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New Relic

New Relic

Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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Overview

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Learn from top reviewers

New Relic continues to be the tool of choice for APM and Metrics

Rating: 9 out of 10
December 17, 2024
IncentivizedVetted ReviewVerified User
Infrastructure Monitoring and Alerting Application Performance Monitoring and Alerting Tracking business and product related KPI's and metrics. Dashboards for NOC and the cust...
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Piyush Goel
Vice-President - Engineering
Senior Vice President - Engineering
Capillary Technologies
New Relic7 years of experience

One of the best toolings for Observability

Rating: 4 out of 10
October 3, 2024
IncentivizedVetted ReviewVerified User
We use New Relic for backend, frontend and synthetics observability. We need to know when our website for the users is performing.
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Verified user
Engineer
New Relic5 years of experience

Our go-to for performance monitoring

Rating: 9 out of 10
October 2, 2024
IncentivizedVetted ReviewVerified User
We use New Relic primarily for application performance and uptime monitoring. Occasionally for investigating errors. Typically our use case is that New Relic is available via...
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Verified user
Director
New Relic6 years of experience

New Relic Review

Rating: 10 out of 10
September 26, 2024
Vetted ReviewVerified User
Total cost of ownership, Human resources, productivity Infrastructure efficiencies, E-commerce revenues, Subscription revenues, Advertising revenues, Mobile app ado...
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Verified user
Engineer
New Relic2 years of experience

My experience with New Relic

Rating: 10 out of 10
March 12, 2024
IncentivizedVetted ReviewVerified User
New Relic helped us identify RDS lock wait timeouts for a clients high load e-commerce store. With the help of New Relic Application Performance Monitoring we were able to pin...
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Verified user
Employee
New Relic1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free (Forever)

$0

Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Telemetry Data Platform

$0.25

Cloud
per month per extra GB data ingest (after first free 100GB per month)

Incident Intelligence

$0.50

Cloud
per month per event (after first 1000 free events per month)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is New Relic?

New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.

There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.

New Relic Features

  • Supported: Telemetry Data Platform
  • Supported: Full-Stack Observability
  • Supported: Applied Intelligence

New Relic Videos

Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.

New Relic Integrations

New Relic Competitors

New Relic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

New Relic Downloadables

Frequently Asked Questions

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

Dynatrace, Datadog, and AppDynamics are common alternatives for New Relic.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of New Relic are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 72)

Opinion of a regular user

Rating: 8 out of 10
Incentivized
January 19, 2022
Verified User
Manager in Information Technology
Computer Software Company, 10,001+ employees
Vetted Review
Verified User
New Relic
1 year of experience
Use Cases and Deployment Scope
I use New Relic in order to monitor and follow KPI about our application. Particularly, this allows us to detect performance issues.
Pros
  • Display data on dashboard
  • Display and filter logs
  • Interface [is] user-friendly
Cons
  • Tutorial for users
Likelihood to Recommend
New Relic is a great platform that helps us to develop strong solutions for our clients. It offers a lot of features to bring us technical data. Also, New Relic is very useful with its alerts system.

New Relic "Insights" sure does live up to it's name

Rating: 4 out of 10
Incentivized
September 28, 2016
Use Cases and Deployment Scope
Our engineering department uses it to measure traffic, analyze scraping of our website, and bug detection. For speed optimization, there was nothing that compares - we use it to find bottlenecks in our web application, and adjust accordingly. New Relic was used to make decisions about where to put our efforts, whether to spend some time in the code in the front or backend, or whether we needed to spend some time in Ops, adjusting Nginx, or adding another server.
Pros
  • Clear analytics tools for understanding historical traffic
  • Invaluable in debugging errors on the production webstie
  • Pinpoints exactly where the slow parts of our web application were
Cons
  • Web interface can be overwhelming at first - not very user friendly
  • Very expensive pricing for some key features
  • Plugin management can be tricky
Likelihood to Recommend
New Relic Insights helps a user visually understand what is going on in their network. We used it to map user behavior to ad clicks so we could adjust our decisions around ad placement. If you need to use their API for importing files be warned: Their API fails silently, and so if you have an ETL regularly pushing data to them, you wouldn't know if it ever breaks.

Best JavaScript error spot tools

Rating: 7 out of 10
Incentivized
January 18, 2018
ML
Marco Lunazzi
IT Project Leader
LUISAVIAROMA.COM (Luxury Goods & Jewelry, 51-200 employees)
Vetted Review
Verified User
New Relic
1 year of experience
View profile
Use Cases and Deployment Scope
The tool is used in our company just by the IT department that I belong to.

We mostly use it to check if any problems occur on the user's browser. Given that we are a worldwide shipping company and our website is browsed by any and every device out there, it's really hard to run a proper test for all of them, so having a feedback on the errors occurring on the user's browser is a very important information for us. The ability to drill down the problem and understand on which browser they occur is invaluable.

Moreover, we integrated a lot of partners on our website, third party pixel, etc. We can easily spot any bugged release they made, seeing the increasing number of errors and easily finding the sources.
Pros
  • Having a overview of the errors occurring on browser, having the ability to drill down by browser, see the exceptions detail and source.
  • Having an overall measurement of the load page time, rendering time, and other important KPI in the site speed analysis.
Cons
  • Beside having a different interesting look at the data, sometimes it could be helpful to have more interconnections between those data. Things like having a look at the throughput split by countries, or having a look at the page loading time split by device or browser could be a significant improvement.
  • Most data are actually overlapping with other industry-standard tools like Google Analytics. That's not a real con of the tool, but probably some more tech detail should be added to differentiate from a more marketing-focused tool.
Likelihood to Recommend
The scenario where NR Browser really stands up is about issues discovering. Monitor if all the third party pixels works fine along side the core website execution would be a nightmare without this tool.
Having a more user behavioral look at the data is probably pointless: other tools like GA is more suited for this purpose. For example analizing the traffic hitting certain part of the website, where does this traffic comes from, etc.

Simple & Intuitive

Rating: 8 out of 10
Incentivized
August 08, 2018
Verified User
Engineer in Engineering
Computer Software Company, 1-10 employees
Vetted Review
Verified User
New Relic
3 years of experience
Use Cases and Deployment Scope
The main business problem we solve using New Relic is the prevention of disasters before they occur. Using this analytic tool we have witnessed a few incidents real time that could potentially effect production users - which we were able to isolate and use emergency change control to fix.
Pros
  • NewRelic is a simple and intuitive solution that gives detailed performance metrics for every aspect of the environment, in real-time.
  • I love the amount of detail I can receive on very detailed aspects of my software.
  • I am able to view app performance down to specific lines of code. This allows me to see what the code is connected to, effecting and the resources being used.
Cons
  • The paid solutions are a bit pricey unless you are looking at it as a scalable solution for your future growth.
  • The only other thing I can think of is that the learning curve is a bit steep for inexperienced users.
Likelihood to Recommend

Great Tool for Analytical Data Insights

Rating: 8 out of 10
Incentivized
March 20, 2021
Verified User
Analyst in Other
Management Consulting Company, 10,001+ employees
Vetted Review
Verified User
New Relic
1 year of experience
Use Cases and Deployment Scope
We have been using the tool in our organization for quite some time now and we are quite impressed by the constant development in the product. Really love how the product provides the capability to look into data insights, the option of creating dashboards, creating alerts and so much more. Highly recommended product.
Pros
  • Analytical data insights
  • Dashboarding
  • Reporting
Cons
  • Better user friendly UI
  • Difficult to understand interface for an end user
  • Dashboard automation
Likelihood to Recommend
Brilliantly built tool for data analytics & insights generation. Creates error-free dashboards for data presentations. Could be a game-changer in the market over a period of time. The only recommendation would be to make a better & easy to understand/access UI for end user's purposes.
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