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Nextech EMR

Nextech EMR


What is Nextech EMR?

Nextech Systems in Tampa, Florida offers Nextech EMS, an electronic medical records system and practice management software for medical specialists in the area of plastic surgery, opthalmology, and dermatology.

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TrustRadius Insights

Nextech offers a range of features and functionalities that address various pain points within medical offices. Users have found the …
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What is Nextech EMR?

Nextech Systems in Tampa, Florida offers Nextech EMS, an electronic medical records system and practice management software for medical specialists in the area of plastic surgery, opthalmology, and dermatology.

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Nextech EMR?

Nextech states they understand each physician has specific needs that must be fulfilled by their Practice Management and EMR vendor in order to meet and exceed the demands of their patients and the general healthcare industry. So Nextech pledges to evolve their product with the thoughtful and strategic input of specialty physicians. Nextech’s Electronic Medical Record and Practice Management software is fully integrated to boost workflow efficiencies, manage practice revenue trends, enhance patient engagement and increase productivity through its mobile platform.

Nextech EMR Features

Billing and Claims Management Features

  • Supported: Real-time eligibility verification
  • Supported: Coding
  • Supported: Claims management
  • Supported: Patient billing
  • Supported: Payment Processing
  • Supported: Electronic Bill Pay
  • Supported: Online Bill Pay
  • Supported: Create Patient Statements
  • Supported: Mail or Email Patient Statements
  • Supported: Automated Alerts for Overdue Claims
  • Supported: Superbill Generation
  • Supported: Denial / Underpayment Management
  • Supported: Patient Payment Histories
  • Supported: Streamlined Data Entry
  • Supported: HIPAA Compliance
  • Supported: Credit Card Processing
  • Supported: Clearinghouse Integration
  • Supported: Accounting Integration
  • Supported: Reporting
  • Supported: Financial Reporting
  • Supported: Revenue Cycle Management
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Drag-and-drop Scheduling
  • Supported: Facility Scheduling
  • Supported: Rule-based scheduling
  • Supported: Automated patient check-in
  • Supported: Automated appointment reminders
  • Supported: Multi-location support
  • Supported: ZocDoc Integration
  • Supported: Calendar interface

Nextech EMR Screenshots

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Nextech EMR Video

Nextech EMR Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Nextech offers a range of features and functionalities that address various pain points within medical offices. Users have found the ability to email receipts to patients to be a convenient and environmentally friendly solution for payment documentation, improving the overall patient experience. The software also helps medical offices ensure compliance with governmental requirements, allowing them to stay up to date effortlessly. Nextech's MIPS documentation feature streamlines reporting processes, meeting obligations and maximizing reimbursements. The software enables quick patient visits and enhances efficiency for scribes, facilitating seamless patient care experiences. Frequent updates enhance functionality and prepare medical offices for future advancements. The telehealth features have proven valuable during the COVID-19 pandemic, enabling safe and efficient remote healthcare delivery. Nextech's electronic medical record software simplifies record management and improves documentation accuracy. It serves as a comprehensive solution for practice management, EMR, and billing collections, benefiting all staff members. While proper training is crucial to avoid issues with billing, the software eliminates the need for front office staff to search for charts and simplifies tasks such as scheduling and billing, enhancing overall efficiency. Users appreciate Nextech's comprehensive features and tracking capabilities, including patient profile management, call back and follow-up systems, document saving, and e-scribing functionalities. Integration with other systems, such as MDI, has been seamless. The customer service team at Nextech is highly responsive, ensuring a positive experience and timely resolution of any concerns. Overall, Nextech offers a robust solution for medical offices, addressing various pain points and improving efficiency across different aspects of practice management.

Helpful and responsive staff: Many users have found the staff of Nextech to be helpful and easy to reach through the portal, making it convenient for them to seek support and resolve any issues they encountered. The prompt response and efficient resolution provided by the support team were highly praised by users.

User-friendly system: The system has received praise from users for being very user-friendly and easy to maneuver. Users of all computer skill levels have found it easy to navigate and use effectively. The intuitive interface and straightforward features contribute to its user-friendliness.

Efficient EMR interface: Users highly value the efficiency of the EMR interface in Nextech, especially when transitioning from one visit to another. It likely helps streamline their workflow and save time. With a smooth transition between visits, users can easily access patient information, update records, and complete tasks efficiently.

  1. Lack of flexibility in reports: Some users have expressed that they would like to see more options and flexibility in generating reports within the Nextech software. They feel that the current reporting functionality is limited and does not meet their specific needs.

  2. Cumbersome ERA file importing process: Several reviewers have mentioned that importing ERA files into Nextech for processing feels outdated and cumbersome compared to the rest of the software. They believe this feature should be modernized and automated to improve efficiency.

  3. Billing department issues: A number of users have criticized the billing department, stating that they have experienced mischarges and incorrect charges. In one instance, it took six months to resolve a charge of almost $10,000. This has caused frustration and dissatisfaction among these users who rely on accurate billing for their practice operations.

Users have made several recommendations for Nextech based on their experiences. First, it is important to check your requirements before choosing Nextech as an EMR software. Customers suggest thoroughly evaluating your needs and ensuring that Nextech aligns with them. Second, users recommend investing enough training time when using Nextech. They emphasize the importance of dedicating sufficient resources to ensure a smooth transition and effective use of the software. Third, customers appreciate the tools provided by Nextech, stating that the software does a fantastic job of providing the necessary tools for medical practices. Additionally, they highlight the implementation staff and online webinars provided by Nextech as helpful resources. Lastly, users like that Nextech has a portal for customers to post suggestions for improvements, allowing them to have a voice in shaping future updates and enhancements.


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Mary Baglin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a very busy, 6 physician, 5 location Retina practice that has been using MDI (a Nextech EMR system) since 2009. Since integration, we have had minimal issues, which were resolved very quickly. Upgrades are pretty seamless. The customer service team is very responsive to our needs. We have no thoughts of changing.
  • Integration with our PM system was done in 2009 and they built the bridge between the two companies.
  • Drawings and testing images are uploaded easily.
  • The ability to keep track of reporting for CMS is very helpful.
  • I would like to be able to close charts correctly for staff who are no longer with us as an administrator
I have and will continue to recommend MDI (a Nextech EMR system) to other ophthalmology/retina practices through the AAOE etalk. MDI was developed by an ophthalmologist specific for ophthalmologists and the specific needs they have which makes it very easy to use. Uploading the images is easy. We are also able to share information with other practices on the system.
  • The ability to see pertinent information on the summary screen is very helpful.
  • The ease of going between screens
  • The ease of printing/uploading reports for audits as one unit is very helpful
Billing and Claims Management (5)
Real-time eligibility verification
Claims management
Patient billing
Financial Reporting
Patient Scheduling (5)
Rule-based scheduling
Automated patient check-in
Automated appointment reminders
Multi-location support
Calendar interface
Medical Inventory Management
Electronic Medical Records
Medical Security and Privacy
Workflow and Scale
  • Being able to fax notes immediately to referring doctors and PCPs is very important. It saves on time and paper/toner not having to print out and then fax.
  • Not having to develop and/or print out the pictures/FAs and having them upload immediately so doctor can treat at the same visit.
CUSTOMER SERVICE is above par where NexGen had what we called no-customer service. Ease of use without having the make our own templates constantly. Upgrades are seamless and no added cost.
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