Overview
What is TrueCommerce?
Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and…
Rock-Solid eCommerce Support
The force is strong with Nexternal.
Nexternal - A cabaple software that needs a refresh.
Pricing
What is TrueCommerce?
Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
TrueCommerce Nexternal eCommerce Platform Overview & Demo
Product Details
- About
- Integrations
- Tech Details
What is TrueCommerce?
TrueCommerce solutions encompass EDI, to inventory management, to fulfillment, to digital storefronts and marketplaces. They support supply chain visibility and collaboration by helping organizations make the most of their omnichannel initiatives via business point-to-point (P2P) connectivity, order management, collaborative replenishment, intelligent fulfillment, and cross-functional analytics.
The TrueCommerce Global Commerce Network can connect businesses to over 180,000 retailers, distributors, and logistics service providers. As a fully managed services provider, TrueCommerce also manages new trading partner onboarding, as well as the ongoing management of partner-specific mapping, labeling changes, and communications monitoring.
TrueCommerce Videos
TrueCommerce Integrations
TrueCommerce Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone |
Comparisons
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Reviews and Ratings
(12)Attribute Ratings
Reviews
(1-4 of 4)Very happy with Nexternal Solutions
- Page layout.
- Processing purchases.
- Ease of creation.
- We have made suggestions over the years and they have been implemented.
- Right now, the system offers more options than we need to run our storefront.
- Very happy with the system and how versatile it is for many different industries.
- Easy to learn.
- No upfront costs.
- Great customer support.
- Display our products.
- Process sales of products.
- Follow up after sales.
Rock-Solid eCommerce Support
- Nexternal's customer service is the best in the business. Each account comes with a dedicated account rep who answers the phone when you call, and personally replies to your emails within a very reasonable time - sometimes within minutes!
- Nexternal is consistently improving their platform with added tools and 3rd party integrations for everything from social sharing and email campaign management to search optimization tools and automatic product feed integrations such as Amazon.
- Nexternal offers site security and PCI compliance out of the box. There is no need for an additional SSL, nor do you need to worry about the security of your clients' personal information.
- Nexternal is scalable and grows with your business. We have more than a handful of clients who have been with Nexternal for more than 10 years. In web-speak, that's like 50 years!
- The Nexternal shopping cart template can be customized to create a consistently branded experience from your home page throughout the entire shopping process.
- Nexternal offers a host of API and XML toolsets that allow clients to sync data between their ecommerce platform and most any other third party platform, thereby coordinating the operations of your business and cutting down on management time.
- Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
- Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
- Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
In most every scenario, if Nexternal doesn't offer the capability, they can determine an effective work-around.
- Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
- In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
- Volusion,Magento,Shopify,WordPress,Joomla!,Bigcommerce,CS Cart,Nexternal
In general, the majority of the customers who seek us out through our relationship with Nexternal are looking for their 2.0 platform. They've gained a bit of experience in ecommerce with a different platform, and they now have a better picture of their online needs. Nexternal addresses those needs with a robust platform that offers wide array of tools and features for growing your brand.
- Product Features
- Product Usability
- Product Reputation
- Prior Experience with the Product
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
- Managing Products/Categories
- Managing Customer Accounts
- Managing Orders
- Bulk Importing extraneous product data has a bit of a learning curve
- Integrating 3rd party apps that don't have an existing partnership with Nexternal
The force is strong with Nexternal.
- I have complete control over the store, right down to the most minute detail. I can control shipping methods, discounts, coupons, customer security, compliance, and the list goes on. If you can think of it, Nexternal has already come up with a solution.
- It's a very secure platform for our customers. In this day and age, uploading personal information on the web can be a bit nerve wracking, but our customers are protected by Nexternal's system. It allows our customer to update their personal account without having to share sensitive information over the phone or email.
- It syncs perfectly with our marketing, social media, and sales tools. We use Mail Chimp, VinoVisit, VinNow, UPS, FedEx, Amazon, and ShipCompliant. Nexternal communicates perfectly with all of them, making my life so much easier. Information has to be input once and it syncs everywhere. This saves me time and reduces error.
- Honestly, I can't think of one! The only thing Nexternal doesn't sync up with that we use is GSO, but that is a small west coast shipping service, so I wouldn't expect them to integrate with them.
- We have very little cart abandonment because Nexternal shows customer's shipping prices immediately, and we can be competitive with our shipping prices due to Nexternal allowing us to show Real Time Rates from UPS and FedEx.
- Our sales have almost quadrupled since we started using Nexternal. It's easy to use, clean, concise, professional looking, detailed, and allows all the modern amenities that online shoppers look for these days like social sharing and a cart that is visible the whole time the customer is shopping.
- Kreck
- Web Store
- Amazon Store
- Social Media Sharing
- Marketing and eCommerce Analytics
- eCommerce tracking and analytics through Mail Chimp. I can target customers based on their past orders so I don't spam them with products they aren't interested in.
- We are looking to expand and have Nexternal as our primary point of sale not only online, but in the tasting rooms as well because they can offer a mobile POS.
- Implemented in-house
- None. Just a learning curve.
- Starting out it can be intimidating, but once you see the layout and how the program works, it's a breeze. I know the system like the back of my hand.
- Setting up new products is SO easy, they have an excel document that you can upload with multiple products on the spreadsheet. After uploading all your new products are in the store and only need minor adjustments before having them go live.
- If you have a lot of shipping restrictions, like we do in the wine industry, there are a lot of designations you will have to make, but once you get used to it, it's not bad at all and you will grow to appreciate how much control you have over the system.
Nexternal - A cabaple software that needs a refresh.
- The reporting is very clear and organized. You are able to report by outlet such as OMS, POS and online orders.
- Nexternal needs a POS system that enables you to swipe credit cards. We switched to a different system because this was a limitation of Nexternal. At the point of purchase we used to have to write everything down and enter in later.
- The shipping functionality is extremely basic. The shipping address check for each state never worked properly. Also, with our new system, the woman who does the compliance can pull all reports per state out of it. Nexternal does not have that capability.
- Decreased efficiency in terms of how long it takes to enter order.
- Very quick with reporting which was great for meetings and customer service calls.
- Inefficient in terms of shipping abilities.
- Submerse