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Nimble

Nimble

Starting at $15 per month
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Overview

What is Nimble?

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

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Learn from top reviewers

Great price, some excellent tracking features.

Rating: 8 out of 10
April 28, 2022
IncentivizedVetted ReviewVerified User
CRM for keeping in touch with clients, newsletters are sent out in groups, managing our placements and follow updates, birthdays, lead, and sales management.
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Sandra Karamitelios
Professional - Corporate
Director
Recruitment Central (Qld) Pty Ltd
Nimble4 years of experience

"Nimble Is The Smartest Choice."

Rating: 9 out of 10
February 12, 2022
Vetted ReviewVerified User
Nimble is the best CRM solution for mobile and web-based sales force automation. A user-friendly work makes it easy to find what we need. It helped us monitor the inputs and h...
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Aononna Tazin
Team Lead - Information Technology
Software Specialist
Therap (BD) Ltd.
Nimble1 year of experience

The best CRM solution one could ask for.

Rating: 9 out of 10
July 31, 2021
IncentivizedVetted ReviewVerified User
This tool is helping us in managing our customer relationships. It is installed in our marketing department and it has so many features and gives us the flexibility to customi...
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Leo George
Manager - Information Technology
Relationship Manager
Hyer
Nimble1 year of experience

All in one contact management platform

Rating: 8 out of 10
June 22, 2021
IncentivizedVetted ReviewVerified User
Nimble is one of the [best CRMs in] dealing in contact management for businesses. Providing the best quality management tools and features for individuals and teams. I have be...
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Margaret turner
Manager - Other
Business Development Manager
Lee Hecht Harrison
Nimble2 years of experience

Track customers to improve customer service and sales

Rating: 10 out of 10
June 9, 2021
IncentivizedVetted ReviewVerified User
Nimble is an excellent resource for keeping our email contacts in sync and simplifying some of the steps involved in manually collecting contact information. The integration w...
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Maria Pulenta
Executive - Finance and Accounting
Client Account Executive
Zetenta
Nimble3 years of experience
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Pricing

View all pricing

Business

$19.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

Nimble CRM Demo

YouTube
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

8.5
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

8.1
Avg 7.6

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

8.7
Avg 7.6

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

8.2
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.9
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.6
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.3
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

8.4
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.8
Avg 7.3

Platform

8.3
Avg 7.4
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Product Details

What is Nimble?

Nimble is presented as a simple CRM for small business teams using Microsoft 365 or Google Workspace. It combines a CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights.


Nimble Competitors

Nimble Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

Nimble starts at $15.

Hearsay, now part of Yext are common alternatives for Nimble.

Reviewers rate Customer data management / contact management highest, with a score of 9.5.

The most common users of Nimble are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 7)

Very Simple and Effective Social CRM Tool

Rating: 8 out of 10
Incentivized
February 13, 2015
Verified User
Manager in Sales
Internet Company, 11-50 employees
Vetted Review
Verified User
Nimble
1 year of experience
Use Cases and Deployment Scope
We were utilizing Nimble’s Contact Record module, where every contact was seen in rich detail. This enabled us to see the past, present, and future interactions with our clients and prospects.
Pros
  • Easy to use contact management.
  • Integrates and captures social media feeds.
  • Re: social media; Nimble has the ability to analyze shared interests (topics, keywords) which can be relevant when communicating with your contacts.
  • Easy to filter and segment your contacts.
Cons
  • Need to enhance the mobile app because it only has a subset of functionality.
  • I wish every column in the Contacts view could be sorted and filtered.
  • I wish it could integrate with Office 365 just like Email is.
  • Forecasting functionality.
Likelihood to Recommend
Nimble is ideal for an already socially connected salesforce. Probably not going to make sales teams not on social media get on the bandwagon. However, for any sales team, there is far less friction in using this product over others.

"Nimble Is The Smartest Choice."

Rating: 9 out of 10
February 12, 2022
AT
Aononna Tazin
Software Specialist
Therap (BD) Ltd. (Information Technology & Services, 51-200 employees)
Vetted Review
Verified User
Nimble
1 year of experience
View profile
Use Cases and Deployment Scope
Nimble is the best CRM solution for mobile and web-based sales force automation. A user-friendly work makes it easy to find what we need. It helped us monitor the inputs and history of our clients. We have different requirements, and we believe we’ve tailored our experience to the specifics of what we are doing with Nimble. A single database keeps all of our social media and content marketing contacts organized. Interface: Easy to use, and it has many features, like email marketing and ad management, live chat, and much more. It has improved our business processes. Nimble connects with Microsoft 365/Google Workspace to track team activities and productivity. To import data from Gmail, Outlook, and other social sites, like Twitter and LinkedIn.
Pros
  • Easy to integrate.
  • It’s vital in all of our connections.
  • Contacts are imported into the CRM.
  • Fantastic communication templates.
  • User data consolidation across platforms.
  • In real-time, keeping track of our marketing has helped.
Cons
  • Pricey, but worth every penny.
  • Group messaging necessitates more outreach.
  • Multiple Pipeline Management interface is lacking.
  • Aside from Office 365, some newer SaaS apps require more customization.
Likelihood to Recommend
Nimble is an effective CRM for our business. It is ideal for our clients and employee management. Most notably, it supports the development of business relationships and the tracking of prospects to maintain control. Nimble has a central repository that stores all contact information on our phones and desktops. With this tool, we can manage our leads and clients' data. The dashboard has all the information we have to make confident business choices. It has a strong foundation. Choosing it is wise.

Nimble brings good alternatives as of version 4.0.10

Rating: 10 out of 10
Incentivized
May 03, 2021
MW
Maria Wiley
Master of Busines Administration
SSDIGITALCO (Marketing & Advertising, 201-500 employees)
Vetted Review
Verified User
Nimble
1 year of experience
Use Cases and Deployment Scope
This is one of the cloud-based tools with the most opportunities to offer an interactive service with customers in a short time. With how easy it is to use it to schedule landing pages, there are no problems finding new leads to deal with, or retake sales opportunities that are exercised periodically. Through Nimble all customer information that comes to our server is kept properly safeguarded, which we find to be one of its best features due to the amount of people that are added to our database on a weekly basis.
Pros
  • It is very easy to access each client's data once the authentication operations have been resolved, which by default can be as complex as required by the company's board of associates. In this way, we ensure that it is possible to go in and review the most prolific sales and those that require the most interest.
  • It is easy to identify which are all the fields of interest for each client, since based on their operations within the site, or the research we do based on the system, we can save the activity data of the clients to exploit them in certain points of our sales campaigns.
  • Having all customer contact data remains merely irrelevant, since we can switch between the different channels in which we might communicate with them once we have obtained data from more than two. For example, if you have an account in the customer's social networks, it is not necessary to use email.
Cons
  • Working in conjunction with some services offered by Microsoft can become one of the most notorious weaknesses of the platform: Due to constant integration difficulties, it is difficult to send emails from the Microsoft Outlook 13 platform, and depending on the version of Microsoft office 365 you have, it is problematic to import documents.
  • Because we cannot integrate the nimble platform with Microsoft office 365 services, we cannot save essential customer data if we have it only within one of the programs in the suite, as in the case of Microsoft Excel, from which we cannot share our spreadsheets in nimble.
  • The $15 per month is only for one of the employees we attach to work in the sales area of the platform, which in the long run ends up being a huge amount considering the number of employees that are on our payroll just for that area.
Likelihood to Recommend
Due to the good quality that maintains its integration to social selling platforms, such as hootsuite, it is very feasible to schedule some ad campaigns for social networks starting from there, so that these in the end are executed automatically, and maintain the sales format that we use in Nimble. Since Nimble allows to aggregate a total amount of 3,000 contacts to work with, it is useful to develop marketing operations, since using only a previous database it is possible to create and organize large marketing operations. Because Nimble also has its own calendar system, which can be monitored from the main section of the platform, it is useful in scheduling events and important dates that require more attention from salespeople.

Powerful way of customer relationship management solution

Rating: 9 out of 10
Incentivized
August 11, 2021
Use Cases and Deployment Scope
Nimble is one of the best Customer Relationship Management (CRM) Software which is offering browser widget and mobile-based sales force automation for small and medium-sized enterprises. Nimble just easily populates all the customer profiles as well as interaction histories from all the contact lists. Nimble is also integrated with social listening in order to keep all customer profiles up to date. This aspect of Nimble allows all organizations to track which contacts are mentioning.
Pros
  • There are many things which I really like about Nimble. Firstly, Nimble has a great and flexible user interface which is great.
  • This software is a great and efficient way to incentivize customers as well as generate higher revenue.
  • I have always found Nimble as a great resource for keeping our email contacts synchronized and simplified. My marketing department is always finding Nimble very useful for finding potential customer opportunities.
Cons
  • Some of the cons of Nimble are that the interface is a little confusing and complicated for users who have a slight unsuspecting nature.
  • I am not happy with the pricing and costs of Nimble as the limited mobile app functionality results in a lack of integration in office 365.
  • The sales pipeline of Nimble is pretty basic too and requires improvement there as well.
Likelihood to Recommend
Nimble is one of the best platforms for businesses when it comes to managing contacts and information from different contacts. It has a great dashboard, a fast and amazing UI which helps me and my business a lot in different operations. I would recommend Nimble to other businesses as well to incorporate this in their ecosystem and be a part of this production team.

Smartest choice in customer relationship management software

Rating: 10 out of 10
Incentivized
August 17, 2021
BS
Brandon Smith
Business Consultant
Deloitte (Management Consulting, 10,001+ employees)
Vetted Review
Verified User
Nimble
2 years of experience
View profile
Use Cases and Deployment Scope
No matter what business you own, customer satisfaction is always a top priority if you want to keep your business going because customers are the backbone of your business. Customer Relationship Management (CRM) Software is always designed to facilitate the busiest people in order to save their precious time. Nimble is a great platform because it's just the best ear to listen to. Nimble has a lot going on within the application. I am an old user of Nimble and it has always impressed me.
Pros
  • Nimble does a great job of providing quick visual snapshots of all my customers and all the individuals who I need to contact.
  • It is relatively cheap as well which is a great aspect of the software and it just seamlessly integrates well with Google Apps and even Office 365.
  • Nimble has a very flexible and helpful nature which I really like.
  • Its interface is easy to use and attractive.
Cons
  • Nimble is a great platform but one thing that I feel majorly misses in Nimble is its marketing automation which would be great as it will be able in managing email marketing campaigns and auto-responding directly to Nimble.
  • Nimble’s user interface is also slightly a little tricky and sometimes confusing.
Likelihood to Recommend
Nimble is a great platform and I would highly recommend it. It is especially useful and well suited for developing new contacts and tracking them to keep their prospecting status in check. Even though Nimble is a brilliant and very well thought out platform still I personally think that Nimble is more suited for organizations that are medium and large-sized.
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