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Nintex Process Platform

Nintex Process Platform

Overview

What is Nintex Process Platform?

Nintex offers a platform that helps companies discover, automate, and optimize business processes.

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Recent Reviews

Nintex Workflows

10 out of 10
August 23, 2023
Incentivized
I use Nintex workflow for O365 for business forms and workflows. It helps in creating complex workflows. Nintex is more customizable such …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Form builder (211)
    8.4
    84%
  • Process designer (213)
    8.1
    81%
  • Business rules engine (186)
    7.8
    78%
  • Model execution (173)
    7.7
    77%

Reviewer Pros & Cons

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Pricing

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Unavailable

What is Nintex Process Platform?

Nintex offers a platform that helps companies discover, automate, and optimize business processes.

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.nintex.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Microsoft Power Automate?

Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to…

What is Power Apps?

PowerApps is a low code / rapid application development product from Microsoft that allows users to quickly build apps.

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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

7.3
Avg 8.1

Process Engine

Designing and building process models

7.4
Avg 8.4

Collaboration

Collaboration tools allowing BPM experts to collaborate on model design

9
Avg 8.2

Content Management Capabilties

Lightweight tool for managing content

10
Avg 8.1
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Product Details

What is Nintex Process Platform?

Nintex offers a platform that helps companies discover, automate, and optimize business processes. The Nintex Process Platform offers intelligent forms, advanced workflow, digital document generation, eSignatures, robotic process automation (RPA), process discovery technology, and a process management solution. Nintex boasts 15 years of experience, and is a company of process experts, supporting more than 10,000 customers across the globe every day.

Nintex Process Platform Features

Process Engine Features

  • Supported: Process designer
  • Supported: Business rules engine
  • Supported: SOA support
  • Supported: Process player
  • Supported: Form builder
  • Supported: Model execution

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Nintex Process Platform Screenshots

Screenshot of Nintex Automation Cloud is a cloud-based platform that offers capabilities to build automation and process-focused applications.Screenshot of Nintex Insights gives visibility into metrics and performance KPIs across all processes.Screenshot of Establishes total visibility and control over enterprise processes with Nintex Process Manager. Includes visual mapping and management software to encourage company-wide collaboration, increase accountability, and improve processes.Screenshot of With Nintex Forms, the users can create dynamic online forms to capture and submit accurate and current data. Its design canvas, drag-and-drop controls, and advanced business logic make it easy to customize forms for various business needs.

Nintex Process Platform Videos

How the Nintex Process Platform helps companies discover, automate, and optimize business processes to drive growth and and accelerate digital transformation.
GM Financial delivers digital transformation with Nintex.
Coca-Cola Beverages Florida spurs business growth with Nintex automation and process management.

Nintex Process Platform Integrations

Nintex Process Platform Competitors

Nintex Process Platform Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal

Frequently Asked Questions

Nintex offers a platform that helps companies discover, automate, and optimize business processes.

Microsoft Power Automate and Appian are common alternatives for Nintex Process Platform.

Reviewers rate Content management highest, with a score of 10.

The most common users of Nintex Process Platform are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(495)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Nintex process platform is used for mapping and storing cross processes to be share across different departments. It is easy to use. However mapping complex processes we still need to use Visio.
  • Map simple process
  • Link procedures to processes
  • Link processes and activity within processes to different roles
  • Mapping higher business processes is not possible with Nintex process platform formally promapp
For University processes, Promapp is appropriate for mapping process across different site for different levels however it is not a popular tool for all department.
Process Engine (6)
63.33333333333333%
6.3
Process designer
70%
7.0
Business rules engine
50%
5.0
SOA support
70%
7.0
Process player
70%
7.0
Form builder
60%
6.0
Model execution
60%
6.0
Collaboration
N/A
N/A
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Content Management Capabilties
N/A
N/A
  • efficinency
  • time saving
  • transparency
tool is simple and straightforward
Promapp is not integrated with any other application at AUT.
Integration is not utilised yet!
n/a
50
People & Culture
Business school
Estates department
Scholarship office
ICT services
App Suport team with Business Analyst
  • Define cross functional process..
  • Map process for defining roles and responsibilities
  • Easy access of processes with organisation
  • Define various levels of process
  • Business units are setup clearing on this tool
  • Train more business units
  • have more process over lapping multuple business units
  • Mapping higher level processes
I have been supporting Promapp for last five years, it is unlikely we will move to another tool to replace Nintex Process platform.
Yes
Nintex process platform has replaced Microsoft visio for mapping every day process and procedures.
  • Cloud Solutions
  • Scalability
  • Ease of Use
Ease of use of this product.
n/a
  • Implemented in-house
Change management was minimal
  • unaware of any implementation uses, but single signon was issue few times i used in early days.
i was involved during the implementation of promapp at AUT.
Premimum support is not required yet for Nintex package we have purchased.
My issue was resolved very promptly. Customer service was very helpful.
No
We had swap over of Promaster at one point. So we requested for manual to help the new promaster , support team promptly provided all useful links with in a day.
  • roles and responsibilities
  • creating business units that make sense to majority of staff
  • ability to share process with link even when processes are unpublised
  • mapping higher level process with mutiple department involved with too many decision points
Yes, but I don't use it
it is super easy to use. Users can train themselves via Nintex university links.
Shivani Pandey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Nintex Platform solves issues of pre-onboarding prospects, onboarding clients, and day to day client services. It assists in moving away from all email communication to more communication through Slack and Salesforce. It has helped us to automate business processes and has helped users to be productive even while out of the office. It is user-friendly to create forms that can be available on desktops and mobile devices.
  • Dropbox business team management
  • Google Drive
  • Collection processes
  • One cannot access the “Run as workflow owner” checkbox inside action set when it is placed on a state machine branch.
  • It is difficult to control permissions to lists when the items have item-level permissions.
One can run Nintex Platform as a workflow owner; you can define exactly which roles/people/groups can have access to an item at any given time during the workflow process. You're lucky to be in an organization that only has 1 regulated process in SharePoint.
Process Engine (5)
72%
7.2
Process designer
70%
7.0
Business rules engine
80%
8.0
SOA support
80%
8.0
Form builder
60%
6.0
Model execution
70%
7.0
Collaboration
N/A
N/A
Reporting & Analytics (3)
76.66666666666667%
7.7
Dashboards
70%
7.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Content Management Capabilties
N/A
N/A
  • Operating expense (OPEX) reduction
  • Cutting people-hours spent on routine tasks
  • Streamlining business processes
The installation was not a problem at any time.The initial setup was straightforward. During the trial, the team had installed it.
The deployment and maintenance team is approximately five people. We have three environments, and five people to handle the deployments and batch updates.
Helps in scheduling meetings, to share documents, and create complete visibility of HR policies; helps in administrative work (creating workflows that complete essential HR processes, without printing a single page).
  • Freightquote Enterprise Transportation Management System (TMS) and Zoho CRM
1) Nintex integrates with your workflows with the instant-messaging program, social media, email, and practical integration of all kinds of data and documents.
2) It also offers easy drag-and-drop workflow design that saves a lot of time
3) It could be used on multiple devices such as MS Windows and Mac OS
5
They represent support functions like Accounting operations, HR services.

Marketing Research team also uses the platform.
2
One should understand and should be able to apply the core concepts. with certifications and training classes one can reach an advanced level with the ability to address complex solutions required for Project management
  • Robot process automation (RPA)
  • Document generation
  • Workflow automation
  • Accounts related solution -automated
  • Automated invoicing system
  • managing contracts with clients/vendors
  • performance reviews of employees
  • Branding of our products
I would rate this solution a eight out of ten.
This is a good solution for mid-scale deployment and mid-scale usage, but as the usage increases, the issues along with it also increase. There is a lot of window to explore for our organsiation
No
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
  • Third-party Reviews
The feature that I found most valuable is the deeper loops, and also deeper schedules so that you can schedule a particular workflow to a particular type.
Initially, the product was very stable, but with few isssues here and there, in any case, we are now at a point where we are trying to move away from Nintex.
  • Implemented in-house
Change management was a small part of the implementation and was well-handled
  • When running a large workflow it can be very difficult to determine which action caused the issue. Also, due to the large amount of actions running, having the correct timing or sequence of update actions is also difficult to manage. To resolve these types of issues splitting the workflow is also recommended.
A good method would be to have a set of updates in the first workflow, commit the changes (with a “Commit pending changes” or a “Delay/Pause” action) immediately afterwards then use a “Start workflow” action to initiate the second workflow process. Using this method, both workflows will essentially start automatically however they will not clash and both attempt to update the item at the same time.
  • Online training
  • in-person training
  • no training
The trainer addressed the smallest queries in a friendly and timely manner;
He walked us through all the necessary products we were using
The Online training provided all the basic forms and workflow features that we needed to start designing workflows..

perfect for newcomers to the Nintex Platform within the SharePoint environment.
The Learning site is completely separate from the community site
yes
Configuration delays when Editing workflow but gets resolved on reaching out with the exceutive
call web service action
No - we have not done any customization to the interface
No - we have not done any custom code
JavaScript for configuring a button action
From our company's perspective, we can save at least thirty percent in terms of time spent on manual processes, and documenting approvals and process flows.
No
THE BOTTOM LINE is Nintex Workflow Cloud has arguably the best visual workflow editing and automated logic environment of all the low-code development platforms we've tested, but its basic app UI design and database capabilities need deeper integration and improvement.
The pros are:
Drag-and-drop workflow editing.
Strong integrations.
Native Nintex Mobile app
Superb workflow automated and logic rule creation.
Built-in task assignment and management.
  • workflow automation
  • analytics and reporting
  • team collaboration
  • Capabilities including analytics, document generation, and app UI design are bit difficult from workflow dashboard.
  • Transitioning from on-prem to cloud.
Yes, but I don't use it
It helps in:
Drag-and-drop workflow editing.
Superb workflow automated and logic rule creation.
Built-in task assignment and management.
Strong integrations.
Native Nintex Mobile app.
By having all the information at our fingertips, our organization could make informed decisions about what to automate, how quickly to make it happen, and where one could encounter stumbling blocks.
Nintex has Good functionality across the microsoft platform. It has good visualization of the flow but Documentation of form customization is weak. Some features do not work as anticipated.
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
  • SPD workflows
Still in process
  • Not decided yet
  • File import/export
  • API (e.g. SOAP or REST)
  • Javascript widgets
Software is fine despite unexpected canceled workflows with poor guidance on why it canceled. Support / purchase and renewal process is not transparent.
Proper guidance online or through in person expert should be provided
It has been much more flexible and customizable workflow solution with much better form generator and much better customization for forms.
it saved on cost, time and investment of mental energy.
1) Acquisition cost
As long as you have a firm understanding of what you want to happen, you can make it happen.
  • flexible and customizable workflow solution for SharePoint.
  • It's hands-down the most efficient automation toolset I've ever used.
  • Proper guidance in terms of purchase
  • Renewal service to be smoothened
No
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Nintex Platform is used business wide alongside SharePoint. We use it in many lists with Nintex Platform forms, and we use Nintex Platform workflows to automate manual processes. We have hundreds of workflows and many forms. Nintex Platform has been instrumental in aiding different business departments to become more efficient and enable resources to be used in a more productive manner.
  • Nintex Platform forms allow for a modern, user friendly experience with the ability to hide and show fields as needed.
  • Nintex Platform workflows enable manual processes to become automated with one or several steps.
  • Nintex Platform responsive design needs to allow for code.
  • Nintex Platform responsive design tends to slow down after several minutes of use, or the form becomes long.
Nintex Platform is well suited for SharePoint. We have used Nintex Planform in several departments for lists and forms to allow for rich user experience while being able to control how the form works. The workflows have provided many instances of turning manual processes into automation, such as paper forms being filled out now use Nintex Platform forms with workflows behind the scenes that notify the owner of the document. Agents can fill out information through a form, and the information is sent through a workflow to our department, agents can request a calendar appointment through SharePoint, and Nintex Platform creates appointments on Outlook.
Process Engine (5)
70%
7.0
Process designer
70%
7.0
Business rules engine
70%
7.0
SOA support
60%
6.0
Form builder
100%
10.0
Model execution
50%
5.0
Collaboration
N/A
N/A
Reporting & Analytics (3)
36.666666666666664%
3.7
Dashboards
30%
3.0
Standard reports
30%
3.0
Custom reports
50%
5.0
Content Management Capabilties
N/A
N/A
  • Nintex Platform has saved several departments resource time.
  • Nintex Platform has helped departments become more efficient.
We use the Nintex Platform in all of our environments, as well as internally and externally. The Nintex Platform must continue to improve its product and listen to the customers because we provide support to all of our users through the Nintex Platform. If we can't offer what the users want, then the Nintex Platform would not be able to be our only option to go to.
We generally only allow IT staff to use Nintex Platform. Forms can be used by non-IT once they are trained, but because Nintex Platform allows for web service calls and logical thinking, workflows are currently restricted to IT. I think that in time, business users who are trained to use Nintex forms could implement simple forms to allow for a nicer UX.
We only use Nintex.
400
There are the Nintex Admin, who administer, create and build Nintex forms and workflows. There are the business users that use Nintex behind the scenes, usually without knowing it, and use the Nintex forms and workflows which have helped automate their business processes.
7
These are people who are in IT. They are developers and system administrators who not only have the technical background needed to administer a software product like Nintex, but they have also been trained on Nintex as well. I have been Nintex Workflow Professional certified.
  • Nintex forms for nice ux
  • Nintex workflows to automate manual processes
  • Nintex has been used to replace paper forms in HR.
  • Nintex has been used to communicate with the agent field in our business.
  • Continue to use responsive forms for a nicer UX interface.
  • Continue to use workflows to automate business processes
Nintex provides an efficient solution to automating processes within SharePoint. Customer Service at Nintex is great, I have had to reach out a few times for questions or issues and there is always a technician that responds within a short amount of time. We enjoy have the different options that Nintex provides.
No
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
We have been using Nintex for several years, and a lot of our forms and workflows are built with it. We are aware of the other options in the business, but we have found that working with Nintex provides the solutions that we are looking for and the customer service to back it up.
I would not change anything. We would continue with Nintex.
  • Implemented in-house
Change management was minimal
Nintex Platform has been a part of our business since I started here 8 years ago. We continue to use it without interruption and without the thought of using another software.
  • None
N/A
  • Online training
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
From what I have seen in Central Admin, there is enough configuration without making it too complex. We can adjust who has what workflow steps based off of groups we create, and that was one of our major concerns.
Train your users! I would recommend IT folks but if you use business users, make sure you incorporate technically inclined business users since some of the workflow steps can reach out to web services.
No - we have not done any customization to the interface
No - we have not done any custom code
N/A
I have had to contact Nintex a few times regarding questions or issues about the product. I have always had a technician respond within a few hours, and they continue to reach out and ensure that the problem is resolved before closing the request. The technicians are knowledgeable and helpful.
No
I had a question about the Nintex Outlook step that I could not figure out. The workflow was failing and I did not understand the message it was giving me. I reached out to Nintex, thinking it was a workflow issue, and the technician continued to discuss the issue and do the research necessary to fix it. The issue wound up being Exchange permissions, which we would not have figured out without his help.
  • The Nintex forms are easy to use.
  • Basic Nintex workflow steps are easy, such as the email notification.
  • Nintex Responsive design tends to slow down if the form gets too large.
  • I wish Nintex Responsive forms allowed for code.
Nintex is great to use as I've stated before, and I implement it for business users company wide. It has allowed for automation of so many manual processes and created ease of use while maintaining a nice user interface with the forms. The business users enjoy the forms that they work on and the automation that takes place.
Nintex allows for several things to be used in making manual processes automated. It can be used for simple things such as small SharePoint lists to large scale projects such as extensive workflows and forms.
I have never encountered a Nintex outage.
I give this a 9 because Nintex overall has been exemplary, except for responsive design forms seem to be a little slow when getting complex.
  • SharePoint
We use Nintex alongside SharePoint in most things we do. Any SharePoint list that needs a special form or automation behind it uses Nintex. We have over hundreds of Nintex forms and workflows throughout our business.
  • SharePoint
It already does.
  • File import/export
We reach out to web services as well.
Nintex continues to be reliable when integrating with SharePoint as it has been for the years we have used it.
Keep using it, it's a wonderful product!
The vendors were helpful and knowledgeable, making sure we had all the information we needed before making decisions.
They continued to follow up and make sure we were happy with our services.
I'm not sure on this question.
They were wonderful to work with!
Yes
Yes, the process went smoothly and there were no major impacts. We updated the software through Central Admin and tested it first on our Development and Staging environment, and then rolled it out to Production. We did testing through our SharePoint lists and workflows and established that the upgrade had gone according to plan.
  • Responsive Design
  • Faster response time
  • Faster response time
  • New capabilities
No
No
Scooter D Nelson | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Nintex is being used across the lower 48 for our company to track our behavior-based safety performance. Slight adjustments have been made to the program/forms to make it more user-friendly, but the biggest issue that we have found is the mobile application does not work. I have contacted multiple groups with no successes. Even when logging into the server via computer, I receive many reports of persons entering BBS cards but for some reason, they do not show up in any report.
  • The mobile application, when working, is particularly good - for remote workers that are in the field to enter information in a timely manner.
  • The interface with our company's Spotfire dashboard for BBS reports is very easy to view and analyze.
  • Streamline the mobile application.
  • The times that I have contacted Nintex via phone or email, it was very difficult to find contact information.
  • Even in using a company's server or a database, I think it would be good to have a single point of contact or owner that a person using the system could contact for issues or suggestions.
It is well suited for data sharing and gathering.
Process Engine (5)
42%
4.2
Process designer
50%
5.0
Business rules engine
60%
6.0
SOA support
30%
3.0
Form builder
30%
3.0
Model execution
40%
4.0
Collaboration
N/A
N/A
Reporting & Analytics (3)
50%
5.0
Dashboards
70%
7.0
Standard reports
30%
3.0
Custom reports
50%
5.0
Content Management Capabilties
N/A
N/A
  • Moving from a paper form, scan, review in the database, and then have to pull reports when needed through one or two people, too a completely digital system has saved 10's of thousands of dollars across every asset.
  • Due to various aspects of the system not working; having everyone in the system, not uploading every card, and the mobile application not working. The participation in our Behavior-Based Safety Program dropped drastically.

Induvial input with reports being pulled to share in large groups to direct attention on focus points of need.

Flexibility is key with the number of induvial users with various backgrounds, from persons with years of experience on computers to people turning a computer on for the first time.

Yes, most users have very little to no IT background.

Employees are entering data by logging on to company Spotfire dashboard or through the mobile application built for Conoco Phillips.

Nintex has been easier to use for being self instructed. Nintex has been simple enough that even with the lack of support a person can use it.
1600
Production, Maintenance, engineering, office personal, and field personal
1
with Nintex linking to a company owned share site, the local support is insuring data being entered, some computer background. Most of our support actually comes from Nintex
  • Track BBS participation
  • Provide easy to read reports of BBS participation and specific safety concerns identified from our BBS program
  • Dashboard and tracking tool for focus audits on field activities
  • Able to share data across multiple functions and across large areas of activity with one platform
  • Able to see and review data from Texas to Montana and every asset between in one spot
  • different data basis,, but right now the company is looking to go away from Nintex due to what I have been told is a lack of support and possible security issues

as stated earlier in another survey, I am not the person to renew Nintex, but from what I have been told, there is a lack of support from Nintex and there is a security risk due to the security systems that our company uses

Problems with the company wanting to own all systems it uses, so that we are not allowing outside systems to interface with our systems

Yes
JW Toups' Etracker system
  • Price

Cost often drives everything a company does

for JW Toups, we where being charged for every aspect, site use, changes, interface, documentation, ect

Nickle and dime with the feelings that for some reason they had use over a barrel as if we could not go anywhere else

I think we should have collected not just price but a better understanding from fenders on what they have done, what they can do, and not just what a vendor says they are able to do

look at proof not just sales pitch

  • Implemented in-house
No
Change management was minimal

Rolled out with minimal focus and discussion

"We are going to start using this, but it's not completely set up, if you have issues let us know and we will try and get it fixed."

  • log on access / permission
  • individuals assigned to the correct groups / assets
  • persons being in the system
  • MObile application not working for all persons

test runs for key persons to insure the system is set up prior to rolling out

I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex

it seems to take a very long time to get anything completed

Been using the platform now for two years and the system still does not work as purposed - not sure if this is a Nintex problem or an eternal company issue

No
NO I have never seen exceptional support, I have call to talk to someone and was on the phone for 1.5 hours trying to talk to the right person, just to be told that the issues are being worked
  • for the must part once you get into the system it is very easy and streamlined to enter data
  • Nothing really difficult or cumbersome just all purposed systems don't work on a regular basis
  • not sure when or for who the Mobile ap is going to work
  • persons report data entered is not completely entered or uploaded later - not sure if this is an Nintex problem or user error
Yes

for two years I have been trying to get the Mobile interface to work for myself and many in our work group with limited success

Mobile interface only works for about 35% of our work force

to enter data is easy and streamlined

the Mobile aspect is lacking

Score 2 out of 10
Vetted Review
Verified User
Incentivized
We use Nintex to allow users to automate certain tasks on lists or list items in SharePoint. We also use it as a way to send out notifications. Users create workflows for their different business unit requirements. Many use it as a scaled down version of an ERP/Inventory tracking system.
  • Non-technical users can implement somewhat complex solutions.
  • Email notifications easy.
  • Can see workflow task history visually.
  • Error messages are completely vague, making it extremely difficult to debug.
  • Failures occur for random reasons.
  • Error notifications get sent out too frequently which confuse users.
It's well suited for simple, concise scenarios. When people start building large, complex workflows the rate of failures skyrocket. Every workflow I build, I build with the thought process that it might fail at any time for any reason. Someone should have to restart the workflow and not have it go through all of the previous steps. This is very unfortunate, but a product of the random failures.
  • Not having to custom code things.
  • Development resources not bogged down by simple automated workflows.
  • Support nightmare for failed workflows.
  • None
Couldn't find a similar product for what Nintex does.
Renewal is mainly on the fact that Nintex is so widely used and it would be impossible to migrate all of these existing workflows to another engine. Third-party lock-in within SharePoint is pretty strong, which makes it difficult to move to something else. Our Nintex database is well-over 100 GBs.

Nintex email support is very good, and I've been impressed. The Community however is non-existent and filled with unanswered questions.
1000
Workflow automation, notifications.
3
Good debugging skills as Nintex errors are mostly vague. Very difficult to identify why errors occur.
  • Workflow automation
  • Email notifications
  • Triggers
  • People using it as mini ERP systems
  • Workflows not tied to SharePoint list items.
Yes
Microsoft's default workflow engine.
  • Price
  • Product Usability
  • Prior Experience with the Product
  • Existing Relationship with the Vendor
Need for end-users to be able to create their own tasks for reporting and upkeep.
I hesitate to use third party software that I know I will be locked into forever. Third parties go out of business, get bought, stop support all the time. That's scary to place so much of your key businesses on something like that.
  • Vendor implemented
Change management was minimal
  • Migration to new servers
  • Migration to new environments (SP 2013)
  • Breaking Nintex WF out into different databases
Everything went according to plan and the white papers were helpful.
Yes
Because the Nintex Community is tiny and filled with unanswered questions.
Really impressed by their responsiveness.
Yes
Yes. They provided a workaround.
Had an issue that required multiple approvers and they helped me with a solution that used a concurrent operation.
  • Drag and drop.
  • Approvals.
  • Email notifications.
  • Debugging errors.
  • Updating items in a list
  • Knowing what input to expect
No
It's good for non-programmers, but also bad because they do really convoluted things to get certain tasks completed which are prone to failure and annoying to support.
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