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Nimble

Nimble

Starting at $15 per month
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Overview

What is Nimble?

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

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Learn from top reviewers

Great price, some excellent tracking features.

Rating: 8 out of 10
April 28, 2022
IncentivizedVetted ReviewVerified User
CRM for keeping in touch with clients, newsletters are sent out in groups, managing our placements and follow updates, birthdays, lead, and sales management.
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Sandra Karamitelios
Professional - Corporate
Director
Recruitment Central (Qld) Pty Ltd
Nimble4 years of experience

"Nimble Is The Smartest Choice."

Rating: 9 out of 10
February 12, 2022
Vetted ReviewVerified User
Nimble is the best CRM solution for mobile and web-based sales force automation. A user-friendly work makes it easy to find what we need. It helped us monitor the inputs and h...
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Aononna Tazin
Team Lead - Information Technology
Software Specialist
Therap (BD) Ltd.
Nimble1 year of experience

The best CRM solution one could ask for.

Rating: 9 out of 10
July 31, 2021
IncentivizedVetted ReviewVerified User
This tool is helping us in managing our customer relationships. It is installed in our marketing department and it has so many features and gives us the flexibility to customi...
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Leo George
Manager - Information Technology
Relationship Manager
Hyer
Nimble1 year of experience

All in one contact management platform

Rating: 8 out of 10
June 22, 2021
IncentivizedVetted ReviewVerified User
Nimble is one of the [best CRMs in] dealing in contact management for businesses. Providing the best quality management tools and features for individuals and teams. I have be...
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Margaret turner
Manager - Other
Business Development Manager
Lee Hecht Harrison
Nimble2 years of experience

Track customers to improve customer service and sales

Rating: 10 out of 10
June 9, 2021
IncentivizedVetted ReviewVerified User
Nimble is an excellent resource for keeping our email contacts in sync and simplifying some of the steps involved in manually collecting contact information. The integration w...
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Maria Pulenta
Executive - Finance and Accounting
Client Account Executive
Zetenta
Nimble3 years of experience
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Pricing

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Business

$19.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

Nimble CRM Demo

YouTube
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.5
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

8.1
Avg 7.6

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

8.7
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

8.2
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.9
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.3
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

8.4
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.8
Avg 7.3

Platform

8.3
Avg 7.4
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Product Details

What is Nimble?

Nimble is presented as a simple CRM for small business teams using Microsoft 365 or Google Workspace. It combines a CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights.


Nimble Competitors

Nimble Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

Nimble starts at $15.

Hearsay, now part of Yext are common alternatives for Nimble.

Reviewers rate Customer data management / contact management highest, with a score of 9.5.

The most common users of Nimble are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 15)

Best app for CRM managemt

Rating: 7 out of 10
July 10, 2019
Verified User
Project Manager in Product Management
Airlines/Aviation Company, 51-200 employees
Vetted Review
Verified User
Nimble
1 year of experience
Use Cases and Deployment Scope
In my company, it is used by the IT department, we are coordinating programs and events as well as communication with the clients. Its a major issue is searching contacts often fails. The mobile app is not worthy, but the desktop app is good
Pros
  • Easily access to to do list and agendas.
  • Send and track feature is amazing.
  • Group messaging feature is good.
  • Accessing contacts from mails.
  • Automatic upload of contacts from mails.
  • Act as a buddy partner who reminds everything.
Cons
  • Mobile application is too slow and not functioning as good as the web application.
  • Accessing contacts may fails and unwanted contacts showing top.
  • It's expensive.
  • Card capturing is not much good.
Likelihood to Recommend
It's the best CRM app, it is helping me to track meetings, agendas and to do lists. It automatically updates the contacts from my mail so I can easily access anyone who contacted me. It is a time saver and anyone can use it easily.

Very Simple and Effective Social CRM Tool

Rating: 8 out of 10
Incentivized
February 13, 2015
Verified User
Manager in Sales
Internet Company, 11-50 employees
Vetted Review
Verified User
Nimble
1 year of experience
Use Cases and Deployment Scope
We were utilizing Nimble’s Contact Record module, where every contact was seen in rich detail. This enabled us to see the past, present, and future interactions with our clients and prospects.
Pros
  • Easy to use contact management.
  • Integrates and captures social media feeds.
  • Re: social media; Nimble has the ability to analyze shared interests (topics, keywords) which can be relevant when communicating with your contacts.
  • Easy to filter and segment your contacts.
Cons
  • Need to enhance the mobile app because it only has a subset of functionality.
  • I wish every column in the Contacts view could be sorted and filtered.
  • I wish it could integrate with Office 365 just like Email is.
  • Forecasting functionality.
Likelihood to Recommend
Nimble is ideal for an already socially connected salesforce. Probably not going to make sales teams not on social media get on the bandwagon. However, for any sales team, there is far less friction in using this product over others.

The BEST CRM for Building Relationships and Sales with Social Media Intelligence

Rating: 10 out of 10
Incentivized
December 18, 2017
CR
Chuck Royer
President/CEO
1st Call Interactive Marketing, Inc. (Marketing and Advertising, 1-10 employees)
Vetted Review
Reseller
Nimble
3 years of experience
View profile
Use Cases and Deployment Scope
1) Eliminating wasted time manually entering critical information on all Social Media platforms that a potential customer lead can be set up to nurture a professional and appropriate sales opportunity or networking advocate.
2) Ease of uploading existing contacts from Twitter, Facebook Pages, LinkedIn and other Email programs into Nimble
3) Having pertinent and reliable reminders to engage with a contact within Nimble based on triggers I set up with my designated criteria so that no contact slips through the cracks without having appropriate contact with my company
4) Having the newly released Group Messaging tool to send out email messages that allow for personalization of content from fields within the contact record
5) Using the Nimble Mobile app to manage all my activities to engage with contacts on multiple mobile devices keep me in easy reach to call, write, post a comment on any social media site, or create tasks not to be forgotten
Pros
  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Cons
  • The only area that has been a piece lacking was with more integrations with other cloud-based applications like Constant Contact, QuickBooks online, and more. As of a few weeks ago, this entire missing piece was remedied by having PieSync become a major addition to Nimble as an add-on application that handles all of the two-way syncing we were looking for. More integrations as being added within PieSync every week.
Likelihood to Recommend
The ease of integration to my Google Calendar, using PieSync to push a new contact entered into Nimble to Constant Contact or vice-versa or from Nimble into QuickBooks Online or vice-versa is the best time-saving integration possible, and using my IMAP Email account within Nimble are only a few of the tremendous application design features. Having all of these tools (and much more) interacting and usable within Nimble permits me to stay in one program to do 85% of my daily work. The Customer Support team is excellent and fully capable of handling high priority issues promptly and for listening to the users for feedback and new ideas.

The fact that Nimble can also be used within other well-used CRM applications such as Salesforce, Infusionsoft, and many others makes Nimble that much more of an asset. This permits the user to have integrated access to social media interactions to better build relationships that make for lasting opportunities for business growth.

Track customers to improve customer service and sales

Rating: 10 out of 10
Incentivized
June 09, 2021
MP
Maria Pulenta
Client Account Executive
Zetenta (Marketing & Advertising, 11-50 employees)
Vetted Review
Verified User
Nimble
3 years of experience
Use Cases and Deployment Scope
Nimble is an excellent resource for keeping our email contacts in sync and simplifying some of the steps involved in manually collecting contact information. The integration with other email tools and the connection to our social networks help us keep an eye on our potential customers and improve our business relationship with them. Our marketing department uses it to find potential customer opportunities. We benefit from its stability and can promote our organization's marketing efficiently and effectively.

Pros
  • Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
  • We like that it allows us to follow up with our customers.
  • Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
Cons
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Likelihood to Recommend
From the beginning, Nimble has been the program that works best. It allows us to keep in touch with our business customers, which is very important for the growth of our business. I suggest you try it. It is highly recommended to use for general contact management and cover social media marketing. It also offers free video tutorials to facilitate learning.

Powerful way of customer relationship management solution

Rating: 9 out of 10
Incentivized
August 11, 2021
Use Cases and Deployment Scope
Nimble is one of the best Customer Relationship Management (CRM) Software which is offering browser widget and mobile-based sales force automation for small and medium-sized enterprises. Nimble just easily populates all the customer profiles as well as interaction histories from all the contact lists. Nimble is also integrated with social listening in order to keep all customer profiles up to date. This aspect of Nimble allows all organizations to track which contacts are mentioning.
Pros
  • There are many things which I really like about Nimble. Firstly, Nimble has a great and flexible user interface which is great.
  • This software is a great and efficient way to incentivize customers as well as generate higher revenue.
  • I have always found Nimble as a great resource for keeping our email contacts synchronized and simplified. My marketing department is always finding Nimble very useful for finding potential customer opportunities.
Cons
  • Some of the cons of Nimble are that the interface is a little confusing and complicated for users who have a slight unsuspecting nature.
  • I am not happy with the pricing and costs of Nimble as the limited mobile app functionality results in a lack of integration in office 365.
  • The sales pipeline of Nimble is pretty basic too and requires improvement there as well.
Likelihood to Recommend
Nimble is one of the best platforms for businesses when it comes to managing contacts and information from different contacts. It has a great dashboard, a fast and amazing UI which helps me and my business a lot in different operations. I would recommend Nimble to other businesses as well to incorporate this in their ecosystem and be a part of this production team.
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