Skip to main content
TrustRadius
Newired

Newired

Overview

What is Newired?

Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even…

Read more
Recent Reviews

TrustRadius Insights

Newired has been widely praised for its ability to provide a seamless user experience, making it accessible even for non-programmers. …
Continue reading
TrustRadius

Leaving a review helps other professionals like you evaluate Digital Adoption Platforms

Be the first one in your network to review Newired, and make your voice heard!

Return to navigation

Pricing

View all pricing

Newired Journeys

$540.00

On Premise
per month

Newired Tips

$540.00

On Premise
per month

Newired Journeys

$540.00

Cloud
per month

Entry-level set up fee?

  • $6,480 per year
    Required
For the latest information on pricing, visithttps://www.newired.com/newired-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Demos

Newired - Demo on E-banking

YouTube

Newired Editor - Basic Demo

YouTube

Employee Onboarding using Newired Journeys

YouTube

Newired - Demo on E-procurement

YouTube

Newired - Demo on a CMS - Wordpress

YouTube

Newired - Demo on Problem Management Software - Zendesk

YouTube
Return to navigation

Product Details

What is Newired?

Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely.

Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their clients and visitors. Creating Newired Journeys and Tips doesn’t involve coding or system re-configuration, so it can be done by those who know the business processes best: HR trainers, team supervisors, business process owners. None of whom needs to have programming knowledge for this.

Companies simply install a small server-side guidance layer component in their existing corporate web-infrastructure or on a dedicated cloud, which can be managed by Newired if required. They then capture the know-how of their own experts through an easy desktop application to create “Journeys,” which are in-app guides for every step in every process, or “Tips,” contextual tooltips that give information on given page elements. Newired transforms frustrating online experiences into smooth flows, so end users can get things done and accomplish what they set out to do every time.

Newired Features

  • Supported: Zero code
  • Supported: Analytics
  • Supported: Customizable Themes
  • Supported: Easy to use
  • Supported: On site installation available
  • Supported: No need to retrain employees

Newired Screenshots

Screenshot of Modal stepsScreenshot of Step by step guidance

Newired Video

Newired in 3 minutes

Newired Competitors

Newired Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesEurope, USA, China, Russia
Supported LanguagesBG български, CS čeština, DA dansk, DE deutsch, EL ελληνικά, EN english US, EN english UK, ES español, ET eesti, FI suomi, FR français, HR hrvatski, HU magyar, IT italiano, LT lietuvių, LV latviešu, MK македонски, NL nederlands, NO norsk, PL polski, PT português, RO română, RU русский, SK slovenčina, SL slovenščina, SR српски, SV svenska, TR türkçe, UK українська, ZH-CN 中文

Newired Downloadables

Newired Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)60%
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Newired has been widely praised for its ability to provide a seamless user experience, making it accessible even for non-programmers. Users have found that they can explore and interact with the product in real-time, allowing for easy and intuitive use. This feature has been particularly helpful for integrating with other software and using different programs without the need for coding. By eliminating the technical barriers typically associated with software integration, Newired has helped users reduce time and costs, including training expenses.

Another key use case of Newired is its effectiveness in decreasing learning curves and increasing productivity in a short time. Customers have appreciated the software's commitment to customer satisfaction and their ability to quickly learn from feedback. One specific feature that has received positive feedback is Newired Journeys, which have been implemented on various applications. These journeys not only help reduce support tickets by providing step-by-step guidance but also facilitate smooth onboarding for new users.

Furthermore, users have praised Newired for its ease of use, reducing dependency on the technical team and enabling cross-functional use. The software has significantly reduced time and cost spent on training as well as the time to market for new applications. It has also proved successful in reducing employee education costs and streamlining the overall process of bringing new products or services to market. Overall, Newired's user-centric design and functionality have made it a valuable tool for enhancing user experience, increasing efficiency, and optimizing business processes.

Easy to Use and Implement: Many users have mentioned that the software is easy to use and implement, even on a small scale. They find the user interface to be easily understandable and appreciate how intuitive it is. Some users have also praised the interactive onboarding tool and its ease of set up.

Helps Reduce User Mistakes: Users have found that the software helps reduce user mistakes by guiding them through tasks. It provides contextual tips and guidance, allowing users to learn and act on the fly. This feature has been particularly helpful for new and irregular users in understanding complex applications without requiring coding or upfront training.

Versatile and Compatible: The versatility of the software has been highlighted by many reviewers. They have mentioned that it can work well with various software such as Salesforce CRM, Visio, mHelpDesk, SAP, and ORACLE. Users appreciate its compatibility with different tools which makes it great for their business needs and productivity.

Cons:

  1. Lack of advanced tools and features: Some users have expressed a desire for more tools and features to be added to the product, suggesting that there is room for improvement in this aspect.
  2. Onboarding process could be improved: According to one user, the onboarding experience with Newired could benefit from enhancements, indicating that there may be room for streamlining the onboarding process.
  3. Limited customization options: A few users have mentioned their desire for more styles editing features and customization options in order to make the product feel more personalized, suggesting that additional flexibility in this area would be appreciated by some customers.

Users have made several recommendations based on their experiences with Newired. First, users advise trying the free version of the product to assess its suitability for immediate needs. Second, several users find Newired very easy to use and believe that it has improved productivity for their department or work team. Finally, many users recommend taking advantage of the free demo to compare Newired's functions before making a decision. Overall, these recommendations highlight the potential of Newired as a promising product that can address its weaknesses over time and become a powerful website management tool in the future.

Reviews

Companies can't remove reviews or game the system. Here's why

No reviews found

Try adjusting your results by removing or modifying your filters.

Return to navigation