My experience with New Relic
New Relic helped us identify RDS lock wait timeouts for a clients high load e-commerce store. With the help of New Relic Application …
Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
View PricingOverview
What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Free (Forever)
$0
Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
Cloud
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
Cloud
per month per event (after first 1000 free events per month)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.
New Relic Integrations
New Relic Competitors
New Relic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
New Relic Downloadables
Frequently Asked Questions
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of New Relic are from Enterprises (1,001+ employees).
Comparisons
Compare with
Reviews and Ratings
(299)Attribute Ratings
Reviews
(26-50 of 98)Companies can't remove reviews or game the system. Here's why
New Relic can be the one-stop solution when trying to monitor apps that have been migrated from on-premises to the cloud. The broad range of Rest API options will help to create alert policies for the monitors that can now be discovered or connected via their OOTB cloud integrations. Cost is usually based on the amount of data consumed which can be easily tracked from the Usage page.
April 12, 2022
New Relic - Review
Score 8 out of 10
Vetted Review
Verified User
Yeah. lowered the migration risk. May not on Cost. Provided supportability for migrations.
Because the organization that uses New Relic never had an on-prem installation, I can't comment on this particular question outside of the cost aspect. New Relic's APM seems to be very competitively priced and utilizing it has freed up engineering and product management resources to take on other tasks because identifying issues is very easy.
Yes reduced migration risk since we are able to see at all times how our new application and data are performing before users are impacted.
March 05, 2022
An All in One Solution
New Relic helped in linking our applications with Kubernetes and to get Kubernetes metadata and bring it with distributed traces. These issues helped in identifying performance issues that tie into billing and helped us be more efficient around reduced cost. We can work with the deployment of this in New Relic via editing a YAML file and updating our configuration after.
February 28, 2022
New Relic - Worth the Price
Definitely, we use New Relic to monitor the server resources helping us to right-size the infrastructure in the cloud.
February 18, 2022
Strong service but UX requires improvement
Our product is already in the cloud, so I can't say that New Relic accelerated cloud adoption. It can surely help when this is the case though. Regarding the cost or ROI - I can't really tell since I'm only a "regular user" of the app and wasn't involved in the budget aspect of it. I can definitely say we invest a lot of time in customizing our logs and New Relic in order for it to work smoothly.
January 22, 2022
New Relic is an insurance policy for revenue
New Relic has helped reduce migration risk by being able to capture and compare before and after behaviors and performance to migrated systems. Historical data provided over time with New Relic allows benchmarking for migration and allows migration risks to be addressed before go-live. New Relic reduces revenue risk and downtime, real-time data post releases combined with historical benchmarking allows for issue identification before it becomes revenue limiting.
January 21, 2022
Solid Product for Full Stack Observability
Our product is already in the cloud, so I can't say that New Relic accelerated cloud adoption.
January 20, 2022
New Relic makes my team's life easier!
We were already in the cloud when we started using New Relic
January 19, 2022
Opinion of a regular user
On a daily basis, we can track different KPIs about our web application and its architecture. We use it on our different testing platforms, and the earlier we detect performance issues, the more time we save to fix them (and therefore money).
January 18, 2022
New Relic experience
We do not have any migration experience from on-prem to the cloud, but we do have the experience of New Relic helping us to accelerate the implementation of our newly multi-cloud system. We do not need to learn or create a new monitoring system in the newly integrated cloud platform, but we are just using the New Relic as the way to go.
January 17, 2022
New Relic For Performance Testing
I don't have experience in this area.
January 17, 2022
Easy to start, hard to continue
Moving fully to the cloud actually made us less reliant on New Relic, as a lot of out-of-the-box support usually comes when adopting a cloud-native approach. Also, to gain the most value, you'd need to run New Relic in all your layers, ranging from load balancers to databases and in-between.
January 17, 2022
New Relic - All In One Monitoring Solutions
New Relic definitely have reduced migration risks to the cloud, as it has agents that can work effectively in either in premise/cloud
January 17, 2022
Well done New Relic!
We [have] not migrate[d] while using NewRelic yet, but rather added it to the running system.
January 14, 2022
The benefits of using New Relic with front end apps
In terms of reducing the risk of migration we can say that the basic charts of [New Relic] can say a lot if the migration went well, we recently migrated all our apps from EC2 to ECS structure, and [New Relic] was the keystone to insure that every still working fine. Talking about cost reduction, with NR we can clearly see when some app could be downscale.
January 11, 2022
New Relic - For Performance [Architect]
For Cloud migration NR couldn't give us data for AWS Lambda - I am not sure if I can answer it in any better way.
November 08, 2021
New Relic: Pros and Cons from real experience
Instrumentation is simple for New Relic. Many important metrics come out of the box so our engineers spend minimum effort in doing so. This means it free us the resources needed so we can allocate more effort to pursue other projects. We also monitor the metric that New Relic captures when we migrate from on-prem to the cloud environment or migrate the system between different hosts. This helps us to identify any anomaly after migration quickly
November 08, 2021
Using New Relic as game changer
With the New Relic alert feature, we are able to catch any performance and quality issues and solve them quickly from the metrics, so the time we spend on troubleshooting and service downtime is definitely reduced at least 20%. We feel confident when we see various metrics looking good/healthy in New Relic, so we are able to deploy to Production.
November 06, 2021
New Relic is great
The department of the company that I work in has always been cloud so there has been no migration for us but it has definitely helped to reduce costs when you talk about business costs and brand trust. New Relic gives us visibility and responsiveness so that we can respond to incidents quickly and before problems escalate into greater problems.
November 06, 2021
One stop solution for all your queries
We use New Relic for both our on-prem and cloud environments for monitoring and creating alerts. I don't see a big difference in the costs. But, monitoring helps us to avoid migration risk by comparing stats and metrics against on-prem.
September 23, 2021
A great alternative to the expensive APM products
This is the benefit of every SAAS-based tool, not just New Relic that they help organizations to focus on application development rather than spending time in fixing the application supporting infrastructures such as servers, storage, databases, and application scaling. Similarly, with the use of New Relic in our organization we focus on application performance improvement with no worry of New Relic scalability.
September 23, 2021
Another APM Champion worth to try
New Relic dependency mapping of the application component is it Servers (Physical, Virtual, or containerized) allows us to visualize what could be the impact on the application if the respective individual components fail this capability makes migration planning and execution easier from on-premises to the cloud. Another benefit of using the new Relic is visibility into cloud services' health and scalability.
September 20, 2021
Great Monitoring Software and Great Feature Set
New Relic keeps us confident in our releases and gives us the ability to quickly catch a regression and act on it. New Relic is definitely a big help regarding cloud adoption since you can test and compare performance before and after a migration.