My experience with New Relic
New Relic helped us identify RDS lock wait timeouts for a clients high load e-commerce store. With the help of New Relic Application …
Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
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Free (Forever)
$0
Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
Cloud
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
Cloud
per month per event (after first 1000 free events per month)
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What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.
New Relic Integrations
New Relic Competitors
New Relic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
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Frequently Asked Questions
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of New Relic are from Enterprises (1,001+ employees).
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Reviews
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April 12, 2022
New Relic - Review
Score 8 out of 10
Vetted Review
Verified User
We are able to monitor and set up alerts for almost all the platforms (Private/Public/and Hybrid) with NR
In the use case I am familiar with, New Relic was utilized on a Ruby on Rails application operating out of an Infrastructure as a Service stack. Because of that, New Relic's Application Performance Monitoring and Database Monitoring features were the most relevant for the infrastructure needs of the company because the other aspects of the stack were handled by the IaaS provider.
One stop solution to see how our stack is performing in real time without having to build this functionality into our application codebase.
March 05, 2022
An All in One Solution
The public, private and hybrid app performance in real-time is analogous to how New Relic has capabilities of both real-time streaming and without real-time streaming. With real-time streaming, we can focus on seeing if a new version of an app needs to be deployed quickly and what defects currently exist. For without real-time streaming, the data on metrics and traces are not altered. This can help to facilitate a comparison between the two approaches.
February 28, 2022
New Relic - Worth the Price
Yes, APM is knitted with the application servers and along with the logging and infrastructure components, the application can be monitored from the nuts and bolts to the overall structure in real-time. On top of that, custom metrics can be collected and sent to New Relic and custom dashboards can be developed.
February 18, 2022
Strong service but UX requires improvement
New Relic helps us [monitor] our servers' performance. We use it mainly in 2 ways. One is by defining automatic alerts based on KPIs and stats gathered on each server, then the alerts are sent via email and also to 3rd-party apps (like Slack for example). Two is by manually going into New Relic's dashboards for real-time debugging when problems are found.
These capabilities allowed us to see an overall view of how our apps are performing, and has given us insight on how we could improve.
January 22, 2022
New Relic is an insurance policy for revenue
With the prevalence of microservices and containerization, having that full-stack and distributed view on systems has given confidence to the business to adopt these paradigm shifts in the IT space. To know that with an across-the-board post deployment view of the estate things hitherto deemed risky can be attempted or tried with feedback to the risk in real-time and the ability to react to issues or prove the success accordingly.
January 21, 2022
Solid Product for Full Stack Observability
New Relic has a detailed observability solution that gives us insight into the various aspects of the application including: database queries, server performance, application metrics in real-time, browser performance in real-time, error logging, service traffic visualization. We are able to show the quality improvement or errors during every release.
January 20, 2022
New Relic makes my team's life easier!
It has been invaluable for us to be able to see how our individual microservices are performing at scale in production. We are able to understand which services need improvement, as well as can see how one service might directly or indirectly impact downstream services.
January 19, 2022
Opinion of a regular user
I can't talk about this subject
January 18, 2022
New Relic experience
In our organization, we are using a multi-cloud system so having New Relic as our monitoring system help to keep the homogeneity and simplicity rather than using a separate monitoring system that comes with each cloud platform.
January 17, 2022
New Relic For Performance Testing
It has helped us to achieve our monitoring targets for various performance testing activities, the easy-to-use interface makes it easy to navigate different pages and dashboards. Overall, it has accelerated our testing processes and made it easier to see results.
January 17, 2022
Easy to start, hard to continue
Initially, a lot of our error reporting was handled by New Relic. As we've progressed, I find myself less and less willing to click around in the interface as it leads to calls and emails from sales. This is highly unfortunate, as it hampers your willingness to explore and find new features.
January 17, 2022
New Relic - All In One Monitoring Solutions
New Relic provided agents that allow us to setup monitoring quickly, and it allows integration for both in premise and cloud solutions
January 17, 2022
A Must Have Tool for Software Developers or DevOps!
A must-have for any organisation [that] likes to monitor their system in real-time. Great on having a high-level overview of the servers, CPU, and different components running on the eco-system. Helped our organisation many times debugging issues in [the] backend. Helps to boost the speed of your site and it can be a great tool to identify what is causing slow down on your system.
January 17, 2022
Well done New Relic!
We have instant error and infrastructure issue detection with alerts, and we also can easily dive deep into a problem using logging, which provides us with capability to fix errors early.
January 14, 2022
The benefits of using New Relic with front end apps
The most important part of the provided performance data is to understand how good or bad is being the user experience using our apps. In this aspect, [New Relic] helps us a lot our company. The alerts policy helps a lot to realize when the user experience is degrading and we can take some actions to improve.
January 11, 2022
New Relic - For Performance [Architect]
Full-stack observability has not been fully explored at our enterprise yet. But, APM and dashboards have been our go-to for troubleshooting application issues, errors, and performance improvements.
November 08, 2021
New Relic: Pros and Cons from real experience
We route the signal that is captured by New Relic in real-time. We route it to Pager Duty alerting system so that in case there is a production incident, the engineer who is scheduled to pick up those signals can act on that prior to, and prevent the issue from being escalated to the end-users. We also use it to monitor how the system behaves after we deploy a new change to the production, in real-time
November 08, 2021
Using New Relic as game changer
With New Relic One, we are able to overview the services of our organization on the same page and collect the info quickly we need across different units. We can even trace the transaction from one service to another in order to find out where is the bottleneck of performance. Because we can also review the issue in the past period of time, we are able to show quality improvement during every release. By sharing the quality improvement with our customers and leadership team, we gain more power to do the right things!
November 06, 2021
New Relic is great
Real-time monitoring, such as what is provided by New Relic allows our team to have visibility at all times and to react quickly when problems arise. In a company that is international with services in 10+ regions and various environments, it would be impossible to monitor everything without software. New Relic provides us with this monitoring and has proven to be extremely reliable for us.
November 06, 2021
One stop solution for all your queries
We mostly benefited from hybrid app performance where the dependencies of the application are mapped and monitoring the dependent services and detecting any anomalies by creating incident notifications.
September 23, 2021
A great alternative to the expensive APM products
This has been said truly that New Relic has the capability to provide a precise full-stack picture of public, private, and hybrid app performance in real-time, one good example is the end to end monitoring of the application components, performance, and availability across the platforms such as clouds, on-prem, and containerized environment helps in save time and reduce MTTR for the business applications.
September 23, 2021
Another APM Champion worth to try
Indeed New Relic has made it possible to monitor full-stack visibility of public, private, and hybrid application performance by allowing code level monitoring and end-points mapping of application components irrespective of their base location. It also provides visibility into the microservices components which makes it a unique product in the APM world.