Nintex Promapp®

[Nintex Promapp is] good for basic processes. It's less appropriate where the process has multiple outputs

I love Promapp as a product and previously sung praises however it seems that Nintex has lost focus on the product, there is no user group meetings any more and software issues aren't being addressed.

Nintex Promapp is the best process management solution I have come across in a long time. It combines simplicity with useful features that helps an organisation to manage processes well. The integration to the broader Nintex suite (e.g. workflow management and RPA) also offers organisations with the ability to rapidly improve processes.

For University processes, Promapp is appropriate for mapping process across different site for different levels.

This software is dedicated in my opinion for large companies with various processes. It makes life easier with process documentation, and is like a database which can be easily accessible to all employees in the company. I have had a good experience with this tool. It is easy to use Promap and training is not time-consuming. Users usually do not have a problem learning how to use Promapp.

Well suited - for most clients whose processes are not well documented, especially when they are embarking on a workflow implementation, or going for ISO certifications.
Not well suited - for clients opposite to the above or those that needed on-premise due to need for confidentiality.

Good training, good answering and good demo scripts.

Promapp is best suited to organisations that require high level business processes to be provided 'front-of-house' for end users, especially those that demand continuous improvement and business ownership of process models, or are planning to add detailed workflow models or automation into their existing business processes.

Well suited to organisations that have processes that stretch across multiple departments.

It is also great for companies that don't have a dedicated process management resource as it is easy for the actual business users to update processes.

They are responsive to our queries and have good resources online.

Good for investigating the diverse ways your workers can share and collaborate with the material in your Promapp library. Promapp functions admirably with SharePoint. Promapp is a cloud-based device and stores your procedures remotely. You should consider having a reinforcement of material on the off chance that there is ever a blackout, though. I can state amazingly that this is very uncommon and they've moved to AWS for cloud-unwavering quality, yet a few chiefs inside your association may demand a reinforcement "blustery day" plan being set up to get to vital material.

It's good when establishing a process improvement capability, to crowdsource the as-is processes. Great for ongoing knowledge management and for keeping processes up to date with review and improvement. Can be a bit political inside the organization, with old procedures manuals and other frameworks that need to be aligned to.

Chat built into the product. Support team is willing to take end user questions also, which lowers the burden to support. There is also great training and help built into the product. There is also a customer success team that touches base semi-regularly.

I believe that Promapp is a great tool to assist in resetting the way an organisation thinks about documenting policies and procedures. The methodology of keeping process flows streamlined and focused gets people away from the trap of documenting intricate and complex process flows that don't involve the users of the documentation. The ability to link processes to Intranet pages and to share snapshots of a process with third parties are powerful ways to make process management more involving. The ability to manage the companies risk register and link risks mitigations to controls in a process flow is the ideal way to communicate the importance of process integrity - this is a visible demonstration to users about how risk management is being addressed by processes and controls.