be slow, sometimes [the] browser even gets stuck when you type a search query.
- When a policy is violated, it takes time to find the respective logs from the violation view.
The benefits of using New Relic with front end apps
- Monitoring application
- Providing very good data to track problems
- Alerts
- Good SLA
- Better integration of backend and frontend applications
- Assign erros
- Better frontend erros list
New Relic - Your Monitoring Partner
- Quick overview of the health of your application.
- Easy creation of alerts.
- Can create dashboards easily and quickly.
- UX/UI is not intuitive always and has a learning curve.
- .Net support still feels a bit behind other languages.
- Azure integration needs more improvement
New Relic - For Performance [Architect]
- App Monitoring for Java based Monolithic apps
- Distributed tracing
- Dashboards
- AWS Lambda APM monitoring
- Customer Support
- Trainings
New Relic: Pros and Cons from real experience
- Many important signals(for my case, signals related to the Tomcat server) come out of the box.
- Dashboard is easy to set up and share among multiple department.
- New Relic Query Language is simple and intuitive to use.
- Dashboard doesn't provide parameterization capability. So if you need to create the same dashboard to capture metrics of different environments/ or hosts, you need to keep a copy and pasting the same dashboard again and again.
- New Relic Query Language doesn't really support more complicated join operation between 2 (or more) types of signals (or it does support that, but in a convolute way). So, it's a hassle when you need to capture a more complicated signal.
- If you span the timeframe in the dashboard to be too wide apart, the dashboard may be slow to load or even crash the browser.
Using New Relic as game changer
- Service map to overview the error across different units - services, DB and front-end.
- Memory and CPU real-time monitoring.
- Error tracking for the requests/transactions across different units - services, DB, and front-end.
- App health alert setting with powerful NRQL query.
- Centralized wiki for finding info easier to setup New Relic for app to communicate.
- Provides step-by-step examples to set up New Relic in different code-base apps and external services ex - Slack and PageDuty.
- Metrix history (Memory and CPU usages) can be longer for tracing purpose.
New Relic is great
- Monitoring
- Alerting
- Distributed Tracing
- Service Mapping
- Anomaly Detection
- Documentation (on some of the less explored features).
One stop solution for all your queries
- Monitoring Infra.
- Synthetics
- Dashboards
- Alerts
- APM
- Synthetics UI needs to be changed.
- New Relic One UI is not that much user friendly.
- Adding more inbuilt functions to NR SQL for date range queries.